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“Great location; luxurious rooms”
Review of Park Tower

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Park Tower
Ranked #29 of 447 Hotels in Buenos Aires
Certificate of Excellence
Atlanta, Georgia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great location; luxurious rooms”
Reviewed 5 April 2013

Very comfortable beds and luxurious rooms. Agree with other reviewer that the upgrade is definitely worth it. The breakfast was fantastic!!!! Wi-fi worked great for us. The service was impeccable - from Christina, concierge extraordinaire, to the butlers and restaurant staff - all were great. One of my fellow travelers was sick for a day, and Ava, our butler, checked on her throughout the day - bringing her crackers, chamomile tea, scrambled eggs, etc. - it was like having a personal nurse. So wonderful!!!

I agree with the other person who commented that the hotel bar should stay open until folks return from dinner (which is usually 11pm - midnight). We went next door to the Sheraton bar, but it lacked the ambiance of the Park Tower space. Also, there should be slightly longer concierge hours. We had a couple of occasions where we needed help before or after the shift, and folks answered our questions, but it took a trip downstairs. Thanks for a wonderful stay!!

Room Tip: Definitely higher floors - I think you might get a view of the water. We were on the street side of...
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dck_333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 8 April 2013
We were delighted to hear that you had a wonderful stay with us at Park Tower. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.
Thank you so much for staying with us and we hope to see you in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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  • Dutch first
  • English first
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English first
London, United Kingdom
Level Contributor
144 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 2 April 2013

This hotel was stunning and in a pretty good location too. The rooms were large and very comfortable the staff were probably the best I have encountered for years, I can't praise them enough, especially for getting things booked for us and giving advice where to go and where to avoid. The reason for the 4 stars only is that we found it lacked a good comfortable bar for either before you went out or for when you came back from a night out. We aren't massive drinkers but when we are on holiday we do quite like to finish the evening off in the hotel bar....a night cap so to speak. But all in all a fabulous place and if a bar doesn't really bother you then this place gets a definite 5 stars :-)

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angieraven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 3 April 2013
Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 31 March 2013

Stayed in Buenos Aires for 36 hours over Easter Weekend at the Park Tower and couldn't have had a more enjoyable stay here. Service was excellent and efficient. The location allowed for easy walking to the Casa Rosada and Port. My room was finished beautifully, was spacious, quiet, and comfortable. Breakfast was fantastic! Couldn't recommend it highly enough!

Room Tip: Try and get a room with an ocean view!
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  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stoaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 3 April 2013
We are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Park Tower.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Valley, New Jersey, United States
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 March 2013

Very beautiful property. Clean and well kept and all staff members that I ran into went out of their way to assist. The park next to the property is quite a picture, but its not very safe (don't walk there alone). Several other places to visit all within a walk.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 3 April 2013
We were delighted to hear that you had a wonderful stay with us at Park Tower. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.
Thank you so much for staying with us and we hope to see you in a near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Distrito Federal, Argentina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 March 2013

Park Tower is a beautiful 5-star hotel; luxurious, big, nice rooms, etc. However, for a 5-star hotel that should work as a business hotel, I'm blown away by their extremely (and I mean extremely) poor internet connection. It also costs a whopping $13 per NIGHT. For someone who works online, it has been a somewhat annoying stay overall as I've simply been unable to work during my week here. As I'm writing this, it took 4-5 minutes of disconnects trying to simply load Tripadvisor. How this is not upgraded and fixed surprises me and is the one simple reason I will not be staying at Park Tower the nex time I come to Buenos Aires (which will be soon).

Room service is also very expensive (and slow), with the food being bad to pretty bad - with prices NOT listed in the menu. For example, a simple pot of coffee is about $15 (I just got one 15 minutes ago).

Other than what I wrote above, it's a very nice, luxurious hotel - but for someone who absolutely needs a stable internet connection, I won't be returning. Hopefully this will be fixed and sorted so it is not only a hotel for pleasure, but for business, in the future.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henrik A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 28 March 2013
First of all I would like to thank you for choosing our hotel for your last stay in Buenos Aires, also we would like to take this opportunity to thank you for taking part of your valuable time in letting us know your comments about the service issues you met during your last stay at the Park Tower hotel.

I apologized for the inconveniences you have experienced in the room. We failed to provide you with a proper solution to the matters. We are aware about the problems with internet services but rest assured that our IT Manager is working hard to improve the signal and efficiency.

We really hope we will have the opportunity to welcome you back in the near future where you will receive the first class service you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota City, Minnesota
Level Contributor
242 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 26 March 2013

One of the best hotels we have ever stayed at. The location was very good as you were close to many attractions including museums, galleries, shopping, and restaurants. They have an excellent business center for your use. The breakfasts were outstanding as we ate on the 24th floor overlooking the city. The rooms were clean and very comfortable.

Room Tip: No problem with any of the rooms we were on the 3rd floor and heard no traffic or outside noise.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GJG-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 28 March 2013
Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We are very happy to hear that you have enjoyed our Business Center service, St Regis breakfast and our rooms. We hope to have you with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
115 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 23 March 2013

We paid for the early arrival/late checkout/breakfast/wifi option, but somehow I missed the fact that this upgrade included a butler. Yes, someone to make sure you have enough fruit in your room, that your favorite of the three chocolates is always available, that your shoes are polished, and that your pants are lightly pressed. All of that would have been enough to merit the title "Luxury Collection."

But there's more. The breakfast is extraordinary. You've read about the fresh squeezed orange juice and the pastries and the many, many options in the lovely dining room: all true. And the afternoon wine and tea is extremely pleasant.

And the cleanliness. I never travel without slippers because some hotel floors are not to be trusted. Of course, slippers were provided in our room. But guess what? The room was so clean that I was happy to go barefoot.

The service is impeccable. My impression is that the goal of this hotel is to say "yes." We are tea drinkers, so a tea kettle was put into our room with a full selection of teas. We checked out for an overnight to Iguazu and when we checked back in the kettle and the teas were waiting for us in our new room. And still our new butler came to make sure that the selection was satisfactory.

And then there's Cristina Simonelli, the concierge. Incredible. Patient, smart, thoughtful, helpful, knowledgeable. The epitome of what a concierge should be. Trust her. She's right. And lovely.

Tips:
1. You can go to dinner at 9pm. The restaurant will not be filled with only tourists.
2. Some cab drivers are not familiar with the Park Tower. Make sure you know the street the hotel is on and take a card from the hotel if you don't speak Spanish.

Is there a suggestion for improvement? Yes, it would have been nice to have a nightlight in the bathroom. Otherwise, the only problem is that we had to leave.

Room Tip: Get the upgrade if you can. You will not regret it. Not for a minute. If something isn't right...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CDinDC20009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yanina C, Manager at Park Tower, responded to this review, 25 March 2013
We were delighted to hear that you had a wonderful stay with us at Park Tower. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.
Thank you so much for staying with us and we hope to see you in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Tower

Property: Park Tower
Address: Avenida Leandro N Alem 1193, Buenos Aires C1001AAG, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Buenos Aires
#18 Business Hotel in Buenos Aires
#21 Luxury Hotel in Buenos Aires
#22 Romantic Hotel in Buenos Aires
#66 Family Hotel in Buenos Aires
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Tower 5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Park Tower Hotel Buenos Aires
Park Hotel Buenos Aires

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