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“Buenos Aires Stay” 4 of 5 bubbles
Review of NH Buenos Aires Crillon

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NH Buenos Aires Crillon
Ranked #69 of 450 Hotels in Buenos Aires
Certificate of Excellence
GreenLeadersBronze level
North Vancouver, Canada
Level Contributor
5 reviews
5 hotel reviews
“Buenos Aires Stay”
4 of 5 bubbles Reviewed 13 March 2014

We stayed at the hotel for 4 nights at the end of February. the hotel is in an excellent location, close to the Metro, shopping and surrounded by many good restaurants.

We asked for a got a very quiet room. Stay off the main street, view is great but so is the noise, they put us in a back room, no view but very quiet. Also the AC was quiet could keep it on at night.

Breakfast was good and had more selection than other BA hotels.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank edc0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,214 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Reno, Nevada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 March 2014

This hotel is great inside and the workers were nice and helpful. The only complaint I have is that it's not in the best area to walking around at night. One night we went to get food around 10pm and walking back to the hotel we didn't feel the safest. Aside from that it's a great hotel, and if you stick to the main streets you are probably ok walking at night.

  • Stayed January 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DanVivas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

The hotel is well situated with a nice park nearby and restaurants within a short distance (important for a single female traveller). The room was large, comfortable and clean. Staff were friendly and helpful and ample choice for breakfast. The only down side was that it was near enough impossible to get a drink in the bar after about 7p.m. and I was told it would be easier to use room service. Also, restaurant closed at night. As a result, the bar was deserted at night.

  • Stayed January 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 11 March 2014

My husband and I stayed at the NH Crillon for 3 nights at the beginning of March in a standard room. The hotel is conveniently located on Santa Fe and only a few minutes walk from Calle Florida and all other major sights and restaurants of Buenos Aires.
The first impression of our room was that it was quite small, compared to American standard but it looked very clean and updated. The bathroom was tiny and it had a bidet which was pretty useless since it took space away from the already small bathroom. There was nothing fancy or outstanding in our room, but it served its purpose for our stay since we didn't spend much time in the room anyway.
One of the things that we missed was an iron and an ironing board which we thought should be standard in a 4-star hotel. After calling the front desk they brought these to our room, but it seems like the entire hotel had only 1 iron/ironing board as the first time we requested it, somebody else was using it so we had to wait. We've never stayed in a 4-star hotel before that wasn't equipped with an iron.
Then we noticed that there were no facial tissues in the bathroom either. There is however a drugstore right across the hotel which opens 24-hours, so we bought our own tissues.

The worst thing about the room was the toilet flush. Never thought that a toilet flush would be a thing that could bother me during a hotel stay but it was so difficult to flush and you had to pull the flush handle in all different directions and hope that water would finally come out and flush the toilet. It was really the weirdest toilet flush I've ever used and there was an instruction on the toilet wall that explained how to use it as it's not self-explanatory how to flush the toilet. You also had to close the toilet lid every time you want to flush which was very inconvenient.... Anyway, on the second day of our stay the toilet in our room suddenly clogged up and the entire bathroom was under water. Yuck! Thank god we were just about to leave the room anyway, so when we came back the staff had already cleaned up the mess.
The second night, when we got back to our hotel room after a long day out, we tried to open the room safe and noticed that there was no electrical power in the safe. We called the front desk and they weren't able to do anything about this problem, and we would have to wait till the next morning for maintenance to come by and fix the issue. The next morning the maintenance guy came by and opened the safe and showed us that the batteries popped out of the keypad. Therefore we weren't able to open the safe last night....
When we thought it couldn't get any worse with the room, we noticed that now there was no water coming out of the toilet at all when we flushed it. Main thence staff must have closed the main water pipe or so when they fixed the overflow of our toilet that morning and didn't reopen the water once they were done. We had to call the front desk yet again to check the problem. The front desk personnel came and tried to fix the issue but wasn't able to resolve it since the Maintenance people were already gone for the day. So, they asked us to move to another room 2 doors down the hall on the same floor for the remainder of our stay. After experiencing so many issues, they should at least upgrade us to a nicer room but instead we got exactly the same type of room.
Considering that we only stayed at the NH Crillon for 3 night, we experienced many issues with our room. However, the staffs were were friendly and helpful every time we called them, but this hotel needs to work on these issues to be able to compete with other properties in the area.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank travelbee_888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

I stayed with my couple the last weekend of January and we really enjoyed our experience. The hotel is conveniently located near downtown and other touristic attractions and has a nice park right across the street.
We stayed in a classic king suite, nothing fancy or really impressive, but was clean and good enough for our needs. Breakfast had a really good variety of products including options for gluten intolerants.
Also, really friendly staff, didn't hesitate to offer us an umbrella when a classic Buenos Aires summer storm started unexpectedly.
Definitely would come back in our next trip.

Room Tip: When possible, choose a room with a view to the park (Santa Fe side)
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EstebanJ_cl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
4 of 5 bubbles Reviewed 24 February 2014

The hotel is situated very comfortably, close to Florida avenue. The room was very nice. The staff was very polite and helpful. The breakfast was rich and tasty. There was no swimming pool or fitness center.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank naomi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, WA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

As others have said...great location! Walkable from the bus station, the Buquebus , May Square, Florida Street....perfect! We found the hotel staff very friendly and helpful. the rooms clean, comfortable, and convenient. They held our bags after we checked out until we needed to leave for the airport.

Room Tip: We never saw a swimming pool or fitness center...too busy seeing the city, I guess.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank zinniatacoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Buenos Aires Crillon

Property: NH Buenos Aires Crillon
Address: 796 Santa Fe Av, Buenos Aires C1059AB0, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Buenos Aires
#48 Business Hotel in Buenos Aires
#53 Luxury Hotel in Buenos Aires
#53 Family Hotel in Buenos Aires
#60 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Buenos Aires Crillon 4*
Number of rooms: 96
Official Description (provided by the hotel):
Combining avant-garde style with the charm of French architecture, the NH Buenos Aires Crillon hotel is a tribute to the architectural spirit of the past. Our hotel is located in one of the most exclusive areas of Buenos Aires, just steps from downtown, San Martin Square, Florida Street and Puerto Madero. ... more   less 
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Also Known As:
Nh Crillon Hotel Buenos Aires
Nh Crillon Buenos Aires

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