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“A truly mediocre hotel”

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Loi Suites Recoleta Hotel
Ranked #30 of 442 Hotels in Buenos Aires
Certificate of Excellence
Reviewed 23 December 2011

Excellent location, but that's about it. The front desk staff is uppity as if this hotel were a 5 star in Paris, which it clearly is not. There are too many good hotels in the world to put up with snooty front desk attitude. Despite what you will read next, the most offensive part of the hotel was the staff which was awful.

However for specifics about the property:

We needed a third bed in the room and they brought us a stained mattress that looked like it had water damage, or someone had died and left bodily fluids all over it. I kid you not. We covered with a sheet and some towels and tried not to think about it.

The pool was dirty, it had bugs floating in it.

The breakfast area while pleasant had birds in the atrium and bird droppings all over the chairs.

We paid for this hotel through a travel agent, so I am not sure what we paid per night but i have to believe that there are better options in BA.

We stayed at Loi Suites in Iguazu it was FANTASTIC 5 star, A plus, so I know Loi Suites is capable of a good product.

The Loi Suites Recoleta is a train wreck needs new management. I would stay somewhere else until they sort their problems out.

  • Stayed: December 2011, travelled with family
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2  Thank Redmondtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 December 2011

I liked the hotel but one of the people at the front desk was very rude. The rooms were big and clean and you are right near a shopping mall and the recoleta cemetery. Just a tip if you stay here got to the 12th floor and turn left and there is a window with a great view of the cemetery. the pool was nice but right next to the dining area so whenever you went swimming you had to be very quiet or else you attracted stares. Also as an american on the off season i didnt feel as welcome among other guests. I do have to say though great area just a walk away from some western resteraunts like mc donalds and tgi fridays. also a walk away for alot of parillas

  • Stayed: November 2011, travelled with family
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2  Thank Rmv123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2011

Best thing about this property: location! It is located on the elegant neighborhood of Recoleta, very close to nice restaurants and right in front of the Recoleta Mall, and Recoleta Cemetery (a local landmark). The rooms are very comfortable and modern. Breakfast, which is included in the daily rate is delicious!

  • Stayed: October 2011, travelled on business
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1  Thank AmandaAbreu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

This hotel is really great!
It is in a good location, close to the famous Recoleta cemetery. Shops and restaurants also in walking distance.
The lobby area is pleasant, reception efficient, the bar may be less efficient.
Rooms are spacious, like the name suggests: suites. Sometimes there is some noise of other guests.
The breakfast area is unique: complete with swimming pool and sparrows.
Regretfully, internet is not free.

  • Stayed: October 2011, travelled on business
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1  Thank Akulon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

We recently stayed at Loi Suites Recoleta. The location is fine, the hotel is definitely not worth the money. The room is small, the bathroom was fine except there is a sewer hole in the bathroom. Every time you run the water, you can hear it go through the sewer and the sewer smell comes up back into your bathroom. Gross! Also, the hotel staff isn't friendly at all. Sorry, but for what you pay they could at least put a smile on their face! I would stay in Palermo, they have nice boutique hotels and it's a nice location of the city.

  • Stayed: October 2011, travelled with friends
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Thank TravelLady_USA_GO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

I recently (week of Oct 10th) book a stay at this hotel based on previous reviews on this hotel. The location, service, accomodations are almost perfect, except by two things. It does not offer early check in, thus eventhough I arrived at 11 am, had to wait until 3pm to be able to get into my room. However, the spa area was ofered where I was able to take an actual shower that was nice after the long overnight flight. The second negative aspect (and the one that killed for me) was the bathroom inside the room. Litteraly I had to climb a stepper to be able to "dive" into the wirlpool/shower, this created a very unsafe condition specially after the shower (floor gets wet). Because of this, I am afraid, I will not go back and would not recommend it either. It is a pitty because everything else is just right.

  • Stayed: October 2011, travelled on business
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1  Thank CNavarro25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2011

We've stayed here twice, so chose to come back. It's a modern hotel, with smart rooms, and rather splendid and huge atrium used for meals and the swimming pool, and a location just round the corner from the Recoleta cemetary. The staff are friendly and efficient, speak English if you need them to, and it functions efficiently without feeling impersonal.

  • Stayed: April 2011, travelled as a couple
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1  Thank Klinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Loi Suites Recoleta Hotel

Address: Vicente Lopez 1955 | Ciudad de Buenos Aires, Buenos Aires 1128ACC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Buenos Aires
#21 Luxury Hotel in Buenos Aires
#45 Romantic Hotel in Buenos Aires
#58 Business Hotel in Buenos Aires
Price Range: £98 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loi Suites Recoleta Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Located in the heart of the exquisite neighbourhood of Recoleta, at walking distance from the historical Recoleta Cemetery, the hotel shares the area with art galleries, restaurants, bars and beautiful parks. In the hotel, the Winter Garden extends to 400m2 including the swimming pool. Ideal ambiance for relaxing with natural light and vegetation during your stay. ... more   less 
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Also Known As:
Loi Suites Recoleta Hotel Buenos Aires
Loi Hotel Buenos Aires
Loi Hotel Recoleta

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