What a shame to have to write something negative about this beautiful hotel. Great location and beautiful room were unfortunately at least partially spoiled by an extremely surly night reception guy. No smile no warmth and indeed quite rude on at least two occasions. When asked which water was complimentary in the room, he replied the water in the bathroom. But there were no water bottles in the bathroom. When asked again he repeated again the water in the bathroom. I had to physically take the water bottles from near the window down to check if they were the complimentary water bottles. Then I asked him to make a brief call for me in Spanish as I don't speak Spanish. His reply was no do it yourself from your room. When asked how much that would cost he said in quite a rude voice "50 cents or something like that". The day receptionist (also male) was much more polite and helpful but my recommendation would be to steer clear of this hotel until the current night reptionist as at December 19 2012 is replaced. This is of course unless you happen to speak Spanish.
- Official Description (provided by the hotel):
- Located in the heart of the city in the famous 9 de Julio Avenue, easily accessible from the EZEIZA International Airport. The property offers 57 spacious Deluxe and Suite rooms equiped with lastest tecnhology, meeting areas & terrrace with a wonderful view of the city. ... more less
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