We booked here for the last night of our honeymoon because we wanted somewhere a little classier. We ended up coming back to the city a day earlier so we added a night. They confused the two reservations on a number of occasions, tried to check us out a day earlier (by waking us up, twice!), the housekeepers took the extra pillows we requested (the two provided were flat, lumpy seperated foam), suggested a restaurant to go to for excellent dinner (worst meal we had in Argentina), and said they made a reservation for a tango show (they did not and we stood at the door of the show waiting to see if they room). They also gave us a room that was different from that requested and paid for, so when i mentioned this, they promised a free upgrade to a junior suite. They instructed us to go pack and they would call us when the room was ready in 1 hour. We waited 1.5 hours then had to leave for our tango show. When we returned, there was a different guy at the front desk that said he knew nothing of the transaction and that all of the suites were now booked. And the fridge did not work. This was the worst service we experienced in all of Argentina!
- Official Description (provided by the hotel):
- Located on the cusp of Buenos Aires's historic district, five-star NH Buenos Aires City immediately captures your attention with an art deco facade and striking interior that takes you back to a bygone era. ... more less
- Reservation Options:
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- Also Known As:
- Nh Hotel Buenos Aires
- Nh Hotels Buenos Aires
- Nh City Hotel