I did my reservation three weeks in advance, got my confirmation, and provided my credit card and personal details as requested. Upon arrival to Le Vitral I was greeted with an utterly useless employee who informed me that they overbooked (again, as other reviews point out) and I was being relocated to another place. In the 3 weeks they couldn't bother to inform me of this, either per e-mail, phone or smoke signals.
I read in reviews that this happened in this particular hotel too many times in the recent past, but I decided to take my chances because I thought I might get lucky. Wrong.
On top, I was sent to another hotel (Best Western) which had no charm, no atmosphere, no facilities and, worst of all, the breakfast. Sewage water was probably used for the coffee, while decomposed bats were included in the pastry. Not to mention the uselessness of the personal. They did charge me the same as I would have paid in Le Vitral, thank you very much.
- Official Description (provided by the hotel):
- Why choosing us? We have only nine rooms and our mainstays are the warmth and the customized service. Our greatest desire is to make your stay unique and unforgettable, so our staff will be ready to satisfy your needs and you will feel as if you were at home in a cozy and relaxed atmosphere. The Hotel strategic location -only 300 meters away from the National Congress, a few steps away from Corrientes Avenue and very near to the main tourist attractions of the city- turns it into your starting point in Buenos Aires. ... more less
- Reservation Options:
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