Serena is a nice 4 stars hotel with a cozy lobby and a perfect location. Everything else is average. It is a small 34 apartment hotel, with average service, decent breakfast and decent rooms. It is pretty new, just two years old, but the furniture in the room are pretty basic and they try to sell themselves as boutique hotel with a fancy lobby but pretty basic rooms. Beware that rooms have carpets which is very unusual for boutique hotels. It is a good option if you want to stay close to Park Hyatt and Alvear but don’t spend a small fortune there.
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