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“Good location, lovely pool”
Review of Etoile Hotel

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Etoile Hotel
Ranked #149 of 444 Hotels in Buenos Aires
Reviewed 24 February 2014

This hotel is located in a nice area, close to the cemetary, with restuarants and shops close by. It is however inconvenient if you want to use the metro. The room was nice, with a view of the cemetary and surrounding area. The rooftop pool was lovely with some great views and a nice place to watch the sunset and a helpful bartender who offered some tips on places to eat and hang out. Breakfast was good and plentiful.Unfortunately the wifi didn't work very well in our room, which was a bit annoying, as well as our room not being ready at check in time. Also the staff are not as attentive as they could be (checking you in/out and at the same time dealing with other people thereby interrupting the process!).

  • Stayed: February 2014, travelled as a couple
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Thank Worldtraveller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this reviewResponded 2 March 2014
Google Translation

Estimado cliente,

Antes que nada gracias por tomarse su tiempo para plasmar su opinión en esta red social.

Lamentamos profundamente lo que le ha sucedido en el proceso de Check-in y Check-out como así también el uso gratuito de WIFI en la habitación. Le comentamos que el inconveniente de WIFI se debió a problemas con el proveedor de internet en nuestro hotel. Ya pudimos solucionarlo. Con respecto a la atención lo comentaremos con los diferentes Departamentos sobre los aspectos posibles a mejorar que tanto le han desagradado y continuaremos fortaleciendo los puntos positivos que nos relata, que nos caracterizan y que también hace feliz a tantos cientos de clientes.

Dicho esto, le enviamos un cordial saludo,
Atentamente,
Etoile Hotel

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Reviewed 24 February 2014

This hotel was what made my trip such a wonderful time. It was amazingly well located, not only in the sense of closeness to some landmarks, but also the fact that it was surrounded by restaurants and bars made it so that the walk home never felt sketchy or unsafe. I would stay here again a thousand times, and if I'm ever back in BsAs the staff at Etoile can definitely expect to see me again.

  • Stayed: February 2014, travelled with friends
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Thank NAgredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this reviewResponded 2 March 2014
Google Translation

Estimado Cliente,

Queremos agradecerle por su preferencia en seleccionar nuestro hotel para sus vacaciones, así como también por tomarse el tiempo necesario para hacernos llegar sus comentarios sobre su reciente experiencia.

Es para nosotros un verdadero placer el escuchar que ha disfrutado plenamente de sus vacaciones con nosotros. Trabajamos día a día para brindar excelencia en nuestros servicios.

Esperamos tener la oportunidad de darle la Bienvenida nuevamente a esta su segunda casa.

Saludos cordiales.
Etoile Hotel

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Reviewed 22 February 2014

The Etoile is an affordable hotel on an excellent location in Recoleta. From the streetside room, you have a magnificent view over the city. On walking distance you will find bars, restaurants and a mall. With the very low taxi rates of Buenos Aires, it is the perfect place to explore the town.

  • Stayed: January 2014, travelled solo
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Thank Texygroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this reviewResponded 24 February 2014
Google Translation

Estimado cliente:

Gracias por su comentario y su aporte en TripAvisor.
Agradecemos el que nos haya escogido para disfrutar de sus vacaciones. Ciertamente sus comentarios son una parte muy importante que nos ayuda a seguir creciendo y mejorando la calidad de nuestros servicios.

Saludos cordiales.

Etoile Hotel

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Reviewed 10 February 2014

We chose this hotel because it is situated in the heart of Recoleta directly opposite the cemetery. Surrounded by excellent restaurants, cafés and bars. Our room was a suite so very spacious. Certainly could do with updating but we had no complaints at all. Lovely swimming pool on the top floor with great views of the city. Great value.

Stayed: February 2014, travelled as a couple
Thank barrett65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this reviewResponded 11 February 2014
Google Translation

Muchas gracias por tu comentario. Nos ayuda a crecer y mejorar nuestro servicio y le sirve a otros viajeros como referencia.

Nos alegra saber que tu estadía en Buenos Aires fue favorable y que han disfrutado de nuestros servicios.

Saludos cordiales
Etoile Hotel

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Reviewed 7 February 2014

We stayed in room 512 - a big room with balcony facing the backyard. Centrally located in a good neighborhood. There was a fair wifi-connection. The only glasses in the room were two drinking glasses in the minibar. One of the glasses with swath. They were washed after using the bathroom and put back in the minibar - also the one with swath. Breakfast buffet with what to expect.
The bathroom was a sad experience. Old dirty spa bathtub - without functioning spa function. The door scraped on the frame and made a noise when closing / opening. The joints between the tiles needed a thorough cleaning. The exhaust was extremely noisy, but did not work as intended.

  • Stayed: January 2014, travelled as a couple
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Thank asjdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this reviewResponded 24 February 2014
Google Translation

Estimado cliente,

Antes que nada gracias por tomarse su tiempo para plasmar su opinión en esta red social.

Lamentamos profundamente todo lo que le ha desagradado de nuestro hotel. Trabajamos en un gran equipo y es una decepción cuando clientes como usted se sienten decepcionados por nuestra calidad y servicios. Comentaremos con los diferentes Departamentos sobre los aspectos posibles a mejorar que tanto le han desagradado y continuaremos fortaleciendo los puntos positivos que nos caracterizan y que también hace feliz a tantos cientos de clientes.

Dicho esto, le enviamos un cordial saludo,
Atentamente,

Etoile Hotel

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Reviewed 30 January 2014

gret location across from the Recoleta Cemetery with many traveler services within walking distance...ATM, water, restaurants, shopping, outdoor cafe. On Sunday there is a fair in the park! Staff congenial and helpful. Rooms clean and comfortable.

  • Stayed: January 2014, travelled solo
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Review collected in partnership with Easytobook.com
Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this reviewResponded 31 January 2014
Google Translation

Muchas gracias Lynn por tu comentario. Ayuda a otros viajeros a evaluar nuestro servicios.

Nos alegra mucho que tu estadía en nuestro hotel sea de tu agrado.
¿Pudiste disfrutar de nuestro spa y piscina en el último piso con vista a la Ciudad?

Saludos cordiales; nos agrada tenerte de huésped.
Etoile Hotel

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Reviewed 29 January 2014

The 3 generations of my family and I checked in here for 3 nights following long flights from various parts of the world. It was important for us to have a central location and a number of rooms booked on the same floor which we got. There isn't much 'special' about the hotel except for the nice rooftop swimming pool. The breakfast was average, however Buenos Aireans don't seem to have much emphasis for breakfast time as we discovered over time. A good hotel without much character.

Stayed: December 2013, travelled with family
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Etoile Hotel

Address: Calle Pte Roberto Ortiz 1835 | Recoleta, Buenos Aires C1113ABA, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Spa Hotel in Buenos Aires
Price Range: £65 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Etoile Hotel 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
All-Suite Hotel located in the residential district of Recoleta. ... more   less 
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Also Known As:
Etoile Hotel Buenos Aires
Etoile Buenos Aires

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