We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“needs attention”
Review of Diplomatic Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Diplomatic Hotel
Ranked #8 of 84 Hotels in Mendoza
Certificate of Excellence
Amersfoort, The Netherlands
Level Contributor
181 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“needs attention”
Reviewed 11 August 2014

I sleep in many hotels because of my profession.
The hotel is very good located and in general very beautiful.
housekeeping is very good and breakfast there is a lot of choice
Spa facilities and massage = very good!

But it is in need of some serious attention:

chair in my room, the leather just came off. mess everywhere = worn out
i was not able to do laundry in the weekend, i offered my laundry on Saturday late afternoon to hope receive it next day but I was offered Monday. So had to do my own laundry in a 5 star hotel......
in the room there is no information at all about breakfast time, opening times spa whatsoever
in the bathroom i found 2 towels totally worn out and the sides letting loose.


I will come back but hope to see the management improved

Room Tip: I had a room with mountain view very beautiful
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Didier H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 14 August 2014
Dear Didier H

Thank you for your review! We very much appreciate all the advice you give us.

We look forward to your return.

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,141 reviews from our community

Traveller rating
    1,264
    675
    143
    39
    20
See reviews for
441
1,052
48
211
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stellenbosch
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 August 2014 via mobile

This hotel is perfectly located in middle of Mendoza with big clean rooms. The wifi was fast and staff friendly and helpful, breakfast good and view from the 19th floor great. Walking distance from great restaurants and pubs

Stayed August 2014, travelled on business
Helpful?
1 Thank Naude77234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 14 August 2014
Dear Naude77234

We really much appreciate you taking the time to share your comment with our Trip Advisor trackers and also would like to express our gratitude for your great rating !
It has been a pleasure to be at your service and we hope you made it safe back home.

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 August 2014 via mobile

Overall it is very good
Staff is friendly and knows welll the area.
The rooms are very spacious and nice. We stayed at the 12th floor and the view was very nice.
The breakfast has a very nice "media luna", but could have better selection of breads.
The gym is aok, but could be better for the hotel level.

Stayed August 2014, travelled as a couple
Helpful?
Thank VCMoreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 14 August 2014
Dear VCMoreira

We appreciate your kind assistance for having taken your valuable time to share your experience.

We look forward to welcome you again in a near future.

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset West, South Africa
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 August 2014 via mobile

The Diplomatic Hotel is a diamond in the rough. The 4 - 5 star 22 floor hotel is the perfect place to stay on business or pleasure in Mendoza. The rooms are very spacious with big bathrooms and very good linin. The hotel has a spa, conference facilities, restaurant, gym and more. You will be greeted with a very big breakfast selection. The traffic noise can be a little disturbing, but only if you are a light sleeper. Apart from that the hotel has excellent service and friendly staff. The wifi is fast and free. Diplomatic Hotel is haven in the city of Mendoza and very good base to work or travel from.

Stayed August 2014
Helpful?
Thank Ratego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 14 August 2014
Dear Hannes

Thank you very much for taking the time to post a review now that you are back home, regarding your recent experience at Diplomatic Hotel.

We are really happy to read that you enjoyed your stay with us and hope to be able to welcome you again in future !

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 July 2014 via mobile

The hotel is very comfortable and I really enjoyed the day spa.
The free wine tasting is a nice touch but it's pretty badly organised as one guy (from the winery) is trying to get around a huge room of people. It would be nice if some of the wait staff would assist.
Also there was limited info in the room (eg didn't say what time the wine tasting was happening).
Overall we enjoyed our stay.

Stayed July 2014
Helpful?
Thank SallyStorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 22 July 2014
Dear SallyStorey

Hello and thank you for taking the time to review your stay here! We're very happy to hear that you enjoyed your time with us.
We also very much appreciate your additional feedback regarding wine tasting and spa.

Thank you again and we certainly hope to welcome you back again one day!

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 July 2014

We booked just a regular room and it was huge - bigger that my 1 bedroom apartment in Sao Paulo. The bed was very comfortable, the mini bar well stocked (and cheap...but that's mainly due to current fx rates), and the front desk was helpful with dinner recommendations.

I made use of the spa for a hot stone massage since it was a great price by US standards (again, the fx rate helped there). It was my first time getting that type of massage so can't compare it to others but I thought it was great.

Overall, I would definitely stay again and recommend it to others.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 11 July 2014
Dear amicurls22

Thank you for taking time to share your experience here on TripAdvisor.

We are thrilled to read you have had a wonderful time in the hotel. Thank you again for sharing, we are looking forward to welcoming you again in a near future.

Warm Regards,

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, California
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 June 2014

We loved staying at this hotel. Our room was huge, comfortable and clean with wonderful views of the snow caped Andes. Our bathroom was also very big. We also liked their breakfast and had a light supper one evening. The hotel also holds wine tastings in the evening for the guests. Staff was extremely courteous, the hotel was in a very nice location and very elegant. I have nothing but wonderful memories of our stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CSkuza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiplomaticH, Gerente at Diplomatic Hotel, responded to this review, 16 June 2014
Dear Cskuza

We are delighted to read how much you have enjoyed your stay at Diplomatic Hotel and appreciate you taking the time to share your thoughs about your recent experience with us.

Best regards

Santiago Alsina
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mendoza hotels
0.2 mi away
Park Hyatt Mendoza
Park Hyatt Mendoza
#6 of 84 in Mendoza
4.5 of 5 bubbles 2,666 reviews
3.0 mi away
InterContinental Mendoza
0.7 mi away
Sheraton Mendoza Hotel
Sheraton Mendoza Hotel
#13 of 84 in Mendoza
4.0 of 5 bubbles 1,224 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Huentala Hotel
Huentala Hotel
#14 of 84 in Mendoza
4.0 of 5 bubbles 1,089 reviews
0.1 mi away
Villaggio Hotel Boutique
Villaggio Hotel Boutique
#15 of 84 in Mendoza
4.0 of 5 bubbles 734 reviews
0.5 mi away
NH Mendoza Cordillera
NH Mendoza Cordillera
#19 of 84 in Mendoza
4.0 of 5 bubbles 945 reviews
Show Prices
Show Prices
Show Prices

Been to Diplomatic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Diplomatic Hotel

Property: Diplomatic Hotel
Address: Belgrano 1041, Mendoza M5500FIU, Argentina
Region: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Mendoza
#7 Family Hotel in Mendoza
#9 Business Hotel in Mendoza
#16 Romantic Hotel in Mendoza
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Diplomatic Hotel 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Ebookers, Hotels.com, Odigeo, Priceline, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Diplomatic Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Diplomatic Park Hotel Mendoza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing