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All reviews defensa street san telmo dressing room plaza mayo nice hotel toilet and shower presidential palace the pink palace sunday market casa rosada tango show large bathroom antique shops room key rooms are modern walking distance yogurt
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47 - 52 of 522 reviews
Reviewed 18 February 2017

Andres at the front desk was exemplary. He interacts wth his customers in many languages and provided great information about Tango and getting around the city. I believe service personnel could learn a lot from him. Our room was spacious but we asked for someone to look at our air conditioning and were told they would adjust it from downstairs. Probably,needless to say they did nothing. After much trial and error we corrected the problem. The breakfast was adequate but after a few days it is boring and some things were without taste. But the have hard boiled eggs, salami, cheese and little pastries so one would not go hungry.

Room Tip: Get a room high up as possible to avoid road noise
  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Rock218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2017 via mobile

Confortable and clean hotel with affordable price and excellent guest attention. My only choice while i'm BsAs.
Huge rooms and the best: right beside Puerto Madero. Only 5 minutes walk. Go without any problem.
Close to the best restaurants also

Stayed: February 2017
1  Thank Renato F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2016

This is nice hotel in San Telmo area of BA. On Sunday it is curious to walk in the market on that street. It is easy to get to hotel walking from almost all main sites of the city. The hotel is clean, the room is big. Staff is nice and friendly. Wifi. Breakfast is good. The only trouble that we had is that shower didn't work properly (mainly hot water and later they fixed it with normal temperature, but we still couldn't change it by ourselves). We have been offered to change the room though.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Alina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2016

Hotel is in San Telmo, a lovely, bohemian district of BA - on a Sunday its a bit like Camden High St in London,UK. Decent hotel, spacious rooms but no conception of good customer service at the reception desk. Bottles of water were available each day in the room, without any indication of a charge for them. After our three night stay, we were asked to pay A$180 ( £9.24) for the three bottles of water we had consumed. Also, poor service at the desk when we arrived from the airport a few hours before we could check in. No offer of a complementary glass of water ( which was standard throughout our stay in South America)

Room Tip: Rom 114 was quiet and roomy. (10th floor)
  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank barmiteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2016 via mobile

We stayed in this hotel as part of a Mercury holiday tour in room 707.
The room was spacious and clean. Sheets were white and clean. Towels although old were ok too.
Although, the hotel describes the room as soundproofed, it only has a double glazed window. We didn't hear a lot of noise from the other rooms next to us, but the noise from a generator outside which only went off between 4am and 6am was really loud and you definitely need earplugs. Also the noise from the lift kept dinging when anybody used it. People returning to their rooms at all hours were their usual inconsiderate selves in the corridor. The doors were very heavy and obviously made loud bangs when people closed them.
No tea and coffee tray provided although this seems to be usual in South America in this star hotel.
Bathroom area was a little strange as the bath and sink were in the room area with no door and the toilet and shower were in a separate cubicle. The shower was originally scorching hot and the temperature dial didn't work. We let reception know and someone was sent to repair it straight away, but this made no difference. The next day we reported it again and fortunately it was fixed and we could turn the temperature up and down. The shower also leaked a little onto the floor to the toilet. Toiletries were hit and miss and also one was half used. They looked like they were refilled bottles and not new as 2 bottles didn't have labels on.
Breakfast was ok but not much choice although it was filled up frequently. Only 3 hot items that weren't varied - usually was sausage, potatoes and scrambled egg - which one morning was luke warm.
Staff were very helpful and friendly.
The hotel is in a bit of a run down area, but in a great position for many sights, shopping, buses and subway and has the sunday market right on its doorstep. Security was excellent as you needed a card key for the front door and lift and someone was always near the front door if you had any issues.
We would recommend this hotel as a good base for Buenos Aires.

Stayed: November 2016, travelled with family
1  Thank jadeg100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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