We made in advance reservation at this hotel in order to visit B.A. for the first time.We arrived at the hotel on july 16 with my two kids at 2:00 am after a long journey. My husband first vacation in years of hard work as a psychiatrist. My room was taken by a family who unfortunately lost a relative.I made no trouble unlike my husband(he didn´t believe it, but was true) who got really mad because I have a litle baby . They put us in another hotel. What do you expect in such a case like it? At least a similar hotel, right?So very wrong!! Despite the kindness of the owner couple, the hotel was terrible!Very old,the elevator badly works,the beds and furniture falling to pieces and a cockroach as a company .First thing next morning when we went back to the hotel, my husband told the attendent(very nice guy named Lucio) that despite the seven days reservation, he only expect to pay for six, and he said that was ok.My husband also apologize for the manners and things came back on track.At check out we were very surprise when the manager, Mr. Germán ,said we have to pay.My husband refuses and all the displeasure came back.To make things worst,we recevied an email from the manager about a review my husband made in booking.com calling him a liar, a death enjoyer and more.Please, tell me, I had stayed in several hotels in many places around the world, do you ever heard a thing like it?He not only was non profisional but also agressive and can be prosecuted for this.For your own family sake,stay away!!! P.S.: B.A. is great!
- Official Description (provided by the hotel):
- Why choosing us? We have only nine rooms and our mainstays are the warmth and the customized service. Our greatest desire is to make your stay unique and unforgettable, so our staff will be ready to satisfy your needs and you will feel as if you were at home in a cozy and relaxed atmosphere. The Hotel strategic location -only 300 meters away from the National Congress, a few steps away from Corrientes Avenue and very near to the main tourist attractions of the city- turns it into your starting point in Buenos Aires. ... more less
- Reservation Options:
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