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“A very nice hotel with great facilities.”

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Sheraton Buenos Aires Hotel & Convention Center
Ranked #124 of 443 Hotels in Buenos Aires
Reviewed 11 May 2014

I stayed at the Sheraton on business for 2 nights and had a pleasant stay there.
It is situated fairly close to the international airport (about 20 minutes taxi depending on traffic) and very close to the domestic airport (5 minutes taxi).
On arrival I was greeted by very friendly concierges and reception staff who were also very helpful with any information I needed.
I stayed on level 3 (room 300) which was a single room with one queen bed and was to a very good standard and had everything I needed.
It was located right next to the lift which was a bit of a concern to me, but I didn't hear any major noise throughout the day or night which was good.
The hotel facilities were excellent and I used a lot during my stay, which included two pools (indoor and outside), an excellent gym, and a sauna and steam room.
I used the Cardinale Restaurant which is located in the hotel for all of my meals, which is very nice and clean, with a lot of the food prepared in front of you.
The breakfast buffet is of a high standard with lot's to choose from and caters for every need, and the evening menu was OK too.
There is Wi-Fi internet throughout the hotel (which is not free) but there is free internet located at the lobby.
Overall, I would definitely stay here again if I was in Buenos Aries and I would recommend it to others.

  • Stayed: May 2014, travelled on business
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Thank Northseatiger1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 13 May 2014

We were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.
Thank you so much for staying with us and we hope to see you in a near future.

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Reviewed 7 May 2014

This hotel wasn't really a surprise, given its brand, but was indeed a pleasant experience taht exceeded our expectations in terms of comfort, hospitality, services and (especially) its privileged location. The fact our flight from/to Santiago landed in Aeroparque was an added bonus.. just 10 minutes apart from the hotel at rush hour. No jams or unnecessary delays for an early check-in and starting our memorable BAires experience.

Room Tip: We were offered views to the river (Río de la Plata), but available later that day, or the one we pi...
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  • Stayed: February 2014, travelled as a couple
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Thank Sergio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 9 May 2014

Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again.

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Reviewed 5 May 2014

Weekend I was in a room "club" on the 19th floor and they made me an upgrade and everything was great. Guests of the "club" floors have an exclusive reception and access to the floor LOUNGE 22. Breakfast and afternoon snacks are served in the LOUNGE. The atmosphere is elegant, warm and very good personal attention. I visited many LOUNGES Sheraton in different parts of the world (New York, Sydney, Santiago, Montreal, Toronto, etc.) and of Buenos Aires is one of the best!!! My experience was rewarding.

  • Stayed: May 2014
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Thank EDUARDOnowhereman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 9 May 2014

We are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Sheraton Buenos Aires.

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Reviewed 26 April 2014 via mobile

This may be my fourth time in this hotel and definitely its always a nice place to stay in Buenos Aires. Well located, excellent for businnes and convention and friendly for families. I live the gym place and spa. The rooms are cleaning and silently. The staffs are very gently. Take your time to see and buy special local wines at the little wine store located inside this hotel. Special discounts for guests.

Stayed: April 2014, travelled on business
Thank igormorbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 28 April 2014

We are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Sheraton Buenos Aires and thanks for your loyalty to our brand.

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Reviewed 24 April 2014

It us located in a very convenient area of the city and some steps away from the Retiro subway station. It is very close to the nice Plaza San Martin, and walking distance from restaurants and shops. The service was good, comfortable bed and shower and good internet connection. I recommend!

  • Stayed: April 2014, travelled on business
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Thank Marcelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 28 April 2014

Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again.

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Reviewed 23 April 2014

My husband and I arrived in late March. Our flight into Buenos Aires arrived in the morning and we went straight to the hotel. To our delight, we did not have to wait until the afternoon for a room. We hung out at the Club Room for an hour while our room was getting ready. Since I am a Gold member, we were upgraded to one of the rooms on the Club levels along with breakfast at their Club room. Our room was clean and spacious. The staff (front desk, Club Room, Lobby Bar, Concierge) were all friendly. Even though internet is not free in your room, you do have WIFI capabilities in the lobby and there is the computer kiosk on the lobby level. While the computers are a little outdated, they still do the job and you can check out things on the internet.

Location was fine. We walked 15-20 minutes to Recoleta and Casa Rosada areas, respectively.

Overall, we had a pleasant stay.

Stayed: March 2014, travelled as a couple
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 25 April 2014

Dear guest,
Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from many attractions in the city, which is very valuable for our guests. We hope to have you with us again.
Have a nice day!

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Reviewed 20 April 2014

Large location and convention center, but near busy streets. Hotel rooms were tiny and out of date. Reasonable location to eat including a steak house that is absolutely fantastic. Would prefer a different hotel if staying near by.

  • Stayed: August 2013, travelled on business
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Thank Ericcoyote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this reviewResponded 23 April 2014

Dear Guest,
We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Otherwise I will share your comments about the room facilities with our Room Division Manager, all the feedback we can get from our guests help us to improve our services. Thank you so much for staying with us and we hope to see you in a near future
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle Martin 1225/1275, Buenos Aires 1104, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#62 Family Hotel in Buenos Aires
#74 Luxury Hotel in Buenos Aires
#93 Romantic Hotel in Buenos Aires
#94 Business Hotel in Buenos Aires
Price Range: £116 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Official Description (provided by the hotel):
Stay in the heart of the city at Sheraton Buenos Aires Hotel & Convention Center. Our upscale hotel in Buenos Aires, Argentina offers tennis, on-site shopping and meeting space just 2 km from the Teatro Colón and near the Museo Nacional de Bellas Artes. ... more   less 
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Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Buenos Aires Sheraton

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