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Hotel Greenland
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Reviews (1,664)
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Reviewed 31 July 2014

Michelle and I stopped here in the first two weeks of July.....Accommodation,food and atmosphere all very good.....though we spent most of the time in the top pool area.......I would recommend this hotel to all as it caters for all...

Paul

Room Tip: I would go for block 2 or 3.....
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
6  Thank NewarkPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Never done this before but I'll go through it step by step...

Check in .. A bit slow at 4 am maybe could do with 2 reception staff on.

Porter.. Fantastic can't fault him.

Rooms.. Were in block 7 in one of the delux family rooms, bear the quiet pool. it's plenty big enough of the 4 of us. The girls are in the front & we have the double room. The beds are v v comfy (not been waking up early at all lol) and the air con is a godsend. Room cleaned every day by a smiley young maid.

Pool.. Gorgeous is all I can say. we've been staying at the top pool so far, nice size no problem getting beds & doesn't feel like were in a resort in peak season, never not a problem getting a drink in the pool bar. Watched the pool guy Hoover the pool last night, good to know they take the cleanliness seriously.

Food.. Not had breakfast yet, lunch & dinner has been very varied and v v good, all fresh hot & tasty. You definitely could not starve lol. My eldest has eaten her own weight in pancakes made by two very friendly lovely ladies. Cakes between 3-5 also v v good. Only down side sofar is ice cream limited on the all I c from 3-3:45. Come on management it should be part of the package.

All in all do far very good hotel & very attentive staff.

Room Tip: Rooms at the top pool appear quieter. Block 7 opposite top pool & next to pool bar.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Vicky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Can honestly say one of the best holiday hotels I have ever stayed at. From the moment we arrived till the moment we left everything was spot on. The hotel and the grounds are absolutely spotless with all the staff doing a great job ensuring the cleanliness.
We were given a standard family room which exceeded all expectations, the room was huge with ample room for the 4 of us in our party. The rooms were cleaned to a very high standard every day and towels replaced as and when you needed them.
The pool area again was very clean and sun beds were not an issue. What I would say is there was a marked difference during the second week when the schools broke up and the hotel reached capacity, for the first 10 days I could go down around 8 30 and have plenty of choice of beds but if I had went down at that time at the end then there were not as many spaces to choose from. You do get the usual idiots who claim their beds early in the morning then don't appear till the afternoon, stay for an hour and leave but I guess you get that everywhere. But saying that when it did get full the staff brought out more beds to cope with the demand.
The restaurant is without doubt top quality in terms of cleanliness and food quality. The restaurant manager does a superb job of ensuring this and the staff work extremely hard to maintain this.
The entertainment team again do a great job, lead by Hassan they do their best to keep everybody going, from darts in the morning to water polo, table tennis etc in the afternoon there is always plenty going on. The evening shows are really good also, from mongolian acrobats to the comedy sketches it's all good fun and no complaints there. Free wifi all round aswell which is of great quality, can FaceTime,Skype no problem.

Overall there is not a bad word I can say about this hotel and would thoroughly recommend to anyone wishing a holiday in this region. You will not regret it.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

The rave reviews about Greenland Hotel are true! We travelled as a family of five on 15th July for one week. This place is an absolute gem where the real shining stars are the amazing staff. There is a hello and a smile from every one of them, nothing is too much trouble, and we were made to feel welcome and valued for the duration of our stay. Such a genuine, friendly atmosphere is priceless. Food is lovely, especially the fresh pancakes made while you watch. Entertainment both day and night is great fun even if you don't want to get involved, it's good to watch. Bottom pool was where we spent all our time- great atmosphere and really good fun for families. Our room wasn't an upgraded one but it was adequate and very clean.....we were only in it to sleep and get ready.

I really wish we had booked two weeks, but no matter........we will return!
Thanks for a great holiday Hotel Greenland!

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
6  Thank 654clarabelle72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Just got back after my 7th visit to the greenland,what can i say but a big thank you for helping me celebrate my 40th birthday and wedding anniversary,staff couldn't do enough for us food was great,room was clean and tidy the maid was lovely she decorated our room with flowers.there is a laundry service as well just pop your things in a bag provided in wardrobe and leave it so maid can see it. we was in block 1 which is opposite reception and not to far to bottom pool and restaurant and bar or you can walk up the path to the top pool which is more relaxed and quite.There is a free bus to the lagoon every day just pop your name on the list in reception day before as they pick you up at 10.30 and return you back at 4.30,enterainment staff are great some great shows to watch in the evening and a kids disco to before main show.All we can say is WELL DONE GREENLAND see you again soon x

Room Tip: Block 6 and 7 are the quiter areas but if you want to be nearer to restaurant and pool with the slide block 1 is for you,block 6 and 7 over look top pool.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank GRAham19742014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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