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“Very noisy stay”

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Hotel Aeroparque Inn & Suites
Ranked #271 of 451 Hotels in Buenos Aires
Sydney, Australia
Level Contributor
102 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Very noisy stay”
2 of 5 bubbles Reviewed 10 March 2014

We had a ten hour stopover so were looking for a hotel close to the airport to maximise sleep time. We arrived late into the evening - reception was quick and very pleasant. We then had a much needed drink and snack in the café near the foyer - a good range to choose from and it stayed open until midnight. Room was clean and comfortable, not all that roomy but suited to a short stay. But the noise in the room from the lift (elevator!) mechanism did not make for a good night's sleep. Even though we were a few rooms away from the lift every time it went up and down, we suffered from the whirr of the motor. On arrival at the airport (AEP) there was complimentary taxi from the Tienda Leon transfer desk but we had to pay 45ARS for the short trip back to the airport.

Room Tip: Well away from the elevator shaft!
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank burdekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 8 April 2014
Dear Guest,

Many thanks for taking the time to share in this space your experience in Hotel Aeroparque Inn & Suites. Your opinion is very important to us.
We work every day in order to improve our service and offer solutions to our guests during their stay broke the elevator on the left side that has already been repaired.

We are pleased to learn that it has received excellent care and has been able to enjoy our bar.

We hope to be able to receive them soon in our Hotel.

Cordial greetings,

HOTEL AEROPARQUE INN & SUITES
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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373 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
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English first
Copacabana, Bolivia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 March 2014 via mobile

I had a 12-hour layover in BA, arriving late at night after a long overseas flight and just needed somewhere close to the airport to get a few hours sleep. The hotel is a bit dated, but had everything required for a short stay. The staff at reception were very efficient and helpful - arranged a wake-up call and pre-ordered a taxi for me.

Stayed February 2014, travelled solo
Helpful?
Thank maggie_os_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 8 April 2014
Dear Maggie,

Thank you for sharing your experience at Hotel Aeroparque Inn & Suites.
We are very happy to know that you found what you needed, we are working to improve our services every day.

Best regards,

HOTEL AEROPARQUE INN & SUITES
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 6 February 2014

We chose this hotel as we arrived in the evening at BA and had a flight early the next morning. The rooms were in need of updating but for one night, you probably can live with that. What you can't live with is the noise. Our room on the ground floor had a locked door that adjoined the next room. Feeling jet lagged and in need of sleep we went to bed around 10 pm just as the noise started. In the next room a family was staying with a child and baby. The child kept being very loud screaming, the baby was crying and the TV on loud. I looked at the door between the rooms and there was light coming from the next room - a big gap at the bottom. Finally, at midnight I went to the front desk and let them know. They called the room and things did get quieter. I don't blame the family, I blame the hotel for providing rooms that are in no way sound proof. The staff were very nice which helped a bit but not enough to recommend this hotel. I realised afterwards that the domestic airport is so close to the city that it would have been easy to stay somewhere else and had a better room for less cost. It was expensive for what you received and located in a no man's land.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1roamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 18 June 2014
Dear guest,

We regret very much that you has passed through the discomfort that tells us in his post.

We hope to be able to receive you on another occasion, so we can change your impression of our services.

Cordial greetings,

HOTEL AEROPARQUE INN & SUITES
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Travellers are raving about these Buenos Aires hotels

Rio de Janeiro, RJ
Level Contributor
71 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 24 December 2013

I stayed there for just 1 night! The room is quite good and comfortable for who will stay for just one or two nights in Buenos Aires.
The hotel is clean and near Aeroparque. But not good for who wants to explore the city.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eduardo602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 28 January 2014
Dear Guest,

We are pleased to know that your stay has been satisfactory.

We welcome your comments on the location because they help us to continue to improve our service. We hope to welcome you again on your next visit.

Cordial greetings,

HOTEL AEROPARQUE INN & SUITES
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jundiai, SP
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 18 November 2013 via mobile

If you are in a business trip that requires you to stay in town for only one night, I recommend this hotel. It's located very close o the aeroparque airport, and also very close to Puerto Madero that is the region where good restaurants and bars are located (you still need a cab). It offers a free breakfast (average quality) and a shuttle to the airport.

Rooms are ok, although the place is very quite and safe.

The major problem is the distance, because it's not close enough to walk from/to the airport, but close enough for making taxi drives to refuse taking you.

Stayed November 2013, travelled on business
Helpful?
Thank Felipe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 28 January 2014
Dear Gust,

Thank you for sharing your experience with us with the Trip Advisor community.

We are glad to know that you found the service and atmosphere you needed.

We hope you will chose us for your next visit to Buenos Aires.

Best regards,

HOTEL AEROPARQUE INN & SUITES
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

My family with two young children (2, 4) stayed here two different nights due to flights leaving/departing from AEP and EZE. Our rooms were clean and we had plenty of space to repack and even had room service. During our first stay, we ordered pizza and pasta for room service and were impressed by the quality. Our second stay, we opted to dine in the restaurant and were surprised to find the food only palatable. It turns out there were different chefs in the kitchen - so luck of the draw. Staff was very helpful, even helping us with our many suitcases and car seats. We spent some time walking in the area, even to the edge of the river in the grass area behind the hotel - rather industrial, but safe.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RowenaLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 22 October 2013
Dear Guest,

We welcome your comments about your stay in Hotel Aeroparque Inn & Suites.
We focus our efforts to provide the best service to our guests. We will take into account the comments about the food and we will review the case.
These reviews help us to improve our service and the length of stay of people who, like you, choose us.
We expect to have it would soon return to our Hotel.
Warm greetings,

HOTEL AEROPARQUE INN & SUITES
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rio de janeiro
Level Contributor
362 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
2 of 5 bubbles Reviewed 5 August 2013

You should only stay there if you need to stay really close to the airport. The location is bad. When I checked out it was about 4 in the morning (sunday) and there were like 6 or 7 drunk teenagers just outside the hotel. But in fact it is close to the airport, so you can get there in about 5 minutes by car. The room is small and has a so so bed, so you can sleep a litte bit. But the air conditioner makes a terrible noise. The hotel building is not as it shows in the website. It is not that beautiful. I can´t say a word about the breakfast because I went out ealier in the morning, so I didn´t have it. The staff was not polite or kind at all. And na importante issue: you only have free transfer from the airport TO the hotel, but to go again to the airport, they DON´T offer a free transfer. In the site it is not clear. To go to the hotel without paying you just have to go to the conter of Manuel Tienda Leon and tell them you have booked a room at the Aeroparque Inn. They take you there for free.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sicarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Paula A, Revenue Manager at Hotel Aeroparque Inn & Suites, responded to this review, 24 October 2013
Dear Guest,

Thank you for sharing your opinion on our Hotel in this space.
The land on which is located the Hotel Aeroparque Inn & Suites is under the custody of National Gendarmerie, which makes it one of the safest places in the city.
We regret very much that has passed through this uncomfortable situation, which is unusual.

Regarding to your comment of the breakfast, please, let us know the date of your stayso we can check the reason why you did not have our rush coffee provided for those who do check out in the morning. We apologize for this error.

Again, thank you for taking the time to comment on your experience. We appreciate the criticism because we can detect errors and to improve our service

Best regards,

HOTEL AEROPARQUE INN & SUITES
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Aeroparque Inn & Suites

Property: Hotel Aeroparque Inn & Suites
Address: Avenida Rafael Obligado 1221 | Costa Salguero, Buenos Aires C1426COA, Argentina (Formerly Microtel Inn & Suites Aeroparque Buenos Aires)
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #271 of 451 Hotels in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Aeroparque Inn & Suites 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hotel Aeroparque Buenos Aires
Hotel Aeroparque Inn And Suite
Microtel Buenos Aires
Buenos Aires Microtel

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