We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Loved it!”
5 of 5 bubbles Review of Serena Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Serena Hotel
Ranked #64 of 451 Hotels in Buenos Aires
Certificate of Excellence
Bedford, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved it!”
5 of 5 bubbles Reviewed 15 March 2012

Serena Hotel was the perfect place to stay in Buenos Aires. It is a smaller scale boutique hotel in a great location. The staff were more than happy to help with any question or request. Excellent breakfast and lovely outdoor terrace. Beds were very comfortable. This hotel would be great for vacationing adults or business travel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P_CNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 17 December 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

414 reviews from our community

Traveller rating
    256
    126
    26
    3
    3
See reviews for
34
225
20
43
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Helsingborg, Sweden
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

This hotel is very nicely located in the best shopping area of Buenos Aires, close to Paticio Bullrich.
The staff is proffesional and the spa wonderful. No children under 16 years old can stay at this hotel and that makes it very quiert and peacefull.
Very good barservice and the bartender was excellent.
Rooms large, nice and clean and good beds and TV with CNN.
Breakfast and also the little patio outside is veery good.
Stayed here 2 times and just as good both times.
Close to the national airport.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank signestorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 17 December 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brazil
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

Stayed here for a weekend after a business trip. Hotel exceeded my every expectation. Property is small but amazing with service that outshines the others. Will definitely stay here again!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RogerFromBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 17 December 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami
Level Contributor
199 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed 10 March 2012

This property is in the Recoleta District which is a good neighborhood to stay in Buenos Aires. It is a short walk to restaurants, we liked Mirasol and the nice and inexpensive dining at the high-end shopping center for lunches. It is possible to walk to the art museums and some lovely parks as well as the Recoleta Cemetary. Other famous neighborhoods will need a taxi or bus ride. The hotel is very contemporary. The rooms are great and have every convenience including internet and plasma TVs.
The small exercise room and indoor pool are lovely as is the small garden area where you can relax and have a drink. In the morning cheese, fruit, breads and eggs to order are offered. A very sweet lady, Eugenia, will greet you and get you whatever you need in the restaurant.
Otherwise the staff was very aloof and not friendly. It is possible that this is due to limited English being spoken by most personnel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOL305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 17 December 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

My boyfriend and I stayed at the Serena hotel for 6 nights prior to departing for Antarctica for 2 weeks. The hotel is absolutely wonderful and in the perfect location that is walking distance to great shopping and restaurants. The rooms were very nice and clean, and we made great use of the outside lounge area to enjoy some of their great wines. The staff were wonderful and really made us feel well taken care of. There was a slight misunderstanding during our stay as well, but they really went above and beyond to clear things up for us. We really enjoyed the fact that this was a smaller boutique hotel, and thought that everyone really catered to our needs. We highly recommend this hotel and can't wait to go back!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CDNtraveler014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 17 December 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 1 March 2012

Great choice, service, people, location and value for the money. One of the best small boutique hotels we have stayed in years. The only issue I would like to leave, as food for thoughts, is regarding the Hotel front door; late at night it was, somehow, difficult to get it open.

Congrats! We will return!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garrincha02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 17 December 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Regina, Canada
1 review
5 of 5 bubbles Reviewed 29 February 2012

This is fantastic hotel. I am not sure what is better the hotel or the staff. Your day starts by waking up from a fabulous sleep and then heading downstairs for an amazing breakfast. The weather was beautiful so it was perfect for enjoying a coffee on the patio before exploring this amazing city. If you are interested in Recoleta this is the perfect locations with some great places to eat within walking distance. The staff will is there to help you with anything from reservations, directions to getting a taxi. This is one of the best experiences I have ever had at a hotel and would recommend it to anyone.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devo2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
serenabue, Gerente at Serena Hotel, responded to this review, 16 December 2015
Google Translation
Hola! Gracias por sus comentarios, lo esperamos nuevamente. Saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Buenos Aires hotels
Recoleta
Mio Buenos Aires
Mio Buenos Aires
#19 of 451 in Buenos Aires
4.5 of 5 bubbles 621 reviews
Retiro
The Brick Hotel Buenos Aires - MGallery Collection by Sofitel
Recoleta
Melia Recoleta Plaza
Melia Recoleta Plaza
#35 of 451 in Buenos Aires
4.5 of 5 bubbles 709 reviews
Show Prices
Show Prices
Show Prices
Recoleta
CasaSur Recoleta
CasaSur Recoleta
#17 of 451 in Buenos Aires
4.5 of 5 bubbles 698 reviews
Recoleta
Urban Suites Recoleta Boutique Hotel
Recoleta
Recoleta Grand
Recoleta Grand
#33 of 451 in Buenos Aires
4.5 of 5 bubbles 933 reviews
Show Prices
Show Prices
Show Prices

Been to Serena Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serena Hotel

Property: Serena Hotel
Address: Libertad 1617, Buenos Aires, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 451 Hotels in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Southall Travel, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing