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Reviewed 10 April 2014

I stayed at the Carsson Hotel between April 4 and April 9, 2014. The hotel is conveniently located, however it is rated as four stars - this hotel has two stars too many. This is why:
* The hotel is in visible state of disrepair - window frames are rusty, some rooms show mould, doors don't close well, equipment does not work well.
* Guests have to ask for A/C to be "enabled" by the front desk; in my case, it was damaged and the filter was filthy.
* There are no safe deposit boxes in the rooms.
* There is no pool, gym or spa.
* Furniture shows significant wear and tear.
* There is no bellman.
* Staff is not very client-oriented - not for a four-star hotel.

Room Tip: Ensure the room has a view. Many just face a wall. Also check for room size as many as very small.
  • Stayed: April 2014, travelled with friends
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Thank Al O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

This hotel has a very good location, few blocks from the galeria Pacifico. The rooms and the bathrooms are confortable and clean. the staff are very helpful. The breakfast is excelent with fruits , yorgurt, croissants , cheese, ham and cookies. trere are a lot restaurants very close the hotel. Porto Madero and San Telmo are near the hotel. If you Book on line is cheaper.
It is a good hotel to stay in downtown.

  • Stayed: February 2014, travelled with family
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Thank Cristalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carsson Hotel C, Departamento de Marketing at Carsson Hotel, responded to this reviewResponded 8 May 2014
Google Translation

Estimada Cristalli,
Ante todo agradecemos que nos haya elegido para su estadía en Buenos Aires y que se haya tomado el tiempo de compartir su experiencia.
Nos complace saber que cumplimos con sus expectativas y esperamos contar con vuestra visita nuevamente.
Cordialmente,
Carsson Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

This hotel has a very good location, few blocks from the main touristic places in Buenos Aires. 5 blocks from teatro Colón and 7 from Plaza de Mayo. Also next to Florida Street where you can find restaurants and many stores.
I used the gym but is very small and you have to pay USS 10 to use it, not worthy, unless you are desperate to work out.
The rooms are ok, beds very comfortable.
Front desk guys very helpful.
If is your first time in Bs As and you want to visit the main attractions and you are not looking for nothing fancy, this is for sure a good option!

  • Stayed: March 2014, travelled solo
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Thank Fedeuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarssonH, Departamento de Marketing at Carsson Hotel, responded to this reviewResponded 22 May 2014
Google Translation

Estimado Fedeuy,
Ante todo agradecemos que nos haya elegido para su estadía en Buenos Aires y que se haya tomado el tiempo de compartir su experiencia.
Tomaremos en cuenta todo lo que nos ha comentado para mejorarlo.
Esperamos contar con su visita nuevamente.
Cordialmente
Carsson Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2013 via mobile

Air conditioner cooled down nothing. Room was very small. Windows had on outside blind covering them, making the room feel more claustrophobic. Said there was a gym, however the room was so small and it cost $20 (US). Grandeur of the lobby does not accurately represent the upper floors of the hotel

Stayed: December 2013, travelled with friends
Thank snazzymcfee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Close to everything! Buquebus, downtown, and restaurants on the restored waterfront. Good service and clean. If you book on-line it's cheaper. the lobby is four stars but the rooms are three. Breakfast is great with fruit, coffee, and toast.

Room Tip: Our room faced an interior court yard.....very quiet.
  • Stayed: November 2013, travelled as a couple
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Thank spicewjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carsson Hotel C, Departamento de Marketing at Carsson Hotel, responded to this reviewResponded 19 December 2013
Google Translation

Estimado Huésped,
Ante todo agradecemos que nos haya elegido para su estadía en Buenos Aires y que se haya tomado el tiempo para comentar la misma.
Agradecemos la descripción de su experiencia en el Carsson Hotel, nos complace saber que cumplimos con sus expectativas.
Esperamos contar con su visita nuevamente.
Cordialmente,
Carsson Hotel.

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