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“Hard to review”
Review of Wilton Hotel

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Wilton Hotel
Ranked #213 of 447 Hotels in Buenos Aires
Canberra, Australian Capital Territory, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Hard to review”
Reviewed 17 October 2013

The reason this hotel is hard to review is because it was very good value for money when you consider it's location and price.

I would not say it is a 4 star hotel which is sometimes claimed. I would say it is a well located, clean but very basic and somewhat dated 3 star hotel. The people are very friendly and helpful and the included breakfast is all cold but very good.

The gym has a great view of apartment blocks and skyline but the equipment is only just functional.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiguelGallagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this review, 20 January 2015
Thanks for sharing your experencia and stay at Wilton Hotel.

The Wilton Hotel has been categorized as 4 stars by the City Government, complying with all local regulations, however each region or country has its own standards. We offer a quiet and well located accommodation.

Our rooms are comfortable and spacious with private bathrooms. You can stay in the Classic and Superior rooms, Junior Suite featuring hall or the Executive Suite with two separate rooms for privacy.

The gym is very bright and is in an unbeatable view of the city, has changing rooms and showers for guests' comfort. You can make use of the Spa and Solarium free during your stay.

The breakfast buffet is wide and varied, including fresh fruits, meats and breads, croissants, different types of cereal, coffee, tea, yogurt and more. It is served from 7-11 pm at the Hotel breakfast room.

We hope you visit us soon and enjoy your visit. Greetings from Wilton Hotel.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Sydney, Australia
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 October 2013

This was a pretty cheap place to stay. The rooms were an ok size, very old air conditioner, and a view of a wall but hey they were clean and comfortable, with an empty fridge handy for storing my own water, etc. The included breakfast was pretty good, buffet, toast, fruit, pastries, cheese, ham, juice, tea, coffee. The staff were all very helpful, if not super fast (no one I encountered in a month in Argentina was fast). The location is great, easy walk to cemetery, restaurants, Bella Artes museum and felt much safer than down town. Shops and restaurants nearby pretty good. I stayed here twice and they kept luggage for me in between stays for no cost.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A2B2_SurryHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this review, 31 October 2014
Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2013

I got a pretty good price ($65/night) at the Wilton, so I can't complain too much. However, I wouldn't call it a 4-star hotel. The rooms were average and seemed a little outdated. The breakfast was decent, and the staff was nice. I would give it about 3.5 stars overall. Great location, however, with plenty of shopping and restaurants nearby. It was also nice that they let me check in early and immediately showed me to my room.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katieragsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this review, 5 November 2014
Dear Guest,

We thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

On behalf of the hotel and myself I want to ask my sincere apologies for the inconvenience caused during your stay. Our team is constantly working to do better every day.

The hotel has been classed as 4 stars by the City Government, in compliance with all local regulations, however each region or country has its own standards. That's why you can find sites online where sales have categorized the hotel as 3 stars Superior.

We are working with our team to improve care and provide quality service to our guests.

We hope you give us the opportunity to offer the attention and quality you deserve at a subsequent visit. We remain at your disposal for any assistance you may need before you visit.

We remain at your disposal for any questions.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 August 2013

less even than a hotel, small spaces to unpack luggage but a large bathroom with good water pressure. I was in july, and it was VERY HOT in the room, and couldn't make it stop. Bad thing they charge for wifi! the TV screen made me feel in the 80's! COME ON, it's 2013! Small elevator, poor amenities in the bathroom, noisy (have to open windows due to the heat), and a regular buffet breakfast. No. No and No. Avoid. Better apartments at the half price in the same neighborhood (which is the only good thing about this 2-stars hotel)

Room Tip: upgrade to street view rooms. Very nice view of one of the most wonderful parts of the city of Bueno...
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mhernan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilton H, Gerente at Wilton Hotel, responded to this review, 21 January 2016
Dear guest, thanks for taking a few minutes to share your thoughts with us. We deeply regret that your stay was not positive. Many guests enjoy staying with us and we take this opportunity to inform you that we have made many improvements over the years. Currently the rooms have 43-inch LED TVs and are regularly maintained. We offer free to all guests in our lobby Wi-Fi, available to any device.

We expect a new chance for you to appreciate these changes. Best regards from Wilton Hotel.
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Travellers are raving about these Buenos Aires hotels

Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 June 2013

Hotel had central location in very safe environment. Definitely, in business area, close to shopping. Staff was eager to help, and very friendly. Rooms were clean, with adequate amenities, no frills. Morning breakfast was good. I would think that families with kids would also be welcomed

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ggold7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this review, 5 November 2014
Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freiburg
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 10 June 2013

I have been here at least 10 times in recent years and I have seen many rooms. Undoubtfully the hotel is very good, the service excellent at the front desk and the rooms. Wifi in the main lobby is free, there are also two free computers. Wifi in the rooms is quite fast, enough to Skype home and rather cheap (about 3€ for 24 hours use, but this is not a day, but 24 hrs online time. It even worked one year later to use up. Breakfast is very good, no luxury, but very decent. The location is also very good to reach everything in town, by walking or taxi.

Room Tip: The higher up the better, in case there is no fire...which would not bee too good.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ribavel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this review, 30 October 2014
Dear Guest,

Thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

It fills us with pride and joy knowing that we make your experience at our hotel was positive.

Greatly appreciate to recommend us to their family and friends so they can also enjoy our all.

We hope to have the opportunity to host it at our hotel and make it feel like home again.

We remain at your disposal for any questions.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2013 via mobile

Internet is not free... Very inconvenient for me , and for what I read for many Other people.. Passwords needed it was ridiculous .
Breakfast was good, rooms clean , people on front desk very nice.
It's a small hotel in the heart of recoleta..
Shopping , restaurant , everything you need with in walking distance..
Be aware!! Watches, wallets , Cellulars .. Dress casual ... Cameras in purses .. When taken pictures be aware..
Unfortunately it's a city.. And cities are known for delinquency .. Buenos aires one of the worst right now... Lots if crime on the streets ! It's a shame.. Such a beautiful city!!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nora m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Wilton P, Gerente at Wilton Hotel, responded to this review, 5 November 2014
Dear Guest,

We thank you for choosing the Wilton Hotel for your stay in Buenos Aires and for sharing your experience with us.

On behalf of the hotel and myself I want to ask my sincere apologies for the inconvenience caused during your stay. Our team is constantly working to do better every day.

The hotel has 24-hour Internet access in the lobby and bar area. We have a Business Center with 2 computers.

We are working with our team to improve care and provide quality service to our guests.

We hope you give us the opportunity to offer the attention and quality you deserve at a subsequent visit. We remain at your disposal for any assistance you may need before you visit.

We remain at your disposal for any questions.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wilton Hotel

Property: Wilton Hotel
Address: Avenida Callao 1162 | Recoleta, Buenos Aires C1023AAR, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #213 of 447 Hotels in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Wilton Hotel 3.5*
Number of rooms: 97
Official Description (provided by the hotel):
The hotel offers a cordial and friendly atmosphere, situated in the most fashionable area of Buenos Aires. All guest rooms are spacious, comfortable and well-appointed. These rooms are equipped with all the modern conveniences that most guests will need, including bathrobe, and special bath amenities. For those guests whose schedule is demanding, the hotel offers 24-hour room service and its business center is open around the clock with High speed Internet access. There is plenty to see and do nearby, only steps away from dining, shopping entertainment venues, and transport hubs. Local attractions, like Florida Street, the Congress Palace and the Colon Opera House Theatre are only a kilometer away. Guests will find a variety of dining options in the area, as well. ... more   less 
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Also Known As:
Wilton Hotel Buenos Aires
Wilton Buenos Aires

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