One of my New Year's resolutions is to be easier to please. In that spirit, I will give this hotel 5 stars (even though it's more like 4 1/2...sorry, that's the old me talking)
*Fantastic location in the upscale Recoleta district. Think Rodeo Drive, Upper East Side, Worth Avenue. Clean, safe and centrally located neighborhood.
*The rooms are a nice size. We had a deluxe balcony which was rather large. A cushion would have been nice on the hard teak chair. Walk-in closet. Large bathroom. Rain shower.
*The hotel and grounds are beautiful and well appointed and maintained. The staff is extremely pleasant and lucky for us, spoke beautiful English.
*Pilar escorted us to our rooms and was lovely. Costanza at the concierge desk spent a lot of time helping us score very last minute New Year's Eve reservations. The front desk clerks were very helpful, especially upon check out. Thanks!
* The service is consistently named the best in S. America. With no disrespect, it is not quite up to the standards I have experienced in other parts of the world. For example, the concierge booked us on a roundtrip ferry to Colonia, Uruguay. He reminded us to bring our passports , which we did. He did not tell us we would also need our reciprocity paperwork to re-enter Argentina (even though we had the passport stamped that we had paid the fee) We were almost prevented from returning to Argentina on the ferry. We had to find a computer and a printer at the ferry terminal in Colonia. Very stressful. The manager personally apologized. All is forgiven :-)
*Some nights we had turndown service, some nights we didn't. The grapes on New Year's were a nice authentic touch.
I would certainly recommend this hotel. I believe it's the best choice in BA.
- Official Description (provided by the hotel):
- Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more less
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- Also Known As:
- Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
- Hyatt Buenos Aires
- Buenos Aires Hyatt