We thought the hotel was nice and the rooms were relaxing, comfortable and clean. The location In el centro had it's advantages because we could walk to the Pink House, San Telmo, Puerto Madero and even Recoleto. The only disadvantage is that because it is the business district is is not as relaxing as some others may be.
The service of the staff varied. The young men who met you and brought your bags in were very helpful with anything we needed. The ladies that worked the desk in the day time where helpful if you were willing to wait. The young man that worked the desk in the evening would not help with anything. He knew nothing about customer service and it did not occur to him to be helpful. I see other people have complained about the staff. I have to only rate the staff as average because of him.
The breakfast was pretty bad but the people working there tried hard.
- Official Description (provided by the hotel):
- Amerian Hotel Buenos Aires, 4 star superior category, its located in the heart of Buenos Aires city, only 200 meters from Florida Street and 400 meters from Puerto Madero dock area. Within walking distance to San Martin Square, the Colon Theater, Recoleta area, excellent restaurants and show rooms, it offers its guests the best atmosphere to do their business or leisure activities. Amerian Buenos Aires Park Hotel has 150 rooms, salons for events and conventions and offers all the services and comfort oriented to satisfy guests in their business or leisure trips. ... more less
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