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“Good locale”
Review of Intersur Recoleta

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Intersur Recoleta
Ranked #141 of 443 Hotels in Buenos Aires
Reviewed 15 December 2013

Best thing about this hotel was Santiago. What a help, he meet all our needs. I thought a great hotel for the price. Good breakfast included and good front desk service. I liked the rooms although my sister thought the beds hard and she was given a handicapped bathroom so high toilet and no tub just a shower and tile everywhere. HA. Very good location near great restaurants.

Room Tip: Get a jr suite, I liked the 8th floor and make sure you get a regular bathroom. Not handicapped.
  • Stayed: December 2013, travelled with family
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Thank 59galtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 - 130 of 585 reviews

Reviewed 13 December 2013

Perfect location for exploring the city by foot. Very helpful staff especially the bell boy who helped me with computer access. Reception was always busy and more staff would help here. However, lovely room, great breakfast and super helpful staff make this hotel well worth a visit.

Room Tip: I had a room overlooking walls with not view but it was fine.
  • Stayed: December 2013, travelled solo
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Thank Dorothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

The hotel was OK for my one-night stay. My room was on the second floor on the street, so it was noisy. It didn't bother me but ask for a room off the street if you're noise-sensitive. The staff was helpful, even though the front desk was always busy. The free breakfast buffet was substantial and the adjacent business lounge was fairly quiet and spacious for working, I appreciated the large in-room safe, which accommodated computers/cameras etc. especially because I felt security was lax for a big city hotel. I was very surprised that the door had one traditional lock/key. There's no double lock or chain on the inside, which frankly made me nervous. The biggest negative: when I turned on the a/c unit in the morning a distinct "bathroom" odor pervaded the room. I had to turn it off and open the window.

Room Tip: Ask for room on higher floor, not facing avenida Callao
  • Stayed: November 2013, travelled with family
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1  Thank FancyDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

This hotel is very well located in Buenos Aires and overall we had a good experience there for three nights. Unfortunately our middle night was very disturbed by noisy neighbours and despite phoning the hotel night reception several times the noise continued until after 3.00am and started again at 6.30am. Breakfast was ok not exceptional. We would choose same area again as it is safe and has great restaurants nearby.

  • Stayed: November 2013, travelled as a couple
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Thank Clairette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this reviewResponded 29 November 2013

Dear Guest,

Thank you for your words. Your valuable feedback allows us to work harder on improving our service, our gold is to provide you a pleasant stay.

I'll be sharing your thoughtful comments with our team.

We hope to receive it again,

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Spending 3 nights in the hotel ....lobby beautiful....rooms are great size, unfortunately, the walls in hallways and rooms are abnormally marked and banged up. Really too bad, as this could easily be one of the nicer hotels in Buenos Aries. But these black marks and bangs really are a disgrace. A little paint would go a long way, but when I brought this too the staffs attention, you could see that this is an ongoing problem that the management does not wish or wants to address. These scuffs and bangs have been made over an extended period of time with no plan to fix in the near future. One of the nicer areas in the city, very helpful staff, very friendly. The room itself, apart from many bangs and black marks on the walls, was clean, upholsterery on chairs was clean, rug was in good condition,linens were very clean, sheets and covers were clean and the bed was really comfortable. We would have moved if the latter was unsatisfactory, and we only had a short stay. Hopefully the management will read these comments and realize what a gem this hotel could be if a little attention was given.

  • Stayed: November 2013, travelled with family
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Thank connie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

A welcoming hotel in the Recoleta area with friendly, once you past the solemn lobby security personnel, helpful bi-lingual reception personnel. I appreciated the help provided by the reservation staff who were extremely helpful in organizing my complicated reservation changes.

The Intersur provided a pleasant spacious room, well equipped, quiet, free
WiFi, as well as a confortable lobby.I enjoyed the wonderful full self-service
breakfast to start my day and the hotel's excellent location in Recoleta.

I would definitely stay here again when visiting Recoleta.....good value for
money and a great safe location for walking and exploring the Recoleta area. The Spa and
health facility on the 12 floor only added to the quality of this hotel.

Room Tip: Restaurant was continual very busy and is known for its good food ....suggest a reservation and visi...
  • Stayed: November 2013, travelled solo
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1  Thank GoodwoodRaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013 via mobile

I stayed here for business and was amazed of how bad the rooms looked. Carpets are in very bad condition, they look even dirty. Walls in the rooms and corridors need to be painted urgently.

Breakfast was very limited, and room service as well.

The service attitude was good, except at check out. I had to check out at 5am and the person was clearly with an attitude (probably I woke him up because I had to call for help several times).

There was a mistake in the invoice and when I ask for it to be corrected then he clearly got very pissed.

I asked for the manager's contact details and he wouldn't give them. He didn't even give me his full name (and probably gave me a fake first name: Gabriel).

All in all, if you are traveling on a budget it might be ok because of the location.






Stayed: October 2013, travelled on business
Thank Juangome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Intersur Recoleta

Address: Avenida Callao 1764 | Entre Guido y Quintana, Buenos Aires C1024AAQ, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#32 Spa Hotel in Buenos Aires
#77 Business Hotel in Buenos Aires
#78 Luxury Hotel in Buenos Aires
#89 Family Hotel in Buenos Aires
#116 Romantic Hotel in Buenos Aires
Price Range: £70 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intersur Recoleta 4*
Number of rooms: 100
Official Description (provided by the hotel):
Combining classic architecture with luxurious interiors, Intersur offers a spa and gym facilities in the exclusive Recoleta neighbourhood. Wi-Fi is free. Intersur Recoleta has elegant rooms with cream-coloured carpeted floors, upholstered chairs and flat-screen cable TV. All rooms are equipped with air-conditioning, work desks and bathrooms with baths. Some rooms feature city views and hydro massage tubs. Intersur is only 7 blocks from the Museum of Fine Arts and 4 blocks from the famous Recoleta Cemetery. The trendy restaurant district, Puerto Madero, is a 10-minute drive. The tour desk can assist with tips and tango show tickets. A buffet breakfast with pastries and croissants is served daily at Recoleto Bar, featuring plenty of light and glass panelled ceilings. Open to guests and general public, Marcelo Restaurant offers Italian cuisine dishes and an exclusive wine menu. There is a 24-hour front desk. Jorge Newbery Airport is 4 km away ... more   less 
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Also Known As:
Intersur Recoleta Hotel Buenos Aires

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