Writing this review from the hotel to try and get rid of some pent up frustration in not being able to get a good night's sleep.
Emailed Leyla ahead of our arrival letting her know that this was a special occasion for my partner and I and requested a double bed (rather than twin beds). Got a reply back the same day saying "It's OK".
Arrived to find that it wasn't in fact "ok" - we were shown to a room with 2 singles beds. Asked Leyla to move us to a room with a double bed and immediately noticed a change in her demeanor. It appeared that we'd become trouble makers! She went on about how the hotel was fully booked and not to ask her requests like this.
Tried to make the most of the situation by pushing the two single beds together. Woke up the next morning with pins and needles in my arm and a sore back.
Tried to figure out why I was so stiff when I saw what I hadn't noticed before going to bed - one of the beds was lower than the other by about 10cms!! Both beds were the same make so we pulled back the sheets to find that one of the beds was brand new while the other was so old that it was broken and sagging the whole right side of the bed.
Complained to Leyla but again was told that with the hotel full what did we expect her to do? She told us that in the recent renovation that about 20 (out of 60 rooms) had been given new beds. Not sure if this was meant to appease us that we both didn't get broken beds. Was brought a replacement bed from out under the building that had apparently been earmarked to be destroyed. This was a little better - we only had to make do with a huge bottom sag.
In the morning we queued up behind another couple who were also trying to sort out a problem they had with the hotel. We told Leyla that this situation with the bed still wasn't up to scratch. The bare minimum you expect from a hotel is a good night's sleep and I was still waking up a couple of times every night uncomfortable. She said she'd have the maid put some blankets on top of the mattress to even up the heights of the beds. We pointed out that people were leaving the hotel that day and why couldn't she move one of their new mattresses into our room. Her response: It wouldn't be fair to the new people arriving today to have to sleep on our defective mattress. The implication was that it was perfectly fine for us though to keep sleeping on the mattress!! In compromise she said that some more people would be leaving on Friday and our mattress would be swapped out.
It's now Friday night (we arrived on Monday) and guess what? We're still stuck with the same sagging bed looking forward to the prospect of another night of poor sleep.
In summary, I cannot see the point of having spent so much on renovating the place (and it does look nice) when only 1/3 of the beds were replaced. Why gamble on a good night's sleep with such poor odds as that. We feel that our complaints have been brushed aside by Leyla as we didn't spend enough money at the pool - and why would you want to with such inflated prices.
The pros: Nice swimming pool; good location (but to be fair, any hotel on the road running from Fethiye to Olu Deniz has the same transport benefits as the dolmus, local bus, will stop anywhere you signal).
The cons: belligerent management, old/defective beds
Have taken some photos of the bed to remind us why when we return to Turkey we wont be coming back to the Leytur.
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- Also Known As:
- Leytur Hotel Ovacik