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“Good business location” 4 of 5 bubbles
Review of Regal Pacific Hotel Buenos Aires

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Regal Pacific Hotel Buenos Aires
Ranked #43 of 450 Hotels in Buenos Aires
Certificate of Excellence
Richmond, Virginia, USA
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good business location”
4 of 5 bubbles Reviewed 22 October 2013

Regal Pacific is a nicely maintained hotel in the downtown Buenos Aires business district. The hotel is in an excellent location for Puerto Madero as well as the shopping street Florida where the Galerias Pacifico shopping mall is located. The concierge was very helpful in making reservations and giving directions. I have stayed there 4 times and had different room types on different floors. The rooms were all very spacious with comfortable beds, but I would recommend a high floor on the pool side of the hotel which is quieter. I would have liked free Internet in the room, as it is expensive. The wireless connection has been spotty, so the last time I got a long cable from the hotel and the wired connection worked much better. My company was able to arrange longer term internet access card on a couple of the visits that only required one sign in for the period of my stay. Otherwise, I had to get an 24 hour access card daily. Breakfast was good with a variety of food to choose from, but the room service menu is very limited.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Julia C, Revenue Manager & rerservations at Regal Pacific Hotel Buenos Aires, responded to this review, 28 October 2013
Dear Ms Kean;

First of all, thank you for sharing your experience in Tripadvisor. Each comment received becomes a very important tool for us in our constant effort to measure service quality or improve any service omission.

Regarding the Internet access, the Systems Manager will revise the connection with our provider. Your company has a special rate wich includes buffet breakfast and wifi, so you do not have to pay for it.


We look forward to welcome you at the hotel in the near future.

Yours sincerely,

Maria Julia Chiariello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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659 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Birmingham, England
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 25 September 2013

Stayed here for 3 nights in September in what was a cold week in Buenos Aires. The hotel looks new or recently refurbished, either way it's fresh and clean.

I had a good room on the 15th floor, but no view. I suspect that no room had a view as this was in a business area of Buenos Aires. My company hired a meeting room for four days in the hotel. It was well serviced and a good place to hold our meeting.

We had lunch daily, and quality was good as well as the portions were more than enough. Often we left food.

The breakfasts were well stocked, and an average breakfast that you'd find in many hotels and started at 6:30am.

You're not far from the shopping malls (apparently) but I didn't see any of them.

We had the chance to go to an Argentine Tango show which was very good. They provide a free courtesy bus from the hotels that take you to the show and return you to the hotel. Just ask them at the reception desk.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BruffytheCurrySlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna Victoria W, Director de Recepción at Regal Pacific Hotel Buenos Aires, responded to this review, 28 April 2014
Dear Guest,

Thank you for your comments about your stay at Regal Pacific Buenos Aires.

We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards.

We are happy you liked the hotel, being fresh and clean, as well as the room, the quality of the food for lunch, breakfast and the location.

We are looking forward to welcoming you as our guest during your next visit to Buenos Aires.

Yours sincerely,

Anna Victoria Wray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florissant, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2013

The Hotel is very nice. It is a very good hotel. the only problem is that this hotel is located in a street that is a kind of conner street. But, my friend said that it is easy to access the walking street there.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Anton P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Julia C, Revenue Manager & reservations at Regal Pacific Hotel Buenos Aires, responded to this review, 28 August 2013
Dear guest,

Thank you for taking the time to write your feedback about your recent experience with us.

We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards.

In regards to your comment about the hotel location, we would like to inform you that this year our Street will become a pedestrian Street, this will be better for our guest.

We are looking forward to welcoming you as our guest during your next visit to Buenos Aires.

Yours sincerely,

Maria Julia Chiariello
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
252 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 17 August 2013

Regal Pacific is a very good hotel at a reasonable price. Rooms are spacious, have good furniture and are well equipped. The bad thing about the hotel is the Internet. It is not included, expensive and in the time of my stay not so fast. Also for workout enthusiasts the fitness room is just good enough. Too small and old devices.
Location is great, at Microcentro and close to Puerto Madero. The restaurant is also very good, and even late at night there are good meals available at the bar. The service is helpful and I had no issues. I recommend to anyone travelling to Buenos Aires and looking for above average hotel at USD 150 or so.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MarcBez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Julia C, Revenue Manager & reservations at Regal Pacific Hotel Buenos Aires, responded to this review, 21 August 2013
Dear Guest,

Thank you for your comments about your stay at Regal Pacific Buenos Aires.

We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards.

We are glad you enjoyed our spacious and well equipped rooms, as well as our excellent location and service.

Regarding the Internet access, the Systems Manager will revise the connection with our provider. Whereas, the Hotel Management has decided to discriminate the Wi Fi price from the room rate as many guests do not use this service and it is more accesible this way.

We thank you sincerely for the time you spent sharing your experience and we can assure you that every aspect evaluated will be professionally handled for your benefit and that of other guests that continue visiting us.

We are looking forward to welcoming you as our guest during your next visit to Buenos Aires.

Yours sincerely,

Maria Julia Chiariello
Revenue Manager & reservations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

Easy access to the ferry port. Subte station about 2 or 3 blocks away. 15 minutes or so on foot to Florida and Microcentro. Streets a bit quiet at night but didn't feel unsafe at all. The front desk staff were helpful and accommodating. They allowed us the earliest possible time to check-in at 11 and an hour late in check-out. Room is very spacious, well-equipped and comfortable. There is a reasonably good gym. Big buffet breakfast spread. Internet and printing available at the lobby. Not a top end hotel but all the service and amenities you'd expect from a 5 star hotel business hotel are there. I don't know what is the rack rates but it was exceptional value with the deeply discounted rates when I booked with a third party hotel booking website.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank lcw-indietraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Julia C, Revenue Manager & reservations at Regal Pacific Hotel Buenos Aires, responded to this review, 11 July 2013
Dear Guest,

Thank you for your comments about your recent stay at Regal Pacific Buenos Aires.

We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards.

We are happy you liked our great service as well as our central and safe location, our spacious rooms and our helpful staff.

We are looking forward to welcoming you as our guest during your next visit to Buenos Aires.

Yours sincerely,


Maria Julia Chiariello
Revenue Manager & reservation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 June 2013

This hotel offered a pleasant experience in Buenos Aires. We had two stays there and got to sample two different rooms. The staff was friendly, especially the concierge. The front desk staff was stern at times, but overall pleasant.

Depending on what you are planning on doing in BA, this could be a great location or a poor one. The city is fairly large and it takes a while to get across town. Seems like there's always traffic. The subway station was not close to this hotel and required a decent walk. The streets are very dusty in most places in downtown and the sidewalks are in need of repair.

The hotel is in somewhat of a business area, so most places are closed at night around it. A short 15 min walk will get you to Puerto Madero where you will find a lot of great restaurants. The location is also good if you are planning on taking a boat ride or ferry, as the terminal is across the street. From there you can take a ferry to Uruguay and visit Colonia del Sacramento, which I highly recommend.

For shopping, visit Galerias Pacifico and Florida Street. I would also visit the Recoleta Cemetery as it's quite a unique experience.

It will take longer than expected to get around town, so plan accordingly. Also make sure to allow plenty of time to get to the airport as it will take longer than expected and they are not very accommodating with late checkin.

Hotel:

PROS:
-Location was great for us since we walked to Puerto Madero several evenings for dinner.
-Rooms were large and clean. I would get a room that faces the back rather than the front, as it is very noisy with the street traffic.
-Breakfast was decent. We liked the pastries and fruit. Skip the mystery eggs.
-Concierge staff were fantastic.

CONS:
-Wifi had connectivity issues. Have to login every time you want to access it. This was very annoying on the iphone.
-No flexibility on late checkout.
-Pool was closed

Room Tip: Get a high floor room facing the back
See more room tips
  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank advoc8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Julia C, Revenue Manager & reservations at Regal Pacific Hotel Buenos Aires, responded to this review, 11 July 2013
Dear Guest:

Thank you for taking the time to write your feedback about your recent experience with us.

Your opinion will allow us to follow up on every issue you evaluated, reinforce service strengths or take immediate action where weaknesses may have been observed.

Each comment received becomes a very important tool for us in our constant effort to measure service quality or improve any service omission. All of them are analyzed with our Executive Staff and after determining the corresponding course of action, we keep statistics and records which enable us to plan the introduction of renovated methods, further employee training, or update technology.

Regarding the check out time, we inform you that check out time is at 12 midday, but if we have availability we offer late check out free of charge until 1 pm, and after 1 pm late check out has an additional charge of USD20+tax per hour.

We apologize for the inconveniences you suffer during your stay, as regards the Wireless Connection, the Systems Manager will revise the connection with our provider.

We can assure that every aspect evaluated will be professionally handled for your benefit and that of other guests that continue visiting us.

If you have plans to visit Buenos Aires and stay with us in the near future, it will be my pleasure to take care of your reservation needs and look forward to meeting you personally upon your arrival.

Yours sincerely,

Maria Julia Chiariello
Revenue Manager & reservations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 13 June 2013

The hotel is in an excellent location for Puerto Madero and the Galerias Pacifico shopping mall, as well as Florida (shopping street). The reception and concierge staff were all very helpful and the breakfast buffet reasonable although I never did quite work out what the scrambled eggs were made from. The bedrooms are a generous size and well appointed as well as being quiet. The $9 Evian was excessively priced but this is not unusual for large hotels anywhere (and there are convenience stores within three minutes walk that will sell you water for normal prices). The gym is reasonably equipped and enough for the average hotel guest. All in all it was a great place to stay for my first visit to Buenos Aires.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bucharesta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Julia C, Revenue Manager & Reservations at Regal Pacific Hotel Buenos Aires, responded to this review, 27 June 2013
Dear Guest;

Thank you for your comments about your stay at Regal Pacific Buenos Aires.

We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards.

We are glad you enjoyed our spacious rooms, as well as our excellent location and our helpful staff.

We are looking forward to welcoming you as our guest during your next visit to Buenos Aires.


Yours sincerely,

Maria Julia Chiariello
Revenue Manager & Reservations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regal Pacific Hotel Buenos Aires

Property: Regal Pacific Hotel Buenos Aires
Address: 25 de Mayo 764, Buenos Aires 1002 ABP, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#31 Luxury Hotel in Buenos Aires
#39 Family Hotel in Buenos Aires
#53 Business Hotel in Buenos Aires
#55 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Regal Pacific Hotel Buenos Aires 4.5*
Number of rooms: 109
Official Description (provided by the hotel):
Welcome to the Regal Pacific Buenos Aires Hotel in one of the most exciting cities in South America. This modern 5 star boutique property is centrally located in the downtown corporate district of the capital and within walking distance to Puerto Madero, Florida Street, Galerías Pacífico Shopping Mall and recognized restaurants & Bars. Experience the comforts and personalized service only the Regal Pacific offers. Our elegant guest rooms are designed to create a relaxing atmosphere of luxury with comfortable beds, marbled bathrooms and contemporary wood furnishings. Other luxury hotel amenities include our exclusive outdoor pool terrace and fully equipped fitness center.Revel in your love of food at Ébano restaurant in the serenity of our beautiful outdoor garden terrace. A fusion of the freshest local spices and selects Argentinean cuts that bring to life the unique flavors and aromas that our guests have come to love. Whether you’re relaxing in the privacy of your guest room or simply having lunch with friends in the Buenos Aires restaurant, this is the place where the food will inspire you.Savor your favorite drink at the Sommelier Lounge surrounded by the warmth of ebony wood. Enjoy our 100 wine labels, classic cocktails, local & international beers and premium spirits. Our bar menu will pair wonderfully with light appetizers, artisan cheeses and sinful desserts.Our meeting and banquet rooms are fully equipped with the latest technology and are designed to meet all the demands for business travelers; and for special occasions such as weddings, our ballroom is the preferred venue in the city. These meeting rooms are also sound proof and feature amazing acoustic sounds and golden natural light to brighten your event.Regal Pacific is more than a hotel; it’s a living experience and we look forward to making your stay a memorable one. ... more   less 
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Also Known As:
Regal Pacific Buenos Aires
Buenos Aires Regal Pacific

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