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The Brick Hotel Buenos Aires - MGallery by Sofitel
Ranked #38 of 447 Hotels in Buenos Aires
Certificate of Excellence
France
Level Contributor
185 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“I like this hotel, but..”
Reviewed 2 March 2014

i like the vintage style of this traditional palace, the thick carpets, the brass handles , the serviceable people who make you feel welcome back .
now it is high time to give a complete overhaul to the bathrooms ( see pictures enclosed ) they really are not up to standard anymore.
And it is good to know that if you want to have a shower in the early morning ( 5 30 am ) you need to let the water run for a few minutes before it gets warm .
the breakfast is really excellent, fresh baked pastries, good coffee, fresh fruits.. really delightfull ; and there is a small buffet if you need to leave early.
the restaurant food is fine but the menu is a bit short , probably because few people eat there and thus they do not maintain a full blown restaurant kitchen.
One sleeps well ,but if your room faces the street you might wake up early when deliveries arrive to the Bulrich mall on the other side of the street .

Room Tip: rooms on the street get the noise of the deliveries to Bullrich mall.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LePapito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Caesar Park Buenos Aires.

At Caesar Park, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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940 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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English first
Highland Beach, Florida
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 March 2014

We arrived in B.A. in the early AM after a night flight from Miami. Our rooms were ready on arrival and everything about them was first class. The people who welcomed us were cheerful and very helpful. The beds were comfortable with top drawer linens and the bathroom was very well appointed. We stayed three nights and had breakfast each day. It was bountiful, with lots of choices and very agreeable serving people. The Concierge was pleasant and eager to be helpful. The location, immediately across the street from a major high rise shopping mall was most convenient.

I don't think things could have been much better.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Robert,

We very much appreciate your comments regarding your stay at the Caesar Park Buenos Aires. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, Michigan
Level Contributor
255 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 27 February 2014

If you want to be within walking distance of shopping, attractions and dining this is the hotel for you. The Patio Bullard upscale mall is right across the street and has a money exchange location on the first level. Go to francesco's for a lite lunch. Boutiques line the streets and carry a variety of leather goods and clothing. This is an upscale neighborhood so you aren't going to find any cheap souvenier shops near by. There are many restaurant options within 2 blocks. The neighborhood is very safe and we always found taxi's in the area. We did walk to the opera house, the pacifico mall, the cemetery and many more locations. But for dinner we choose to take a taxi. The hotel lobby and restaurants are very nice and the concierge and front desk staff are very helpful. The rooms are nice but there aren't really any great views. You are in a city and this hotel is surrounded by high rises. They talk about a garden view....but I wouldn't say it was beautiful. At least you aren't looking at a wall. The rooms are very nice but not luxurious.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Cathy,

We very much appreciate your comments regarding your stay at the Caesar Park Buenos Aires. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 February 2014

Early February my lady and I, decided to visit our only grand daughter, newly established in an appartment in Calle Posadas and found that although Alvear Palace Hotel was close ( four or five blocks away ) this hotel was meters away. We had stayed once on one of my overnight business trips more than 10 years ago, but then did n't appreciate anything in particular. This time it was an excellent "operations center", when dining out at La Recoba with our young lady. We received very valualable support from the Concierge Octavio and his second on board.
Breakfast was very nice and sunday Brunch was a delightful occasion for a family encounter ( daughter, grand daughter and us the parents ). I would not like to skip praising the lady who took care of our room who was most profesionally outstanding..

Room Tip: My room looked at Patio Bullrich on Posadas and altough I ignore if it was the simplest room it was...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAGN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Caesar Park Buenos Aires. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, KS
Level Contributor
251 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 23 February 2014 via mobile

Front desk service was ok. Lobby is nice. Restaurant food was good. Elevators are slow. Rooms are bland. Curtains were dragging on the floor. Bathrooms had good hot water but were showing age with rust,corrosion and grout falling out of the tile. Would not stay here again.

Stayed February 2014, travelled as a couple
Helpful?
Thank b2buck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the Caesar Park Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Caesar Park, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
170 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 23 February 2014

This hotel caters mostly to business travelers due to its posh location at the center of Recoleta neighborhood, one of the most exclusive in Buenos Aires. The service is warm and very professional and though rooms are simple they are well appointed and looked after.

Pros:
• Central location in safe and exclusive area.
• Right in front of Patio Bullrich shopping mall
• Within walking distance of many top restaurants
• Good service

Cons:
• Rooms need technological upgrades

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPimentel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Caesar Park Buenos Aires. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Ranchos de Albuquerque, New Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014 via mobile

This hotel was luckily booked for us on our tour! The service was exceptional, courteous, and the Concierge went above and beyond the call of duty. The food was also very good with the caveat being that we only ate breakfast there. The rooms were very clean and well kept. The location was convenient and safe, with a mall and wonderful local restaurants nearby. If you don't mind a little walk, you can even walk to the Recoleta Cemetery and see beautiful old homes on the way. It wasn't so far away to walk to Comme Il Faut to purchase my new tango shoes! My husband and I would definitely book this hotel again.

Stayed January 2014, travelled as a couple
Helpful?
Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Gerente at The Brick Hotel Buenos Aires - MGallery by Sofitel, responded to this review, 11 March 2014
Dear Cynthia,

We very much appreciate your comments regarding your stay at the Caesar Park Buenos Aires. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Brick Hotel Buenos Aires - MGallery by Sofitel

Property: The Brick Hotel Buenos Aires - MGallery by Sofitel
Address: Posadas 1232 Capital Federal, Buenos Aires 1011ABF, Argentina (Formerly Caesar Park Buenos Aires)
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Buenos Aires
#28 Luxury Hotel in Buenos Aires
#49 Business Hotel in Buenos Aires
#54 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Brick Hotel Buenos Aires - MGallery by Sofitel 5*
Number of rooms: 175
Official Description (provided by the hotel):
The Brick Hotel Buenos Aires - MGallery Collection by Sofitel is located in the heart of the elegant Recoleta district. Located a few steps from the Fine Art Museum, the Opera House, the Recoleta Cementery and the main tourist attractions the hotel surrounded by fine restaurants, traditional cafes, art galleries and boutiques. The Patio Bullrich -Deluxe Shopping Mall- is across the street.Beautiful Rio de la Plata views and lovely quiet sights of the secret garden can be appreciated from guest rooms.For pleasure and relax the hotel offers a full Fitness Center, indoor heated pool, solarium, sauna and relax room. ... more   less 
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Also Known As:
Caesar Park Buenos Aires Hotel Buenos Aires
Buenos Aires Caesar Park

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