This is a five star hotel with excellent service from the concierge team and efficient courteous service from the restaurant, bar and pool team but looses some points for errors thhat shouldn't occur at this level.
Pros - The room was nicely apppointed but nothing special especially that this hotel commands higher prices than a lot of other Four Seasons hotels. Not pictures, flowers, etc on any of the room floors. After the lobby it could have been a Holiday Inn. We had a pickup from the aiport that was good. The restaurant was nice for dinner and was the same with breakfast - good quality food but ordering was a bit haphazard - obviously plain cold milk is not drunken with tea in BA - we had at times hot, frothed, tea pots full of milk. Tthe hotel is well situated between Retiro and Recoleta and their at some good restaurants 50yds aways at La Recorva - under the motorway, full of locals enjoying lunch and dinner.
Cons - when we checked in we were given our key and shown the lift, not escorted to the room as is usual for hotels of this quality. We were on our honeymoon and I know the hotel was not obligated to acknowledge this as anything special but was mentioned enough times in my communication that a box of chocolates or a cake would have been thoughtful. The room we were given was very noisy - could hear the TV and the occupant on the phone in the next room all the time. The internet charges were the most irksome - £20/day per device!!! Most of us have 2 or 3 devices these days, need I say more. The biggest con and rip off that is repeated at numerous hotels of this level.
- Official Description (provided by the hotel):
- Sophisticated High-rise Hotel incorporating an elegant turn-of-the-century French Mansion. ... more less
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- Also Known As:
- 4 Seasons Hotel Buenos Aires
- Four Seasons Buenos Aires
- Buenos Aires Four Seasons