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“Excelent hotel!”

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Palacio Duhau - Park Hyatt Buenos Aires
Ranked #14 of 452 Hotels in Buenos Aires
Certificate of Excellence
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excelent hotel!”
5 of 5 bubbles Reviewed 11 October 2010

Excelent choice, but expensive. Stayed @ Alvear before, but this is much better

Stayed February 2009, travelled with family
Helpful?
Thank marianasandri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,803 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
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English first
ny
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 8 October 2010

We stayed at the Park Hyatt for one night in September 2010 and I wish we stayed longer! The hotel is beautiful. We stayed in the older section, and our room was fantastic! The bathroom is huge, with a walk-in shower and a gorgeous replica claw-foot tub. The rooms are also very large with the most amazingly comfortable bedsheets.

Service was amazing. It was our 3-year anniversary, and we were treated to a bottle of Margot champagne and chocolate -covered strawberries, which we discovery in our room with a note when we returned from dinner one night.

We also sampled cheese and wine in the cheese room. The cheese expert (not sure what they're called) was incredibly sweet, knowledgeable, and not at all pretentious. We had a great glass of Torrentes to go with our cheese.
On our last day, we went shopping at the nearby mall. When we returned, the concierge had already called us a taxi for the airport, and had loaded all our luggage into the taxi. So easy!
The pool and gym are also fantastic.
My only complaint is that they charge for wireless access in the room, which I thought was too much of a nickel-and-dime given how much the rooms are.
Highly recommended! Best hotel I've stayed in thus far.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HCN-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, texas, USA
Level Contributor
379 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 1,848 helpful votes
4 of 5 bubbles Reviewed 26 September 2010

This is the most beautiful Park Hyatt I have ever stayed and the location could not be better, but in their efforts to be stylish they have created a number of irritants. On the positive side the hotel and the room in which we stayed, we were in the tower, are simply beautiful. As for the service well every morning we went down for breakfast (excellent) and came back to the room to find it had been cleaned in our absence. In fact every time we went out it seem someone stopped in to tidy up the room. I can also report that spa is first rate and the spa staff very accommodating.

So what's not to like? Well I will start with luggage, or rather the amount of time it took to get from check-in to the room. We arrive shortly after three in the afternoon and were asked how our flight was. I made it clear that we were tired and wanted to get some rest. A nice young man took us to our room and when I noted our luggage he said a another staff member would bring it right along. About 20 minutes after arriving at our room our luggage finally showed up. Given the number of staff at this hotel their is no reason your luggage should not arrive the same time you do. Another seemingly minor problem has to do with the lightning which you can adjust in any number of ways but which we found difficult. The only way I could turn off all the low level lighting in the bathroom was to unplug certain lights. Some may want night lights in their room but I don't and found the system a bit to over the top. The climate control was easier to master but it is a flat panel and I think some of the previous guest had punched some of the controls so hand they had become a bit unresponsive. Sometimes simpler is best. Finally I will note that at least on the tenth floor of the tower you are not above all the street noise - still the street on the tower side is a relatively quite. Ask for a high floor if your in the tower and you may also want to check in on that side rather than the main entrance if you know your likely to be in the tower.

I would recommend this hotel simply because it is beautiful, stylish and in a great location but I would not let go of my luggage no matter how many staff members insist on assisting me with it.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank jsthouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gramado, RS
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 17 August 2010

Elegant, first-class service.
Gourmet food but not too expensive.
Design everywhere.

Stayed October 2009, travelled as a couple
Helpful?
Thank JAMoraes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balneario Camboriu, SC
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 11 August 2010

Best location there could be, in the nicest neighborhood of Recoleta,close to stores as Armani , Hermes and Louis Vuitton.
The hotel building's architecture is amazing, totally renewed keeping it s original features. the restaurants have great food at reasonable values, the staff is kind and the rooms are spacious, new and with great amenities. Totally recomend!

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALEKLABU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 10 August 2010

I just loved, loved, loved this hotel. The staff were incredible, the rooms were amazing (we had a suite in the palace part of the hotel), the spa was stunning, the food was spectacular and I just can't wait to go back. Perfect!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonTealady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
1 review
4 of 5 bubbles Reviewed 30 July 2010

The best hotel in Buenos Aires. Oustanding location and service. Great design and architecture. Full luxury amenities including free wifi. The food is very good and the public venues such as the garden, bar lobby and conference rooms are really good. It feels very European, but in America. I will come back very soon.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felgueres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Property: Palacio Duhau - Park Hyatt Buenos Aires
Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Buenos Aires
#6 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
#10 Luxury Hotel in Buenos Aires
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Official Description (provided by the hotel):
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt

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