As you will read in many of the reviews of this hotel, use of the Internet is not free. In three months travelling in Argentina, this is the only hotel that has charged me for this service. Why do they not just tack on a few more pesos to the rate and make it "free"? Even more galling, when I called reception to get the password, I was told I'd have to come down to the lobby to pay my 20 pesos; I couldn't have it added to my bill. The man I dealt with when I got to the lobby was borderline rude. He's clearly very tired of trying to explain why his hotel is the only one that does this. He told me that the owners of the hotel had made this decision and wouldn't back down. When I asked for contact information so I could let the owners know what I thought of their decision, he said he couldn't give me that information. In other words, the owners don't much care what their customers think.
The best thing about the hotel is the location. My room was fine; the breakfast was better than average, but I will not stay here again until the owners change their policy of having their customers trek down to the lobby every day to pay for what is now a basic service in most other hotels.
- Official Description (provided by the hotel):
- The hotel offers a cordial and friendly atmosphere, situated in the most fashionable area of Buenos Aires. All guest rooms are spacious, comfortable and well-appointed. These rooms are equipped with all the modern conveniences that most guests will need, including bathrobe, and special bath amenities. For those guests whose schedule is demanding, the hotel offers 24-hour room service and its business center is open around the clock with High speed Internet access. There is plenty to see and do nearby, only steps away from dining, shopping entertainment venues, and transport hubs. Local attractions, like Florida Street, the Congress Palace and the Colon Opera House Theatre are only a kilometer away. Guests will find a variety of dining options in the area, as well. ... more less
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- Also Known As:
- Wilton Hotel Buenos Aires
- Wilton Buenos Aires