Booked via booking.com. Wanted to stay in Palermo as heard good things. My airline had 'misplaced' my luggage, but the staff were extremely helpful and friendly. The location is a little bit away from things ie. a short walk, but the hotel is quite trendy with a good bar and decent enough rooms. The curtains could do with being a little thicker for privacy, but otherwise quite comfortable. All in all, the general helpfulness and friendliness of the staff made this a very enjoyable stay.