My husband and I planned to spend our last night in BA at Le Vitral before flying back to the states. I booked the room at least 1 month ago and we thought we were all set. Less than 24 hours prior to our check in time, I received an email from the hotel informing me that they had overbooked and no longer had room for us. They also said there is another very comparable hotel nearby that they could book for us. We were in the jungles of Iguazu at the time with no computer (thankfully had the iPhone!) and so without many options left to us, we agreed to check out the other option.
The next day we flew into BA and got dropped off at this other hotel. The place was in no way comparable to pictures I had seen or reviews I had read for Le Vitral. The hotel was OLD and CREEPY with not a single person who spoke English to help us. We ended up leaving shortly after examining the room and roaming the streets for an alternative. Finally did find a cute boutique hotel nearby with availability but paid a much higher than normal rate since we were desperate.
To make things worse after all of this, upon returning home I received an email from Booking.com (the 3rd party I booked through) informing me that we were being charged a cancellation fee for being a no show. Now how is that possible?! Booking.com then informed us that this is purely based on what the hotel - Le Vitral - input in their computers. Ridiculous!!! PLEASE AVOID!!!
- Official Description (provided by the hotel):
- Why choosing us? We have only nine rooms and our mainstays are the warmth and the customized service. Our greatest desire is to make your stay unique and unforgettable, so our staff will be ready to satisfy your needs and you will feel as if you were at home in a cozy and relaxed atmosphere. The Hotel strategic location -only 300 meters away from the National Congress, a few steps away from Corrientes Avenue and very near to the main tourist attractions of the city- turns it into your starting point in Buenos Aires. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Le Vitral Baires Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.