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“Confortable Hotel”

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Urban Suites Recoleta Boutique Hotel
Ranked #41 of 451 Hotels in Buenos Aires
Certificate of Excellence
New York City, New York
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Confortable Hotel”
3 of 5 bubbles Reviewed 25 May 2014

Nice hotel in a very nice location in Buenos Aires. Rooms are spacious and those in the front part of the building, have a superb view, even it is to the famous Recoleta cemetery.

Internet connectivity is excellent in every part of the hotel, and is free.

Cleaning process of the rooms should be improved. I actually found garbage left from the previous guests in my room. Maybe a silly comment, but waste baskets in the rooms are small and difficult to access.

All staff members at the front desk are friendly and always willing to help. Special mention to Diego, who was very helpful to solve a problem I had during my stay. Gracias Diego!

All restaurants around the hotel are very nice and affordable. Also plenty of stores to get bottled water once the hotel does not provide it for free.

Breakfast is included, but is just "eatable". Probably also room of improvement there.

Room Tip: If you are flying! arriving early in the morning to the hotel, you should warn them in advance. Othe...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerardo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director Comercial at Urban Suites Recoleta Boutique Hotel, responded to this review, 26 May 2014
Dear Guest;

Thank you for taking the time to write your review about your recent experience at Urban Suites Recoleta.

We are glad to know that your stay in Urban Suites Recoleta was comfortable.

I really hope we can receive you again soon.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

811 reviews from our community

Traveller rating
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See reviews for
161
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 3 May 2014 via mobile

The view is really stunning. The hotel is located in front of the Recoleta Cemetery, one of the most beautiful cemetery's in the world. The staff is friendly but the hotel itself is pretty awful. The towels and the sheets were old and broken. The hotel had a sour smell that they tried to cover with cheap cleaning products. Breakfast was average. I would not come back.

Stayed May 2014, travelled as a couple
Helpful?
4 Thank MarPilatesLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director Comercial at Urban Suites Recoleta Boutique Hotel, responded to this review, 23 May 2014
Dear Guest;

Thank you for taking the time to write your review about your recent experience at Urban Suites Recoleta Boutique Hotel.

It is really sad to know we were not able to fulfill your expectations during your stay.

I can only assure you we will make the biggest efforts towards improving those areas that caused such dissatisfaction to you and hope we have the opportunity of serving you again in a much better way.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 17 March 2014

when we came to the hotel we found out they are doing for weeks renovation all over the area.
lots of noise in the hotel.
also the rooms can not be totally dark - for whom in concern it made up not sleeping well.
after several complains we were moved to anoter room but the problem was not solved.
in breakfast they served no vegetabels at all. I think for the same amount it is better to stay in an hotel next by.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank eee21189867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director General at Urban Suites Recoleta Boutique Hotel, responded to this review, 22 May 2014
Dear Guest;

Thank you for taking the time to write your review about your recent experience at Urban Suites Recoleta Boutique Hotel.

We really appreciate all your comments.

I can only assure you we will make the biggest efforts towards improving those areas that caused such dissatisfaction to you and hope we have the opportunity of serving you again in a much better way.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 March 2014

Boutique hotel, adequate breakfast, excellent staff and service, staff took care of all our tour bookings, towels are old and need replacing, but hotel and linen clean, bathroom clean and modern, walls are paper and thin, we stayed on the first floor and could hear the beep of the lift on each floor, construction next door but not disruptive as we did not spend too much of time at the hotel. Music can be heard at night so take note if you are a light sleeper. All in all we were happy with our stay.

Room Tip: If you want a good view choose a higher floor (view of the cemetry) and choose a room away from the...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director Comercial at Urban Suites Recoleta Boutique Hotel, responded to this review, 22 May 2014
Dear Guest;

Thank you for taking the time to write your review about your recent experience at Urban Suites Recoleta Boutique Hotel.

We really appreciate all your comments.

I can only assure you we will make the biggest efforts towards improving those areas that caused such dissatisfaction to you and hope we have the opportunity of serving you again in a much better way.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

The location can't be beat - you can walk just about anywhere in Recoleta quickly. The front desk is staff is very friendly and helpful. As noted in other reviews, the rooms are surprisingly large as are the bathrooms (complete with bidets!).

The construction is continuing next door (as of early March, 2014). Our first 2 days at the property were over a holiday and we didn't hear any construction. On day 3 it started early in the morning and was so loud we thought it was in the room next door. The noise insulation is not very good overall (we could hear the next door neighbor's TV on occasion).

Given the room rates and all of the other positives about the hotel the noise was not an issue. The workout room is small but nicely equipped. While we were there the treadmill was not working and the hot tub was being repaired. The latter was disappointing because it was working on we first saw it but not when we had the time. The view of the Recoleta Cemetery from the rooftop deck (where the hot tub is located) is beautiful.

Even given the noise I would highly recommend the place.

Room Tip: Ask to be as far from the construction side of the building as possible
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Willd512tr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director Comercial at Urban Suites Recoleta Boutique Hotel, responded to this review, 22 May 2014
Dear Guest;

Thank you for taking the time to write your review about your recent experience at Urban Suites Recoleta.

We appreciate all your comments and we are glad to know that your stay in Urban Suites Recoleta was comfortable.

I really hope we can receive you again soon.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aptos, California
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

From the outside, you'd have no idea that this little hotel is as great as it is inside. Right across Junin Ave from the Recoleta Cemetery in that beautiful part of town, Urban Suites has large comfortable rooms, great bedding, free wifi, big clean bathrooms, an elevator, excellent free breakfast with delicious coffee and a smart, welcoming and efficient staff that speaks English and is eager to help solve any problem. You could spend three, four or five times as much for a fancy name hotel in Buenos Aires but you likely wouldn't do much better (and you'd have less to spend on the city's great restaurants). They arrange transportation to the airport if you want and will help line you up on all kinds of excursions. There are some excellent restaurants very nearby, including the fabulous Fervor, a walk of about six blocks. Our balcony overlooked the cemetery, which was a lovely view. Some reviewers have mentioned construction next door and that's still going on. But it didn't bother us at all.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ptrounstine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director Comercial at Urban Suites Recoleta Boutique Hotel, responded to this review, 22 May 2014
Dear Guest;

Thank you for taking the time to write your review about your experience at Urban Suites Recoleta.

We are glad to know that your stay in Urban Suites Recoleta was comfortable.

I really hope we can receive you again soon.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, Oregon
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

We arrived in Buenos Aires and were promptly picked up by a Urban Suites driver who delivered us safely to our hotel. They charged us a whopping $50 for early checkin but we gladly paid after a long overnight flight. The room was clean and modern. The location is fantastic to access local sites. The entry to the cemetery was just a few hundred yards from our front door and a small mall to get necessities even closer making it super easy to direct taxi drivers. The breakfast in a little room in the basement was very nice. The staff all round were friendly but it helps to speak a little Spanish for simple needs. This is Buenos Aires and in the smaller hotels not everyone will be fluent in English. Most people speak a little English so we got along very well. This hotel was an excellent value for the money!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cworks5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanSuitesRecoleta, Director Comercial at Urban Suites Recoleta Boutique Hotel, responded to this review, 22 May 2014
Dear Guest;

Thank you for taking the time to write your review about your experience at Urban Suites Recoleta.

We are glad to know that you enjoy your stay in Urban Suites Recoleta.

I really hope we can receive you again soon.

Kind Regards,

Rodrigo Nalé Roxlo
Sales & Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Urban Suites Recoleta Boutique Hotel

Property: Urban Suites Recoleta Boutique Hotel
Address: Calle Junin 1727, Buenos Aires C1113AAS, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#29 Luxury Hotel in Buenos Aires
#35 Romantic Hotel in Buenos Aires
#44 Family Hotel in Buenos Aires
#58 Business Hotel in Buenos Aires
Price Range (Based on Average Rates): £
Hotel Class:4 star — Urban Suites Recoleta Boutique Hotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Urban Suites is a boutique hotel with a modern and minimalist style. Located in the heart of the exclusive and famous Recoleta neighborhood, a few steps away from the Alvear Avenue and surrounded by a wide variety of cultural spots, such as museums, art galleries, theaters, live shows and shopping centers. ... more   less 
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Also Known As:
Hotel Urban Recoleta

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