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“Excellent hotel with history in heart of Buenos Aires” 5 of 5 bubbles
Review of Hotel Club Frances

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Hotel Club Frances
Ranked #44 of 450 Hotels in Buenos Aires
Certificate of Excellence
Sydney, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent hotel with history in heart of Buenos Aires”
5 of 5 bubbles Reviewed 15 August 2014

This is the first time we try petit hotel away from the chain hotels, such as Shangri La, the one we always use around the world. From the place we come from, Hong Kong where there are thousands of hotels, Hotel Club Frances is just outstanding. Our room is twin double beds, size is big and with '2' toilets ! Two wash basins and a bath. This makes things so easy for us, just me and my wife. The beds are Simmons which is the same at our home. I always worry about pillows but they are so comfortable here and don't need to bring it nx time as we become fuzzy when get older . They have free bottle water at day and dark chocolate at night. It's nice and warm. They even have pocket tissue in stead of box tissue in the room. We could take it out, if needed, so considerate, as we were staying in BA for almost a month. The free programs in the TV is so extensive, they even have NBA channel which I watched mostly and over 20 song channels on TV divided by time, places and types, with names of singers and songs appeared on the TV screen . This is something I never seen in any hotels. The list could just go on and on......started with the man at door and the French receptionist who greeted us, the young man and the lady who served us breakfast everyday and the door man who opened the door for us 3am after we finished the Tango show, they are all so very friendly and helpful for we don't speak Spanish at all. Our view is that we would come and stay in Club Frances every time in BA.

Room Tip: Look at the pictures, they are exactly as the real rooms.
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  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sealight2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 28 August 2014
Dear screenHK , thank you very much for your wonderful review and for recommending our hotel. It was a great pleasure having you stay with us for so long. We are very happy that you enjoyed your stay so much, we value every comment we get and we appreciate that you could see even such small detail as tissues.
Once again thanks for your review!
Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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246 reviews from our community

Traveller rating
    183
    49
    10
    2
    2
See reviews for
44
129
10
19
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Raleigh, North Carolina
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

We booked this hotel based on its good reviews and on our 4th night here I have to say that we have been very happy with the choice. It is well located in Recoleta, easy to get around, safe, and the neighborhood has beautiful architecture generally. The hotel itself is very nice and the room we have (mid-level) is really comfortable. We had coffee at a very expensive hotel down the road and while that hotel is quite elegant, it felt over the top to us. For this reason, we prefer the Hotel Club Frances. Breakfast is included with the room rate here and is pretty comprehensive (coffee, OJ, breads, fruit, eggs to order, bacon, sausage, etc) It is also a nice experience to enjoy breakfast under the supervision of Georges Clemenceau! One confusion we had the first day was understanding that you had to order things like fruit, it is not put out on the table. One critique is the eggs benedict had too much mustard for my taste. Special applause goes to the super nice waiter Frederico who speaks fluent English and pretty darn good French as well!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank safarigirlNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 29 July 2014
Dear safarigirlNC , thank you for your great review, we value very much our guests comments on how to make their stay the best. Regarding breakfast our Chef is very careful of his food so we put on the table only food that does not lose it´s freshness by sitting still.
Thank you for repairing on every detail (such as Clemenceau!) and sharing them with the travelers community.
Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

I always check with Tripadvisor when going to a new city. Over many years of travel, I have never been disappointed by their recommendations. I found Club Frances on Tripadvisor. Perfect location near Alvear Palace, Recoleta cemetery,and many restaurants. Highly recommend. They try real hard to make your stay enjoyable. Room and breakfast cost a little over $200/night.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TexasTiger60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 29 July 2014
Dear TexasTiger60 , thank you very much for your review. We value immensely our guests feedback.
Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 24 July 2014

Having stayed before i was looking forward to visiting again - breakfast was a disaster - ordered cooked breakfast - black pudding was cold raw and uncooked in the centre - staff grudgingly took it back - on check out the bill was wrong. I’ll never but never come back in this hotel !

  • Stayed July 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank cegar8777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 25 July 2014
Dear cegar8777, you must be mistaken. We did not have any guests from Netherlands during July 2014 and we do not serve Black Pudding in our breakfast. Also whilst every other review rages about our staff and how kind and attentive.
Hopefully you´ll be able to post your review under the correct Hotel.
Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

We just finished staying a week at the Hotel Club Frances and the hotel exceeded my expectations. Coming in on an international flight I got there early 9am and was able to have breakfast to order (included) when they got my room ready. The room is cleaned in the morning and then the beds are turned down before bed. A chocolate as well as a bottle of water is left for each guest. The staff was super friendly and went out of their way to make our stay wonderful.

Room Tip: It was just my daughter and I so we had a two twin bed room which was quiet and the bathroom had two...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 1 July 2014
Dear Linda, thank you very much for your review. We try to make your stay in Buenos Aires as best as can be and when we get these great feedbacks from our guests they bring a great smile.
Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

This place went above and beyond my expectations. Just book this hotel and stop fretting about your decision. Recoleta is the place to be for first time tourists. You can walk from this hotel to most tourist sites within 20 minutes or so. Don't stay in Palermo as you'll have to take taxis everywhere to see the sights downtown.

Even before booking, the hotel staff was very informative and helpful in answering all the questions I had. Upon arrival, we were made to feel very welcome in this beautiful hotel. The rooms were very nice and big, and included Wi-FI and free water each night. The hotel staff were so helpful--it was like having a personal tour planner for you whenever you wanted. They provided great restaurant recommendations, helped us book a Tango show, and taxis. I usually do all this kinda stuff on my own so that was nice just to sit back and listen to their advice.

The breakfast was excellent, and served by a nice waiter who provided great service throughout our trip. Great food.

I loved this place and would definitely stay there again.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kevin X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 1 July 2014
Dear Kevhurtbuddy , thank you very much for your recommendation! Our front desk works hard for our guests to be happy and it seems we are going in the right direction. We´ll be happy to see you again if you return to Buenos Aires.
Warm regards
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Brazil
Level Contributor
490 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 bubbles Reviewed 19 June 2014 via mobile

Club Francese is one of the best hotela I've stayed in Buenos Aires. The location is great, in Recoleta, a very residential area in the city. The hotel is very charming with large and comfortable rooms and bathrooms and free Wi-Fi. A plus is definitely the staff, very polite and always helpful. A deserved 5 stars in Tripadvisor.

Stayed June 2014, travelled as a couple
Helpful?
Thank BrazilAca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director Comercial at Hotel Club Frances, responded to this review, 1 July 2014
Dear BrazilAca, the title only of your review fills us with pride. We love what we do and comments like yours makes everything worth while. Thank you very much for your wonderful review.
Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Club Frances

Property: Hotel Club Frances
Address: Calle Rodriguez Pena 1832 | Recoleta, Buenos Aires C1021ABN, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 450 Hotels in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Club Frances 4.5*
Number of rooms: 28
Official Description (provided by the hotel):
LOCATIONThe Hotel Club Francés is located in one of the most outstanding neighborhoods of the city of Buenos Aires in the area in which its architecture is reminiscent of Paris: La Recoleta.Surrounded by history and culture it is a highly valued location for tourism.HOTEL INFORMATION The Hotel opened in 2011 after a complete refurbishment 28 rooms in total Wi-Fi access in all public space and guest roomsACCOMODATIONS Broadband and wireless internet access Satellite television Individual climate control 100% cotton bath towels Bathroom with shower/bath Non-allergenic pillows Luxury bathrobes and slippers Hairdryer Twice-daily housekeeping attention In-room safety-deposit box Electricity: AC 220V All guestrooms are non-smokingRESTAURANT, BAR & LOUNGE Restaurant Bar Roof Terrace SERVICES & FACILITIES 24-hour in-room dining 24-hour concierge service Limousine service upon request Complimentary wifi Multilingual hotel staff Babysitting on request Major credit cards accepted Garage facilities to be booked in advance ... more   less 
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