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“Did the job” 4 of 5 bubbles
Review of Park Royal Buenos Aires

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Park Royal Buenos Aires
Ranked #156 of 450 Hotels in Buenos Aires
Leeds, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Did the job”
4 of 5 bubbles Reviewed 25 April 2014 via mobile

We booked an executive room here after looking at various options and deciding that this seemed like very reasonably priced accommodation close to the centre of Buenos Aires.

It's a quiet part of town and within walking distance to many of the central attractions.

The rooms were clean, though a little basic. The place is simple.
Our room was of a very good size and very light and airy. It was great for returning and putting our feet up in. Would benefit from just making the rooms a little cosier. The place had great potential.

The buffet breakfast was ok. Your typical Argentinian hotel breakfast with a reasonable choice.

Stayed April 2014, travelled with friends
Helpful?
Thank Anonom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 28 April 2014
Dear Guest
Thank you very much for your comments on Tripadvisor
We look forward to your presence again in the near future
Best Regards

Eduardo Ferrero / Sales Manager
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

405 reviews from our community

Traveller rating
    131
    175
    55
    21
    23
See reviews for
143
129
26
44
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

I stayed here solo for 3 nights before departing on a G Adventures tour. It was my first time in Buenos Aires and the staff was VERY friendly and helpful in giving me advice on things to see and do around town. Special thanks to Coni at the front desk. She was great! The rooms were also very comfortable and I had everything I needed. The hotel itself is located in a great location and I was able to walk to some of the city's main attractions. When I return to Buenos Aries I will definitely consider staying here again.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 26 March 2014
Dear Jason S

Thank you for taking the time to write a review on TripAdvisor, your detailed comments encourage us to improve the quality of our services.

We are very grateful to read your appreciations regarding our Front Desk advices.

We look forward to welcoming you back to the Plaza San Martin Suites should your next journey bring you back to Buenos Aires.

Sincerely,

Eduardo Ferrero - Gerente Comercial
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, Mississippi
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 29 December 2013

My review is probably skewed since I was staying at a different hotel in a different part of the city but switched here to meet my tour group (ie, this was not my choice) but the rooms in this hotel left a lot to be desired. We stayed here both at the beginning and end of the tour and our rooms were always weird. Finding working outlets was tough (and working lamps, hair dryers, etc). The beds were pretty uncomfortable. On the positive side, the hotel is centrally located and you can walk to many of the local sights. For a night or two, not a problem but if you're staying Buenos Aires longer it's worth doing some shopping around.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 2 January 2014
Dear Guest,

We appreciate your comments, thank you for sharing them on TripAdvisor.

Sincerely,

Eduardo Ferrero / Sales Manger
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 December 2013 via mobile

Obviously this is not a five-start hotel but it had anything that I needed.

The location is close to many of the central attractions in the city (Florida St, Plaza de Mayo or Recoleto Cemetery and Cultural Center).

The staff are very competent and helpful. The rooms are large and clean. They include a kitchenette. The internet speed is good. The breakfast is complete, including scrabbled eggs, yogurts and fruit salad.

Most importantly the prices are reasonable.

Stayed December 2013, travelled with friends
Helpful?
1 Thank ArashBateni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 23 December 2013
Dear ArashBateni ,

Thank you so much for posting a review on TripAdvisor, for highlighting our location and the friendliness of our Staff. Your kind comments are very encouraging for us, to continue providing a great service.

We look forward to welcoming you back to the Plaza San Martin Suites should your next journey bring you back to Buenos Aires.

Sincerely,

Eduardo Ferrero - Gerente Comercial
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heswall, United Kingdom
Level Contributor
218 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed 23 November 2013 via mobile

We stayed here as part of our g adventures tour and it was very nice complete with a working kitchen and plenty of space! The staff were also very helpful providing maps and directions and booking trips last minute.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 26 November 2013
Dear Mr Lee G
Thank you for taking the time to write a review on TripAdvisor, your detailed comments encourage us to improve the quality of our services.

We are very grateful to read your appreciations regarding our Front Desk advices.

We look forward to welcoming you back to the Plaza San Martin Suites should your next journey bring you back to Buenos Aires.

Sincerely,

Eduardo Ferrero - Gerente Comercial
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 November 2013

I stayed here on two separate occasions (in total 7 nights) in October and would definitely go back. I had booked extra nights either side of a G Adventures tour which started and ended at the Plaza San Martin. I really enjoyed my stay.
The best part about the place is the staff. They are friendly, speak very good English and will gracefully entertain the westerner's pigeon Spanish. They are completely professional, yet personable and provide impeccable service.
The location is central and a good base for wandering the city. Within a two-minute walk you have an internet cafe, correo, ATMs and lots of restaurants. Buses and the subte are also very close.
The rooms are very spacious. You certainly won't be tripping over your suitcase on the way around the bed. The decor is a little dated but it had a certain charm to it. In all a top place!

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank babblingbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 26 November 2013
Dear babblingbeck ,

Thank you for your kind comments. We are pleased to read that you enjoyed the hotel facilities and services. We are grateful that you have highlighted our location and the sights around us, and the comfort of our apartments.

We look forward to welcoming you back to the Plaza San Martin Suites should your next journey bring you back to Buenos Aires.

Sincerely,

Eduardo Ferrero / Gerente Comercial
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 August 2013

We stayed here as part of our g adventures tour and it was very nice complete with a working kitchen and plenty of space! The staff were also very helpful providing maps and directions and were very kind to pick up our laundry from the local launderette!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HariNavasothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaPSMS, Director Comercial at Park Royal Buenos Aires, responded to this review, 29 August 2013
Dear Guest,

We appreciate your comments, thank you for sharing them on TripAdvisor.

We look forward to welcoming you back to the Plaza San Martin Suites should your next journey bring you back to Buenos Aires.

Sincerely,

Eduardo Ferrero / Sales Manger
Plaza San Martín Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Royal Buenos Aires

Property: Park Royal Buenos Aires
Address: Suipacha 1092, Buenos Aires 1008AAV, Argentina (Formerly Plaza San Martin Suites)
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #156 of 450 Hotels in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:3 star — Park Royal Buenos Aires 3*
Number of rooms: 56
Official Description (provided by the hotel):
This hotel offers a strategic location for both business and pleasure trips, being minutes away from the art district and the most important gastronomic area. Suites with 1, 2 or 3 bedrooms with elegant decor and modern furniture, offer the best option for family journeys and long stays. WiFi connection is included in the rate, as Continental Breakfast daily. ... more   less 
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Also Known As:
Plaza San Martin Hotel Buenos Aires

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