The Sheraton is a good hotel as a base to serve exploring Mendoza and the nearby wine regions. The Front Desk Staff (Eric) and Operations Manager (Claudio) were absolutely great, very helpful with good suggestions and arrangements for wineries/bodegas, car/driver, as well as good dinner restaurants in Mendoza.
However Club Room food and beverages are not good compared to almost all Starwoods and the service was poor all 3 days we were there. The Laundry service took three follow ups to get all of our clothes (simply 2 items ) back. Additionally one items w was late by an hour and the pants
were six hours late, so don't count on same day service, even for press only.
So the hotel has some growing pains to get up to counterparts in other Starwood properties in Argentina.
Also ask about views, not all Suites face the Andes.
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- Free Wifi
- Breakfast included