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“Exceptional experience!” 5 of 5 bubbles
Review of Palacio Duhau - Park Hyatt Buenos Aires

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Palacio Duhau - Park Hyatt Buenos Aires
Ranked #13 of 450 Hotels in Buenos Aires
Certificate of Excellence
Carlsbad, California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Exceptional experience!”
5 of 5 bubbles Reviewed 31 March 2012

Beautiful hotel, customer service was excellent. Loved the spa! Will definitely recommend this hotel.

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lilmswyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,757 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Charlotte, North Carolina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

We stayed at the Park Hyatt in BA for 8 days during a 2 week trip to Argentina. We opted to stay in the old mansion section based on a friend's review and were happy we did. The hotel and its rooms are very well-appointed, but it is the service that makes this a 5-star hotel. The concierge was both knowledgeable and approachable; every restaurant he picked was totally on the mark. My wife and I were consistently impressed with how the rooms were cleaned; everything on the floor would be folded, countertops neatly organized, etc.

If we return to BA on a future trip, there is absolutely no question where we will stay; the Park Hyatt.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charlottedeac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

We stayed for 5 nights in March and had the most incredible time. We were in the new building, corner room, 13th floor looking across the garden, back at the Palace. It was beautiful and the service could not have been better. In particular a concierge by the name of Alejandro made the time we spent in BA much more enjoyable by recommending extraordinary restaurants and giving us advice that we consistently spot-on. We came to trust him implicitly. For example Paru, (Peruvian and Sushi)- was off the charts great.

The gym is really good, we worked out every day. Lovely 25 meter pool. Its too bad that is totally inside - it would have been nice to be able to get some sun while swimming - but that is pretty minor.

The neighborhood could not be better and it was terrific as a starting point for long jogs, wrapping around the cemetery and then down to Puerto Madero.

I would go back in a minute.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank globalbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

We just returned from 2 nights in this jaw-droppingly beautiful hotel. We loved our room -- modern yet comfortable -- and experienced wonderful, warm service. We had lunch and tea in the restaurants and found the service slow, but we didn't mind waiting when the environment was so lovely. The food, when it eventually came, was worth the wait. I couldn't resist taking photos of the decor for my own home design file. My husband is a swimmer and he loved the 25 meter pool.

We had actually planned on having tea at the Alvear Palace Hotel, just to check it out, since it is just a few blocks away. We went over there to make a reservation, walked in, saw the restaurant, and turned around and walked out. The Alvear Palace is a grand old hotel, very formal, lots of brass and dark wood and floral upholstery. It's the kind of place my grandparents and even my parents love to stay at. But my husband and I are in our late 30s, and that style of decor or service doesn't appeal to us at all. We walked back to the Palacio Duhau and cherished every minute there. We practically wept when we had to leave.

The only downside is that the neighborhood is kind of formal and staid... all of the hot new restaurants are in Palermo or other neighborhoods, and the street scene is just much more lively and fun in Palermo. But if you want to be based in Recoleta, there is no question in my mind that this is the place to stay.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhillyGirl33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

The rooms were lovely, and the gardens were gorgeous. The front desk was a little slow to respond, but they were always pleasant. I would highly recommend this hotel if you're visiting Buenos Aires!

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NDusso17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
washington, dc
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 26 March 2012

it feels like you are staying in a convention hall. the clientele is mostly business and older folks. the pool is for laps. although the old building is quite nice, much of the contemporary art is appalling, particularly the giant band aids on the walls in the rooms. the breakfast service was slow, the atmosphere formal. the concierge tried to be helpful but fumbled every last task

Room Tip: if you choose to stay here, ask for the old building
See more room tips
  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank eveonleave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
61 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

I didn't pay for this place, I used points, and I am not sure I could ever justify that cost, which I have seen at US$500-1000/night. Remember though, I say I am not sure, and there aren't many places that can get me to say that instead of a flat no way.
Hard to describe all the opulence in this place, but I think the thing I remember most is the butler. The service stands out here, front desk staff very helpful, but wait staff in the restaurant slow. Breakfast was good but very pricey. Get lunch and dinner outside of the hotel.
Great location, very trendy area for shopping and cafes. Not the spot for nightlife, but easy to get around. Overall, deserving of 5 star status.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pongo1390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Property: Palacio Duhau - Park Hyatt Buenos Aires
Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Buenos Aires
#6 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
#10 Luxury Hotel in Buenos Aires
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Official Description (provided by the hotel):
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt

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