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“Excellent experience!” 4 of 5 bubbles
Review of InterContinental Hotel Buenos Aires

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InterContinental Hotel Buenos Aires
Ranked #30 of 450 Hotels in Buenos Aires
Certificate of Excellence
Dallas
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent experience!”
4 of 5 bubbles Reviewed 23 May 2014

I can not convey what a joy it was to stay at the Buenos Aires InterContinental. The staff from doormen to waiters, bar tenders and concierge were simply fantastic. No detail was too minor for the staff to help with. While some may be put off by the location, it's not Puerto Madero or Recoleta, I was quite content with the area. Also the hotel shuttle available Monday to Friday will get you anywhere of interest for free. The hotel can also arrange a taxi and the costs for taxis are very reasonable. You will be very happy staying at this excellent hotel.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 28 May 2014
Dear Guest,
Thank you very much for your comments. It is a pleasure to know that you have enjoyed your stay with us as well as the service provided by our staff.
Looking foward to welcoming you in the near future.

Regards,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,179 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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  • English first
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English first
San Antonio, Texas
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

With but a few updates, this hotel could indeed be as outstanding as its staff is. Most noticed are the stains on the carpets in the rooms. Maybe just some deep carpet cleaning could take care of this, but I tend to think it is probably time for replacement. Dings in the walls where cleaning carts and suitcases have taken their toil could use some attention as well. Overall it is a very good hotel. Excellent front desk staff, excellent room service, very comfortable beds and most appreciated: quiet.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tymbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 28 May 2014
Dear Guest,
Thank you for taking the time to share your experiences at InterContinental Buenos Aires. Your opinion is very important to us, as it helps us identify areas in need of improvement.
Please be informed that your comments will be addressed and passed on to the responsible Department Heads, since all our efforts are commanded to provide our clients with the best service you deserve.
I will be more than glad to assist you when your travel plans bring you back to Buenos Aires. Kindly contact me if I can be of any assistance.
I look forward to welcoming you back at the InterContinental Buenos Aires in the near future.
Sincerely,
Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stewiacke, Nova Scotia, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

This hotel far exceeded my expectations in every respect. Prior to arrival Mercedes responded to my queries immediately. The front desk staff were super in offering advice and assistance. At the Concierge Club I was always welcomed and greeted by name. Pablo was exceptionally helpful in making suggestions about sights to see and places to avoid. He was most entertaining and made our first visit a happy one. I will definitely return soon.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katharine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 28 May 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,
Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston, Florida
Level Contributor
128 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 13 May 2014 via mobile

Few hotels can get all 5 stars, this is a very good hotel for the money in a centric location in BsAs. I tried ( they basically put me) at other nearby hotels but the ones I tried had one or other downside....can't find one yet for this....good value for the money

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miguel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 17 May 2014
Dear Guest,
Thank you for taking the time to share your experiences at InterContinental Buenos Aires. Your opinion is very important to us, as it helps us identify areas in need of improvement.
I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I will extend your comments to our Room Serivce Department.
I look forward to welcoming you back at the InterContinental Buenos Aires in the near future.

Sincerely,
Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

According to my husband´s work we usually stay at the Intercontinental. In this case they have the same estructure as they used to but I was a little uncomfortable with the location. Is not bad but is not the best.
The room, the service, the breakfast, the building, all was excellent!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank 94juliannet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 17 May 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback.
We hope to see you again soon!
Sincerely,
Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hengelo, The Netherlands
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 12 May 2014

If you are looking for a great hotel at a perfect location then choose this hotel. Located in a quiet street but near the main boulevard a lot of the touristic attractions are whithin walking distance. The rooms are spacious with very comfortable beds. The restaurants inside the hotel serve delicious food. But already mentioned in other reviews the wifi inside the rooms is stil poor and not stable. If I ever would return to Buenos Aires I will choose the InterContinental.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dizzylizzy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 17 May 2014
Dear Guest,
Thank you very much for your feedback. Your comments are very useful for us in order to identify areas in need of improvement.
I am glad to know that you have enjoyed your stay with us.
looking foward to welcoming you back soon in the near future.

Regards,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jupiter, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

As an airline crew member, I get to spend time in many hotels worldwide. This hotel stands near the top of my list. Outstanding in every way. I highly recommend the Intercontinental. My only complaint is that their WiFi in the rooms is not up to par. Weak signal, and constantly going away.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gerardo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 10 May 2014
Dear Guest,

Thank you very much for your comments. It is great to know that our hotel is at the top of you list.

Looking foward to welcoming you back soon.

Regards,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Hotel Buenos Aires

Property: InterContinental Hotel Buenos Aires
Address: Moreno 809, Buenos Aires 1091AAQ, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Montserrat , El Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Buenos Aires
#16 Family Hotel in Buenos Aires
#22 Luxury Hotel in Buenos Aires
#24 Business Hotel in Buenos Aires
#39 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — InterContinental Hotel Buenos Aires 4.5*
Number of rooms: 309
Official Description (provided by the hotel):
InterContinental Buenos Aires brings five-star, 1930s-style elegance to Old Town. It s easy to feel the Argentinean spirit when you re so close to cultural mainstays such as tango academies, theatres, traditional coffee shops and the soccer stadium. The financial district and the famous Calle Florida shopping street are within walking distance. ... more   less 
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Also Known As:
Buenos Aires Intercontinental

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