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“Outdated!” 2 of 5 bubbles
Review of NH Collection Buenos Aires Jousten

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NH Collection Buenos Aires Jousten
Ranked #36 of 450 Hotels in Buenos Aires
Certificate of Excellence
Paris, France
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Outdated!”
2 of 5 bubbles Reviewed 20 March 2013

Ive never stayed in an NH hotel but after this stay I don't plan on doing it again. The hotel is old and out dated. Size wise the rooms are ok but bring your earplugs as the hotel is located on the corner of one of BA's biggest intersections, so no need to ask for a wake up call you can let the car horns and noise from all the traffic do it for you. The internet is free but very slow. For some reason the hotel has covered up most of the power sockets which im assuming is a cost cutting measure, my room only has one inconveniently placed power outlet. Bed is lumpy and not up to standard. The staff seem disinterested with their jobs and the English level is poor. Breakfast could be better but the quality of the room service was surprisingly good. Location is fine if you need to stay downtown.

All in all I can't recommend this place and you would be well advised to look elsewhere.

  • Stayed March 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank superpang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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854 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 February 2013

I was in Buenos Aires for a Business trip and thought the hotel was really well located, all services including, cleaning, dry cleaning, laundry, food, internet, worked really well. Breakfast was great. The only thing to mention is that the hotel is right on top of the metro station and that I could hear the train, but nothing terrible... It is close to Puerto Madero which hás a wide choice of restaurants.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LigiaFernandes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 20 January 2013

I selected this hotel due to its close proximity to puerto madero where there is a lot of walking along the water to be had. Unfortunately, the experience within the hotel itself was nothing to write home about.

While everything was stark on its best day, things became BAD once there was a mosquito infestation in our room. Huge mosquitos that were coming through the vents. Our last two nights, we weren't even able to sleep because they were buzzing in our ears and attacking either myself or my husband so one of us was always screaming and/or smacking.

Upon reporting it to the staff, they assured me they would fumigate but, of course, no such thing ever happened as was evident due to the amazingly large number of mosquitos flying around.

  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank steph_joann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 25 November 2012

This hotel is placed in a very nice old building that has been remodeled. The first problem is at the entrance, there are only stairs - no accessibility for disabled people, also difficult for perople traveling with luggage. I have stayed there 3 times and 2 of them I had to carry my bag up the stairs myself - staff is not very helpful to carry luggage ( and not very friendly overall). Just for that, I wouldn't like to stay there again....

Rooms are of small size, some too small. Make sure you ask for a large room. Hotel has wooden floors without proper insulation, so nights are very noisy. You can hear the elevator and people walking and talking all night long.... Street is very noisy as well, especially on weekends.

What I actually like about this hotel is the food, breakfast is quite good with fresh fruit (not too common in Buenos Aires) and the traditional local pastries are wonderful here. I have ordered room service and it was good as well.

I like the bathrooms, they are new and in good repair, glass door showers, something not easy to find in Buenos Aires.

Location is good, close to Puerto Madero and Florida. There is a wine shop in the corner and a Starbucks nearby.

There are better options in Buenos Aires for the same price range. I don't plan on staying there again, unless I don't have a choice.

Room Tip: Make sure you ask for a large room. If you want peace and quiet, try to ask for a room not facing th...
See more room tips
  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paderborn, Nordrhein-Westfalen, Germany
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 bubbles Reviewed 9 November 2012

The hotel looks really nice from outside - old building, pretty facade, very close to Puerto Madero and Florida street. But that's all - one you step inside, stay for few days and access their services, you discover that it used to be a 4* hotel a long time ago. I found a limited choice for breakfast (didn't have courage to try a second time the salmon salad balls, due to a strange smell :-S), discovered "gifts" from the previous guests (hair clips), spots on the floor in the bathroom that could be cleaned easily if they would insist more than 1 sec. Everyday I had to guess whether I would have the shampoo bottles changed or missing at all :). And on top of that my chances to work from this hotel were reduced to null - the wireless connection was worse than an old dial-up used to be a decades ago (40-50% packet loss and average response time 1.5 seconds). Forget about it if you are on a business trip and intend to work via VPN connection, you can though read your Yahoo/Gmail messages if you are patient enough :).
Air conditioning system had a mind of its own probably and constantly refused to go bellow 22 degrees :(.

Room Tip: I had a X03 room but looks like all of them are noisy.
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  • Stayed November 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Arcadie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 21 October 2012

Highs:
Good bed with good bed linen.
Silent, you don't hear too much noise coming from the corridors, no banging doors.
No carpet.

Lows:
Lower floors very noisy, you can feel the subway passing by.
Shabby area, I didn't feel safe.
Showers don't work properly.
Dirty walls.
When I was there internet was not working at all and they didn't know when they would fix it.

  • Stayed October 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LedCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrollton, Texas
Level Contributor
328 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 12 August 2012

The NH is really in a great spot close to business but also right off Puerto Madero and the pedestrian streets. The rooms are well appointed with very comfy beds and linens. The breakfast is nice as well. The only issue I had was on an extended 3 week stay having to "check out/in" several times because they would not let me accumulate more than 2000 pesos on my credit card. They didn't handle it well basically locking me out of my room w/o warning.

Room Tip: Get one of the end rooms (X03) it is larger, has no upcharge and offers a nice bay window looking ov...
See more room tips
  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Craig F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Buenos Aires Jousten

Property: NH Collection Buenos Aires Jousten
Address: Avda. Corrientes, 280, Buenos Aires C1043AAP, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Buenos Aires
#23 Family Hotel in Buenos Aires
#25 Luxury Hotel in Buenos Aires
#27 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:4 star — NH Collection Buenos Aires Jousten 4*
Number of rooms: 84
Official Description (provided by the hotel):
NH Collection Buenos Aires Jousten is a four-star hotel located centrally in downtown Buenos Aires, just a few steps away from numerous points of interest. ... more   less 
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Also Known As:
Nh Jousten Buenos Aires
Nh Hotels Buenos Aires

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