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Wilton Hotel
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Reviews (595)
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All reviewsrolled eyesmoderately priced hotelqueen bedclean hotelexcellent locationstreet viewtop floormac cheesetango showroom service isenglish speakingair conditionfront desk staffempanadasconvenient locationsmall hoteldulce de leche
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72 - 77 of 596 reviews
Reviewed 8 March 2013

I travelled with a friend for one week to Buenos Aires. We stayed at the Wilton Hotel, and it was very nice. Clean Hotel, Helpful staff, Nice breakfast buffet in the morning, but most of all we really liked the location, right at Ave Callao and Ave Santa Fe, everything was close, and there was never a problem finding a cab. Within walking distance to the Cemetario de la Recoleta and other main attractions. Rooms are small but it was perfect for our trip. Great Value hotel.

  • Stayed: August 2012, travelled with friends
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Thank Caroline Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this reviewResponded 30 October 2014

Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2013

This is a small boutique style hotel in Recoleta which we found on Hotwire. It is in a good area, and it is possible to walk to many attractions. We found the staff to be friendly and helpful. Wireless internet was extra...about $4/day. As in many hotels that we stayed in in South America, the furnishings could use some updating...it may be customary to really wear out the furniture before replacing it. There was an included breakfast: nothing special, but adequate. If you ask yourself "what would I get in NYC for this price?" you will perhaps see things less critically. We were only here for one night, but we were quite satisfied with value received.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
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Thank twballard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this reviewResponded 31 October 2014

Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

We are working with our team to improve care and provide quality service to our guests.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2013

The hotel is conveniently located for tourist activities with a pleasant neighborhood, cafes, etc. Staff are more than helpful in arranging taxis, etc. Our room was clean, spacious and quiet save for an aging a/c unit. The bathroom was great and included a shower/tub. Furniture is nearing the end of useful life. The lobby are restaurant areas are nice. The included breakfast is OK and includes healthy choices. We got a terrific rate via an Internet booking service. Would stay here again.

  • Stayed: January 2013, travelled as a couple
    • Value
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Thank sagecrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this reviewResponded 31 October 2014

Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

We are working with our team to improve care and provide quality service to our guests.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2013

We used the reviews of the Wilton Hotel as a guide and booked four nights there during the beginning of January. While the hotel wasn’t terrible, it certainly does not deserve the praise that it is receiving. The rooms are old and worn out, the common spaces are not welcoming, and for the price there are far better hotels in locations that are just as good, if not better. The worst part was the rude staff. Everyone we encountered who worked for the hotel was rude, unhelpful, and seemed to not care whether we were there or not. The staff really made the experience negative. I would not book here again. Find a better hotel for the same price!

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Nick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilton H, Gerente at Wilton Hotel, responded to this reviewResponded 6 July 2016

Dear Guest, we deeply regret your experience. We work hard to make the stay of all our passengers as comfortable as possible, and this situation described does not represent our goals. We have customers who do choose us over 20 years and highlight our attention and service. We hope to have the opportunity to welcome you again and improve your impression of the Hotel and Staff. Thank you very much for sharing your opinion. Best regards from Wilton Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2012

The Wilton Hotel has an excellent location. We had a clean, spartan room with aging furniture kept in good repair, but with an unexpectedly lovely remodeled bathroom and a modern room safe. The elevators are small but modern. There was a helpful, english-speaking staff. Upon our email request, Maria deftly arranged a car from the airport, a city tour and a tango show for us. Included is a basic but generous breakfast buffet with plenty of good, hot coffee served in a large, pleasant room. There is no restaurant in this small hotel, but we found many restaurants and stores of all types just around the corner on a main avenue. There is no charge to check your email on two available computers, although, naturally, the keyboard and internet are geared for spanish-speaking people and so there is a learning curve for those of us who are language-challenged. The hotel is reasonably priced and was perfect for our short 3 day stay in beautiful Buenos Aires.

Stayed: October 2012, travelled as a couple
Thank Miles o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this reviewResponded 5 November 2014

Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

We are working with our team to improve care and provide quality service to our guests.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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