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“Centrally located, good service, very clean and comfortale”

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InterContinental Hotel Buenos Aires
Ranked #29 of 447 Hotels in Buenos Aires
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Centrally located, good service, very clean and comfortale”
Reviewed 1 September 2014

Easy to explore the city due to central location. Rooms were clean and comfortable. Great Conference facilities.
The service was excellent and staff all friendly and professional.
Food, especially breakfasts not up to standard in my opinion. But there are many excellent restaurants in the vicinity.

  • Stayed March 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Charmaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 6 September 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,220 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
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English first
Troms, Norway
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 August 2014

With my wife who had a conference within the hotel. Stayed for 5 days and enjoyed it very much.
Close enough to all the sites in B.A. Room was standard but OK. Had a few small issues within the room but they were sorted out very efficiently by the friendly and helpful staff.
Breakfast was average for such a nice hotel, usually cold, and the coffee was terrible, maybe thats an Argentinian thing?
Also, I was not expecting to have to pay extra for WiFi, which at times did not work at all, considering the cost of the hotel. For the price I would have expected a better breakfast as well, but really thats the only things I can complain about..

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Arcticalp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Front Office Manager at InterContinental Hotel Buenos Aires, responded to this review, 11 September 2014
Dear Guest,

Thank you for taking the time to share your experiences at InterContinental Buenos Aires. Your opinion is very important to us, as it helps us identify areas in need of improvement. I was really disappointed to learn that you were unsatisfied with some points on the service and would like to apologize for any inconveniences.

Please be informed that these incidents are definitely not the norm at the InterContinental Buenos Aires. Also, rest assured that your comments will be addressed and passed on to the responsible Department Heads, since all our efforts are commanded to provide our clients with the best service you deserve.

I will be more than glad to assist you when your travel plans bring you back to Buenos Aires. Kindly contact me if I can be of any assistance.

I look forward to welcoming you back at the InterContinental Buenos Aires in the near future.

Sincerely,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 August 2014

Went to a conference at the IC. Arrived at the hotel at 10 AM. Constanza found me a suite right away, helped me figure out internet, and was totally efficient in every way. The meeting rooms were user-friendly. The exercise facility was excellent. The ambassador lounge was very comfortable. I arranged late check out at 4 PM at the end of the conference. The hotel car service transported me to and from the airport. So convenient in every way!

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank flg1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, 25 August 2014
Dear Guest,

I would like to thank you for the precious time you have spent in writing this review about our Hotel.
I am certainly glad that you have enjoyed your stay with us, and I will personally give the congratulations to Constanza.
Thanks again for staying with us. As an Ambassador member, we truly appreciate it.
We hope to see you soon!
Sincerely,
Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 August 2014 via mobile

Here for work, a short trip,room was nicely appointed and very clean. Was situated in walk distance of everything downtown. The only improvement that ends to happen is breakfast, give more options and stop burning the French toast.

Stayed August 2014, travelled on business
Helpful?
Thank Minnettia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, 25 August 2014
Dear Guest,

I would like to thank you for the valuable time spent in writing this review. We appreciate your kind words about the room and Hotel location.
I am going to make sure that the Food & Beverage department gets the comments you have left about breakfast and French toast.
Thanks again for staying with us.
Sincerely,
Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zofingen, Switzerland
Level Contributor
379 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 18 August 2014 via mobile

The Hotel lies a little off in comparison and you may need taxis quite often when exploring BA. Service is very helpful, friendly and efficient. The room, particularly the bath, showed traces of long use. The Hotel's body lotion contained a thick black hair, not mine. The pizza I had the night I arrived was still cold/frozen in the center. The breakfast has limited choices only and is not that great overall.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, 19 August 2014
Dear Guest,

Thank you for taking the time to share your experiences at InterContinental Buenos Aires. Your opinion is very important to us, as it helps us identify areas in need of improvement. I was really disappointed to learn that you were unsatisfied with our quality of service and would like to apologize for any inconveniences.
Each point with bad experience have been forwarded to each of our department involved, they will take the necessary measures to prevent similar situations from occurring in the future.

We would like to thank you, and we hope we can provide you with a better service at your next stay.

Yours sincerely

Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2014

I return on a regular basis to Buenos Aires on vacation, at least once to three times a year. One major draw to coming back is coming to the Intercontinental...feels like a second home. Really professional and attentive staff. They make the stay a pleasure. Been here two months and look so very forward to coming back soon!!!

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank ErickChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, 19 August 2014
Dear Guest,

What a delight to read that you have a fantastic experience at InterContinental Buenos Aires every time you visit our city. Thank you for staying with us and for taking the time to document and posting review about your stay. We really value your feedback.

We are more than pleased to welcome you back when the opportunity comes.

Best Regards,

Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogota, Colombia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 August 2014 via mobile

Great hotel to stay un Buenos Aires, staff is Mazing, place is beautiful including rooms, they are very well fitted, elegant in all ways.
Menu could improve, and breakfast could be changed from time to time.
If you are not IHG member ( go list yourself) you will pay 21 usd for 48 hours 5 MB/sec internet.
Its got business center very nice set up.
Health room has a extra charge.
Its not the best location, but its not far away from many tourist places.

Stayed August 2014
Helpful?
Thank Gerardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, 6 September 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Hotel Buenos Aires

Property: InterContinental Hotel Buenos Aires
Address: Moreno 809, Buenos Aires 1091AAQ, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Montserrat , El Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Buenos Aires
#16 Family Hotel in Buenos Aires
#21 Luxury Hotel in Buenos Aires
#24 Business Hotel in Buenos Aires
#39 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — InterContinental Hotel Buenos Aires 4.5*
Number of rooms: 309
Official Description (provided by the hotel):
InterContinental Buenos Aires brings five-star, 1930s-style elegance to Old Town. It s easy to feel the Argentinean spirit when you re so close to cultural mainstays such as tango academies, theatres, traditional coffee shops and the soccer stadium. The financial district and the famous Calle Florida shopping street are within walking distance. ... more   less 
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Also Known As:
Buenos Aires Intercontinental

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