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“LOCATION”

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Melia Iguazu Resort & Spa
Certificate of Excellence
Reviewed 27 June 2014

Watching the falls and listening to them as you sleep is priceless. Getting up in the morning and walking to the falls is amazing. The location is the best! The breakfast was my favorite in Latin America. The rooms were pretty nice too.

The bad: They charge $20 to get in the freekin pool!?? And when you pay $450/night, you expect internet to be included! Its insulting to pay extra for internet at that price.

Stayed: June 2014, travelled with friends
1  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Melia Iguazu Resort & Spa, responded to this reviewResponded 29 June 2014

Thank you very much for your comments!!
It`s goog to know that you enjoyed our location and breakfast services!!
I would like to apologize if something during your stay were not to your liking and hope to see you soon in this magical place.
Regards, Cristian.

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924 - 930 of 3,051 reviews

Reviewed 25 June 2014

The location is Amazing and perfect. We were here in the off season and it made a huge difference, there was virtually NO one there. The weekend was a bit crowded but I can only imagine what it would be like at the high season!! We did not pay the extra money for a waterfall view room as we planned and spent most of our time at the falls and not in our room... the room.... I found it to be small, compact, and the bathroom was even more so. the floors are tile so wet feet makes for a slippery walk. I think they are way over priced for what you get.

The free breakfast buffet was pretty good, but everything else was rather pricey and of average quality. The service was pretty good, but still did not make up for $340 pesos for the dinner buffet.

I didn't check out the spa or the gym and the pool was being renovated so not opened. The internet was spotty at best but the 5 computers down off the lobby worked pretty well. The boat ride was cool and you will get SOAKED. If you like adventure and do not mind getting wet, then do it!!!

What it boils down to it the location and if you are willing to pay for it. Also ,GO OFF SEASON!!!! If you make the best of the location and what you are there to see, 3 days is enough and its not terrible for a short stay.

Room Tip: you are paying for the location, make the best of it and accept the rooms for what they are, not sur...
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  • Stayed: June 2014, travelled with family
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1  Thank Stomp13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Melia Iguazu Resort & Spa, responded to this reviewResponded 29 June 2014

Thank you very much for your review!!
Without any doubt your constructuive comments are the most valuable tool to improve our services and I truly hope you will give us the opportunity to host you again in our Hotel.
Sincerelly, Cristian.

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Reviewed 23 June 2014

We rented 2 waterfall view rooms on the third floor. The view was amazing. So close to the park which definately gave us a leg up on the throngs of tourists during the World Cup.The dinner buffet cost 300 pesos per person and the food was delicious. The following morning I swear I had the best coffee of my life. For those preparing to visit, know that you have to have payed the Argentinian Reciprocity Fee and an entrance fee to the park, but it is definately worth the cost.

Room Tip: Splurge and get the falls view room.
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  • Stayed: June 2014, travelled with family
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3  Thank austingooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Director de Relaciones con Clientes at Melia Iguazu Resort & Spa, responded to this reviewResponded 26 June 2014

Thank you very much for your wonderful comments!!
We were delighted to hear that you had a nice stay with us.
It will always be a great pleasure to welcome you here.
Best regards, Cristian.

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Reviewed 23 June 2014

I don't think I have ever been so grossed out and disappointed with a hotel and I travel an obscene amount. This hotel should go through a full renovation or should be demolished and rebuilt.

The only good thing about this hotel was its location. We cut our Iguazu Trip early because we did not like the hotel. Our first room that we had was horrible, room 234 to be precise. There were water stains and mold on the ceiling and on the ceiling above the sliding door, we also heard the people upstairs walking so we asked to be moved to the higher floor which they did because we are Starwood preferred. The room had bare minimals, there was not even an alarm clock in the room, I was shocked to find a hairdryer. There was no iron or ironing board. The bathroom was just gross also with the cheapest amenities, thank God I always bring my own soap and shampoo, oh and good luck getting extra Q tips and cotton balls or even a shower cap.

The dining...they had great Merlot, the steak according to my husband was only ok, not impressed and meat is supposed to be Argentina's claim to fame. The bar food was ok and the service was nothing to get excited about. If you love nature and are ok with sub-par facilities then this place will be ok for you. If you are expecting a nice hotel and want to feel comfortable and cozy then do not book, you will be so disappointed.

The Sheraton should be ashamed to charge so much money for a "DUMP" of a hotel. You're better off camping.

  • Stayed: June 2014, travelled as a couple
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5  Thank Taramarievan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Director de Relaciones con Clientes at Melia Iguazu Resort & Spa, responded to this reviewResponded 26 June 2014

Thank you very much for your review and constructives comments!!
Our guest´s satisfactione is our top priority, that is why I ask you to accept our apologies if something during your stay was not to your liking.
We trulu apreciate your constructive comments and I hope to see you soon back.
Cordially, Cristian.

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Reviewed 19 June 2014

Brilliant location - stay on the upper floor and spend the little extra for this as it is well worth it.

The rooms are lovely, beds are very comfortable and the view is spectacular!

You get early access to the park as the others from outside take time to make it in. Be down at the entry gate at 8.30am and away you go. To get to the best spots early, leave the hotel by the downstairs doors at the back that lead past the pool, follow the path until you see a road heading down to the left - it is for the deliveries for the cafe at the bottom. Follow this and wait at the chain barrier to be let in at 8.30. We followed the pedestrian path up to the white tower and headed left to the barrier at the top of the stairs heading down to the cafe. We only found the other route the day we left.

Now for the negatives - the restaurant is dire. Harsh lighting and inedible food for dinner. Breakfast is OK, It felt like a cafeteria. If the Argentine Steak Marketing Board knew what the chef did to the most amazing meat in the world, he would be in major trouble! Luckily we had a car and went to many good restaurants in Puerto Iguazu. Please see my other reviews for info.

Room Tip: Upper floors are a must and get the falls view - why else are you going???
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  • Stayed: April 2014, travelled as a couple
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2  Thank MelbourneDoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Melia Iguazu Resort & Spa, responded to this reviewResponded 27 June 2014

Thank you very much for your comments!!
We would like to apologize for the inconveniences you had to encounter during dinner service, your constructive comments are very helpful for us to improve our services.
We are glad to know that you enjoyed our location and views.
We hope to see you soon.
Sincerelly, Cristian.

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Reviewed 19 June 2014

Because we had limited time, we opted to stay at the Sheraton and maximise on our time at the Iguaçu Falls. We opted for a room facing the falls which was a good choice, but not super important. It is indeed special to go to bed with the sound of the falls and to wake up to the view thereof...and if you have a good quality bed such as we had...it sort of makes up for all the smaller things that are lacking. I have never stayed at a Sheraton Hotel before, but compared to the pictures I have seen of the many others, I suspect this one's look is seriously outdated and needs to be brought into this century. It was our most expensive stay in Argentina, but not our best. You end up paying for convenience. For the price...well access into the park could have been included and although Wi-Fi is not the be-all and end-all of one's existence, it has become an integral part of the travel experience and should be offered free throughout the hotel. We could not fault the staff as they were very friendly and helpful. On the second morning we learnt that there was only skeleton crew due to a strike. Hotel management rolled up their sleeves and was on hand to help serve breakfast and efficiently attended to our needs until we checked out. Applause and a big thank you for that. We had dinner in the main restaurant on our fist night. The food was good but not exceptional. The musician on the harp was a special touch. We preferred the lighter meals in the lobby and opted to rather eat there on our second night. The meat empanadas and shrimp quesadillas were a treat. All in all we spent a good two days and the falls...wow what an experience. I am so glad we took the time to travel there.

  • Stayed: May 2014, travelled as a couple
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1  Thank Arnold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

We loved our one night stay here. The location is incredible. You can see the falls right from the terrace of the hotel! You can easily walk out of the hotel towards the trails and there is a nearby train to take you towards the further section. In the evening, you can see toucans flying around and many multicoloured birds. I just wish the hotel guests wouldn't feed them. We had a lovely aperitivo on the terrace with a VERY generous cheese and cold cuts platter. The wines by the glass are also very generous. The breakfast buffet was lovely as well. Lots of fruit and delicious dulce de leche! They also provided a lovely bottle of bubbles for mimosas! I definitely recommend this hotel, this is one of the best locations of any hotel I've stayed.

  • Stayed: May 2014, travelled as a couple
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1  Thank butterfly1621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Director de Relaciones con Clientes at Melia Iguazu Resort & Spa, responded to this reviewResponded 25 June 2014

Thank you very much for your wonderful comments!!
We are glad to know that you enjoyed our location and services.
We look forward to welcoming you again.
Best regards, Cristian.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Iguazu Resort & Spa

Address: Parque Nacional Iguazu, Iguazu National Park 3370, Argentina (Formerly Sheraton Iguazú Resort & Spa)
Phone Number:
Region: Argentina > Litoral > Province of Misiones > Iguazu National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Iguazu National Park
Price Range: £193 - £546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Iguazu Resort & Spa 4*
Number of rooms: 176
Official Description (provided by the hotel):
Immerse yourself in a natural sanctuary in the heart of the jungle, where the magnificent Iguazu Falls cascade in front of the Meliá Iguazu Resort & Spa. . Rest in a quiet and peaceful atmosphere, immersed in the mystical energy of the Paranaense jungle. ... more   less 
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Also Known As:
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazu Resort And Spa
Sheraton Iguazu National Park
Iguazu National Park Sheraton

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