Our holiday was ruined by the manager George, there's a system in place where you order food & drinks & give the staff your room number... Anyone can put stuff on your bill & this was done in our case. When we asked for a breakdown in our bill, we realised half the stuff we hadn't had. We were told we had everything on there....we took this up with george who wouldn't listen & basically called me a liar. When we kicked up a fuss other holiday makers there, had occurred similar problems. One woman gave george 50 litra for an ice cream & he tried to swindle her out of 20 lira & said he had given it to her....even trying to get his staff to back him up. This was observed by a group sitting by the bar who had witnessed this & stated he hadn't given the correct change.
All the guests were pestered constantly to pay for the Turkish evening - we went out for the day as we were fed up with it & because we didn't go we were ignored for the rest of our stay. We also had stuff pinched from our room, we would never go back to this hotel . We Oludeniz & everyone is so friendly we won't let this experience put us off visiting again, but won't stop at this hotel again. Thanks George for ruining our holiday!!!!More
- Breakfast included