Stayed at this hotel in April 2013. I left behind a valued item but despite many attempts at communicating with their guest relations - they refuse to return it. I have never experienced a less helpful hotel employee than Giselle. What a pity that one person can spoil a trip Otherwise our stay was very nice. Location was excellent and rooms were very good and well equipped.
- Official Description (provided by the hotel):
- This brand new Hotel was designed, created and executed from the start taking care of every single detail, considering our guests, either when staying for business or pleasure. Monserrat Apart has 75 rooms of 34 square meters each (366 sq. feet), they all have the following services: Complete kitchen with refrigerator, microwave and crockery for 3 people, elegant bathrooms, hairdryer, bidet, individual Control of air conditioning and heating , 32in LCD TV, Internet WiFi, safety box, desk and double insulated glass windows. Special floors for smokers and nonsmokers. Rooms are well equipped for guests with limited mobility. ... more less
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