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“Not a four star hotel”

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El Conquistador Hotel
Ranked #143 of 446 Hotels in Buenos Aires
Sydney, Australia
Level 4 Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Not a four star hotel”
Reviewed 1 May 2014

The staff are polite and helpful but this is a tired hotel in need of refurbishment and the room photos are a real stretch of the imagination. Standard rooms are gloomy and stuffy, thin walls, uncomfortable old beds, the sheets were approaching threadbare and the towels greyish and at the end of the their life. Mould in the bathrooms. Fitness room barely functional.
I was concerned for security in this hotel, there is no in-room safe and one night I arrived back late and the window was inexplicably open. The district is ok, but there are more appealing areas to stay in.
On the upside, there are lots of common areas in the hotel to work in, and the lobby bar coffee was reasonable.

Room Tip: I can only assume a higher room is better
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank jenniferck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milogeraghty, marketing digital at El Conquistador Hotel, responded to this review, 11 May 2014
Thanks a lot for your review.

We are happy to tell you that we are working on our services, and we have done great improvements.

We changed the wi-fi system completely and we are fixing the air conditioning problems. We will be happy to see so you can experience the difference.

We are working on daily basis with our staff to improve all the services and facilites.

We want the best for our clients.

We take this opportunity to invite you to our website, and check our promotions. The best rates available are there.

Sinceresly,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,084 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Coquitlam, Canada
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 April 2014

we only had one night before a cruise, but room was clean and tidy. bed comfortable. Breakfast next day had a great assortment and staff extremely friendly. We were there to sight see not laze around in a room so we found it reached all our expectations for a
reasonable priced room, which was in heart of city.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marguerite j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milogeraghty, marketing digital at El Conquistador Hotel, responded to this review, 11 May 2014
Thank you for your review.

We hope you enjoyed your cruise!

we did great improvements since you were here. We upgraded the breakfast, and we replaced the wi-fi system technology, so all our clients can enjoy a better connection in all the hotel áreas, bedrooms included.

We woudl love to welcome you back in our premises.

We take this opportunity to invite you to our website, where you will find the best rates and offers.

Hope to see you or in your next journey to Buenos Aires.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodstock, Georgia
Level 6 Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 April 2014

The rooms are nice, staff is good (and many speak quite excellent English), so much of Buenos Aires is just steps away, and the gratis buffet breakfast has a nice assortment which the hotel keeps refilling as needed. We had one problem, and one problem only ... they switched over from air conditioning to heat on the 1st of April. Our room was hot. No wonder the nicely air-conditioned lobby has lots of folks hanging around. I wish we would have at least had a fan. Thank goodness we had a balcony with a door that opened.

Stayed April 2014, travelled as a couple
Helpful?
Thank cathsalzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2014

The hotel is in a great area and we found the staff on reception exceptionally helpful.
We had to leave early and they obliged by opening up for breakfast 15 minutes early.
The rooms are bit dated but this matter as the people where 5 star.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nettie998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milogeraghty, Marketing Digital at El Conquistador Hotel, responded to this review, 18 March 2014
Thank you very much for your comments. We are happy to offer a great service to our guests.
We would love to see you back in our hotel.

Kind Regards, and Happy Easter!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, UK
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 January 2014

Good location and reasonable rooms. Lobby area always feels crowded, but lifts come pretty quickly. Reception staff helpful, but busy. Breakfast area is too small and gets very hot on a sunny day. Does the job, but nothing special.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Ombuds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 January 2014

Just returned from this property with 3 teenagers and had a wonderful time. The staff could not do enough to make all accommodations more than pleasurable.
Palomino Island is beautiful whether you want to lay in the sun, enjoy the watersports or take in the great Jet Skis as we did .
The food was very good as we did eat in Chops Steakhouse 2 out of our 4 night stay.
Excellent place for a quick getaway and would definitely return.
Manny Melendez is the Hotel Assistant Manager and anything we needed he was on the money to be over accommodating..

Room Tip: Las Brisas rooms regardless of what floor your on have spectacular ocean views as you see it all...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank BTU104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 December 2013

My wife and I Stayed at this property for 3 days this past November. The hotel is not the newest. The rooms are small and the breakfast setup on the top of floor is mediocre at best. However the redeeming factor when I think back of the stay at the hotel is the LOCATION. Everything a first time visitor to Buenos Aires has to visit is within walking distance, furthermore taxi stands, bus stops and metro stations are also within 5 minutes. Last but not least the pricing of this property makes it an attractive proposition to any well seasoned city traveller.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Benjamin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Conquistador Hotel

Property: El Conquistador Hotel
Address: Calle Suipacha 948, Buenos Aires C1008AAT, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#35 Spa Hotel in Buenos Aires
#38 Best Value Hotel in Buenos Aires
#105 Business Hotel in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — El Conquistador Hotel 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
The four star rated Conquistador Hotel is located on Buenos Aires city downtown, close to 9 de Julio Avenue and Santa Fe Avenue. No matter what your interests are - business, shopping, theatres, restaurants, parks - all of them are surrounding the hotel. The hotel offers 110 comfortable executive rooms and 23 suites (two rooms) decorated with a classic and distinguished European style. We remind you that The Conquistador Hotel is always thinking of your needs in order to satisfy them. ... more   less 
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Also Known As:
El Conquistador Buenos Aires
Hotel El Conquistador

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