We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Friendly staff, good location.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Pestana Buenos Aires Hotel
Ranked #72 of 451 Hotels in Buenos Aires
Certificate of Excellence
Mexico
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Friendly staff, good location.”
4 of 5 bubbles Reviewed 19 June 2013

PROS. Excellent location. If you like to walk, near by this hotel you'll find many historic and touristic places to see, and restaurants and shopping places to try. The place is clean, the staff --all of them-- are nice and helpful. The breakfast buffet has many selections to choose from. The rooms are quiet and can hardly hear the noise from the busy 9 de Julio street or from other rooms. The hotel has free WiFi in every floor and the lobby. Each room has a safe deposit box to leave your valuables.

CONS. I believe the hotel is on the expensive side for what you get. Our room was very basic, and house keeping staff are nice but slow, we had to ask them almost every day to leave new soap bars (they are very small), complementary coffee and cream, and once for toilet paper. The restaurant is good for breakfast only. We tried it once for dinner but they don't have a large selection of dishes, and the prices are a little bit expensive. I would recommend eating somewhere else, unless you have no choice.

CAVEAT. The prices that you get from the internet DO NOT include the Value Added Tax (VAT), which for Argentina is 21%.

I recommend this hotel for its location, cleanliness, and superb staff; just be aware of the prices.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XFisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel H, Gerente at Pestana Buenos Aires Hotel, responded to this review, 25 June 2013
Dear Guest,
Firstly, we would like to take this opportunity to thank you for choosing the Pestana Buenos Aires Hotel as your destination, and for taking the time to share a detailed review of your recent stay with us. We are glad to know that you were satisfied about our location, our breakfast, our guests rooms and about our staff service.
Your information regarding our housekeeping and Restaurant Dinner service were worthy of our utmost attention, and the necessary improvement measures will be taken in order to prevent similar situations from happening in the future.
We look forward to welcoming you back at the Pestana Buenos Aires Hotel in the near future. Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,032 reviews from our community

Traveller rating
    403
    485
    120
    14
    10
See reviews for
195
458
46
181
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Asuncion, Paraguay
2 reviews
5 of 5 bubbles Reviewed 17 June 2013

I had 4 days in this hotel during a course. The hotel is perfect located in the downtown of the beautifull Buenos Aires. The room was clean, well decorated and spacious. Breakfast buffet was delicious. Internet was almost good. Staff were always friendly. Meetings room had all the tecnologies we were needded. My days at Pestana Hotel were really pleasures.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flavia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel H, Gerente at Pestana Buenos Aires Hotel, responded to this review, 27 June 2013
Dear Mrs. Flavia,
We would like to thank you for staying with us at the Pestana Buenos Aires Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to know that you enjoyed our location, our guest room facilities, our breakfast and mostly our staff friendliness. It is a great pleasure also to hear that our meetings services matched your expectations. We do hope to have the opportunity in the near future to welcome you back at our hotel, as we look forward to being of service. Thank you again for having shared your experience with us. Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 21 May 2013

We had 3 days at this Hotel before our South American Cruise began out of Buenos Aires Port. The room was spacious and clean with lots of room for our bags!! Breakfast buffet was good with variety that should have pleased anyone. We had drinks in the lobby bar area where the service was always good. Staff were friendly and nothing too much trouble. The location was within walking distance of most shops.
The LA BOCA district is a must for lunch and people watching (would not go at night). Also you must do a Tango Show (We did Carlos Gardel which was very good).
Would we stay here again....if we ever go back to B Aires...YES!

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RondaAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel H, Gerente at Pestana Buenos Aires Hotel, responded to this review, 21 May 2013
Dear Mrs. Ronda,
We would like to thank you for staying with us at the Pestana Buenos Aires Hotel, and for taking the time to send us your valuable comments, it´s always gratifying to receive positive feedback.
We are glad to know that you enjoyed our room facilities, our food and beverage service, our staff friendliness and our location. We´re delighted to know that if you ever come back to Buenos Aires you would choose us again! We look forward to welcoming you back in the future. Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 10 May 2013

This hotel is just average. The room decor and bathroom had moisture blisters all over the place, there were spiderwebs/dust bunnies all over the ceiling. The bathroom tiles were full of mildew and the shower leaked water all over the bathroom floor. The air conditioning made so much noise that being in the room was like being on a flight.

Breakfast was average. Products quality was again, average. (fruit juices were this chemical coctail and on top of that it was cut with water!!!) Bread was not fresh, and muffins were sooo fatty (typical of cheap pre packaged products)

The problem with this hotel is that it caters to a captive business market, therefore, they will make the same amount of money if they upgrade the hotel or not, because people will simply keep coming.

This is why I say, if your employer is paying for it, then ok. But if you're using your own money to pay for this hotel, DO NOT use it. There are FAR better options in Buenos Aires. You simply will not feel special at this hotel.

On the good side, the view in our "upgraded" room was beautiful and I made some great pictures of Av. 9 de Julio, but that does NOT make up for the terrible quality of the room. Also on the good side (if you wish) was that the iron burnt two jeans that I sent to the Laundry, but the hotel Manager Milena Tang, was incredibly responsive by accepting the problem and refunding the money for each jean, as per their policy (up to 10 times the laundry processing fee for each piece). This was very good from them.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rocstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel H, Gerente at Pestana Buenos Aires Hotel, responded to this review, 14 May 2013
Dear Guest,
Thank you for choosing the Pestana Buenos Aires Hotel, and for your feedback regarding your stay. We are sorry to hear that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken. We hope you will be able to give us a second chance and we are looking forward to welcoming you back in order to show you our improvements and that we really cared about our guests experiences.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
133 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 17 March 2013

I booked a deluxe room, breakfast and internet included. The hotel is well located in the centre of the city within walking distance to shopping and restaurants. The room was big clean and moderatly furnished. Staff were very friendly. It is good value for the money. I would stay here again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VanGaroto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel H, Gerente at Pestana Buenos Aires Hotel, responded to this review, 25 March 2013
Dear Guest,
Thank you very much for choosing Pestana Buenos Aires at your recent visit to our Country, and for taking your time to share your experience at our Hotel with other travelers. We´re glad to know that you enjoyed our location, room facilities and our staff friendliness, and even gladder to know that you would choose us again! We look forward to welcoming you back in the future. Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 February 2013

This was a good hotel located towards the west end on Avenida 9 de Julio. Easy walking to shopping, Recoleta, and Plaza de Mayo. Rooms were spacious and well appointed. Breakfast was extensive and satisfied all tastes.

Room Tip: Ask for. Room at the front looking on to the Avenida 9 de Julio.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tnbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel H, Gerente at Pestana Buenos Aires Hotel, responded to this review, 21 February 2013
Dear Guest,
Thank you for choosing Pestana Buenos Aires for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our location, room facilities and breakfast. Thank you again for your preference, and we look forward to welcoming you back to the Pestana Buenos Aires Hotel in the near future. Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

Nothing to complain: you pay, you get it! Not a budget stay, but great location (view to the obelisk), great staff, clean and quite. Tried to use the bathtub, but gave up when fill it up with hot water and black spots started coming out from the hydro-massage. Argh! Called the manager and showed the disgusting cleanness, she was very sympathetic, apologize and call off the consumption of the mini-bar to apologize. It didn't help my relaxing bath, but it was very polite. Everything else was perfect.

Room Tip: If you can afford it, choose the executive suite. USD400 per night, but unforgettable.
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nina_Novelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ghofnug5, Gerente at Pestana Buenos Aires Hotel, responded to this review, 30 January 2013
Dear Mrs. Novelli,
Firstly, we would like to take this opportunity to thank you for choosing the Pestana Buenos Aires Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconvenience with your hydro-massage during your stay. Necessary actions were taken in order to prevent similar situations from happening in the future. We hope that you will give us the pleasure of welcoming you back when you next visit Buenos Aires. Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Buenos Aires hotels
Retiro
Aspen Towers Hotel
Aspen Towers Hotel
#78 of 451 in Buenos Aires
4.0 of 5 bubbles 886 reviews
Retiro
Melia Buenos Aires
Melia Buenos Aires
#63 of 451 in Buenos Aires
4.5 of 5 bubbles 1,976 reviews
San Nicolas
Hotel NH Buenos Aires Latino
Hotel NH Buenos Aires Latino
#55 of 451 in Buenos Aires
4.5 of 5 bubbles 952 reviews
Show Prices
Show Prices
Show Prices
San Nicolas
Panamericano Buenos Aires Hotel
Panamericano Buenos Aires Hotel
#71 of 451 in Buenos Aires
4.0 of 5 bubbles 1,375 reviews
San Nicolas
Novotel Buenos Aires
Novotel Buenos Aires
#62 of 451 in Buenos Aires
4.5 of 5 bubbles 1,745 reviews
Retiro
NH Buenos Aires Crillon
NH Buenos Aires Crillon
#68 of 451 in Buenos Aires
4.0 of 5 bubbles 1,228 reviews
Show Prices
Show Prices
Show Prices

Been to Pestana Buenos Aires Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pestana Buenos Aires Hotel

Property: Pestana Buenos Aires Hotel
Address: Carlos Pellegrini 877, Buenos Aires 1009ABQ, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Buenos Aires
#54 Luxury Hotel in Buenos Aires
#55 Family Hotel in Buenos Aires
#56 Romantic Hotel in Buenos Aires
#81 Business Hotel in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Buenos Aires Hotel 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, Southall Travel, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Pestana Buenos Aires Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Hotel Buenos Aires
Pestana Buenos Aires

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing