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“Will go back every year” 5 of 5 bubbles
Review of The Ritz-Carlton, Dove Mountain

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The Ritz-Carlton, Dove Mountain
Ranked #1 of 5 Hotels in Marana
Certificate of Excellence
El Paso, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Will go back every year”
5 of 5 bubbles Reviewed 16 July 2014

We have been here two years in a row and will definitely go back at least once a year. It is a great resort with excellent service and amazing views. The food is amazing!!! Will recommend to all of our friends.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liam D, General Manager at The Ritz-Carlton, Dove Mountain, responded to this review, 18 July 2014
Dear Guest,

We always appreciate the time our guests take to let us know about their experiences at The Ritz-Carlton, Dove Mountain but I would be remiss if I did not thank you for your wonderful comments and especially for sharing your great photographs of the Hotel and surrounding views with our TripAdvisor fans.

We are delighted you enjoyed your visit and please know your business is very much appreciated. On behalf of all of our Ladies and Gentlemen here at Dove Mountain, we look forward to your return visit.

With kind regards,

Liam Doyle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,167 reviews from our community

Traveller rating
    900
    178
    63
    14
    12
See reviews for
306
460
31
218
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (310)
Date | Rating
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English first
Kiowa, Colorado
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Sure it's a Ritz you expect it to be amazing...so I gave it high scores because they exceeded all expectations from the moment you check in at the gate! The breakfast restaurant even opened to kitchen back up for me to eat. Everyone was pleasant and I felt so welcome. The only reason I gave the location a lower rating is while it's beautiful if you taxi from the Tucson airport be prepared for a 92 cab fee including tip. It is a long cab ride.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kristen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

This is our second trip here this summer. The property is beautiful and my kids love the pool and waterside. The best part of this resort, however, is the staff and their service. My kids were sad that a storm came in and they weren't able to use the pool. Gustavo saw us and told the kids to pick out a movie to watch in the room and he would comp it from the bill. Last night they also gave us "Monday Movie Madness" that included a pay per view movie and a cart full of snacks (cookies, popcorn, candy, milk, etc.). Our kids love hanging out with Ranger Rick and holding all of the snakes and tarantulas. Even though it rained during most of our trip, we had a great time and will definitely be back soon!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 July 2014 via mobile

Been here twice now. Staff is great. Resort is a desert oasis. Hiking trails steps from the property and world class golf just 5 minutes away. Hard place to beat. Fitness facility is also decent size. If you want an upbeat vibe, hang at the water slide pool. The main pool is very quiet.

Stayed July 2014, travelled with friends
Helpful?
Thank Jonathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
140 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

We returned again this year for a few days at Dove Mountain - our 3rd Visit. Yes the resort is remote, but that sure does not deter us from visiting. We are searching for that "get away" to relax. The resort simply has sooo much to offer everyone from the kids to the elderly. The kids can play in the water park, swim, slide down the awesome water slide, play golf on the mini putting green, play bocce ball, tennis and so much more.... All of these activities come at no additional cost and are part of the resort fee. My husband golfed the gorgeous pristine golf course and loved it again. We had lunch and dinner a couple times at Cayton's Bistro - YUMMY and the service is amazing!! The kids meals include cowboy steak! My son was very happy, meaning we were very happy too! The food is very delicious.

The service at the resort as a whole is great EXCEPT for around the pool. You are lucky if anyone attends to you, and the pool was once again filled with leaves and flowers from the desert plants around the pool. It seriously just takes someone walking around the pool once in a while with a net! Swimming around the leaves and dead bugs is no fun especially at such a beautiful resort!

The golf course and tennis courts are absolutely beautiful. The staff at the golf club are extremely professional. They provided our seven year old son with clubs to hit balls at the range. We were there the second week of June, so it was a little too hot for us, but we will return again just for a quick getaway!

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LetsPack!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barberton, Ohio
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

All I can say is this hotel, its location, staff, service was beyond anything I could have hoped for. We came for my wifes birthday, they were more attentive than any hotel, including other ritz carlton properties, I have ever seen. The staff was perfect, the meals were delicious, the location was gorgeous. Would not hesitate to come back. Actually planning another trip here in the near future. I cant say enough about the pools either, and pool service was beyond belief. I just cant tell you what a great experience we had at this hotel. quite honestly my best hotel experience ever. STAY HERE!

Room Tip: balcony room, higher level
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveldoctor40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 July 2014 via mobile

We are clearly here during their off season... We practically have the pool to ourselves. Beautiful setting, first class service and amenities. As a mother of two small high energy kids. ... The sloped slide down the side of a hill has been hours of entertainment. We got a military discount which makes this an unbelievable value. They did a fabulous job developing this.. It seems to just blend in with the land. I truly feel a million miles away from the 'real world.' The staff is extremely courteous and accommodating. The food is excellent and not as pricey as you would expect. I cant wait to come back next year!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Erica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Dove Mountain

Property: The Ritz-Carlton, Dove Mountain
Address: 15000 N Secret Springs Dr, Marana, AZ 85658-4813
Phone Number:
Region: United States > Arizona > Marana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Marana
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton, Dove Mountain 5*
Number of rooms: 250
Official Description (provided by the hotel):
The Ritz-Carlton, Dove Mountain is Tucson's newest luxury resort, introduced December 18, 2009. Nestled in the high Sonoran Desert against the Tortolita Mountains,featuring a destination spa, adventure programs that can restore your soul, world class hiking, Jack Nicklaus Signature Golf, indoor and outdoor dining including True American Cuisine at CORE Kitchen and Wine Bar, and richly appointed accommodations in a striking canyon setting. This resort is a place where adventure and a gracious spirit come to life. ... more   less 
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Also Known As:
The Ritz-Carlton Dove Mountain Hotel Marana
The Ritz-Carlton, Dove Mountain Marana, Arizona

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