Maybe 20 years ago this was the height of modern cool, but now Ducal Suites seems another sorry story of the economic crash. This is a big hotel, and with its central location and roomy suites, it has the potential to be a good option. But now it's worn, dingy, and pretty depressing. This place has all the hallmarks of a hotel on the brink of bancrupcy - skeleton staff, shabby fixtures and fittings, cheap buffet breakfast... It needs a complete refurb, a good lick of paint, some new furnishings (our net curtains were grey with dirt) and a team of staff with some customer service skills. On new year´s day when the whole city was closed they couldn´t even get us a coffee let alone something to eat. And during a power cut we were pointed to the pitch black stairway and advised to use our mobile phones to light our way up. And finally, the roof terrace pool, well this was so grotty neither of us were brave enough to get in it.
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