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Sheraton Iguazu Resort & Spa
Certificate of Excellence
Hampshire, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“If you can afford it, book for the view”
4 of 5 bubbles Reviewed 29 July 2014 via mobile

The location was excellent right next to the Iguaźu Falls, which were only a short walk away. As with all Sheraton's the standard of the room was high quality as were the public spaces and other facilities. We also took advantage of the room service for dinner, which again was good quality and prompt, as we had a falls view room and wanted to soak up the Iguaźu atmosphere. Be prepared to pay for everything, but we knew that when we booked. The place is overpriced and breakfast is not included in the high room tariff, which would be provided as standard practice in less high end establishments. There are no tea/coffee making facilities in the room and be aware that a 21% tax may be added to the room tariff depending on how you booked the room.

Stayed July 2014, travelled as a couple
Helpful?
4 Thank bobandsuemorrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,942 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (727)
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English first
Antwerp Province, Belgium
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 28 July 2014

The location of the hotel is exceptional! We had a room on the 3th floor with view on the wonderful fals. We saw monkeys, tucans and koatis near the hotel. The service in the hotel is very good. Also the food in the bar and the restaurant is excellent.If you have the possebility, you have to book this hotel!

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jansen65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review, 29 July 2014
It`s great knowing that you have enjoyed your stay at the hotel, is great to receive positive feedback from the services we offer.
I`m sure you can return t this lovely place soon.
Sincerely, Cristian.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 25 July 2014

This is certainly NOT a 5-star hotel - it's a solid 3-star quality hotel. It's location is great, but just don't go expecting luxury.

Our first room had ants on the bed and a broken A/C. :( We were moved to a higher level floor with a nicer view of the falls. That was great. What was not great in our new room was the sewer hole next to the toilet. When you would wash your hands, flush the toilet, or take a shower (basically anything to do with running water), the hole would start smelling really really bad! We called the front desk about it and they sent in a maid to pour clorox or something down the hole. Didn't really help very much, but we realized it was something we probably just had to live with. Pretty nasty.

The free breakfast was nice, the staff was all really nice, and the downstairs restaurant served good food.

Stayed June 2014, travelled as a couple
Helpful?
Thank iheartsc_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review, 29 July 2014
Thank you very much for all your comments. We take very seriously each hotel reviews because it helps us to improve every day. Truly, I hope you can give us the opportunity to host you again and show you that we work every day with great effort to provide better service.
Sincerely, Cristian.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

The location of this hotel is absolutely perfect. Our room had a "superior falls view" and the view was spectacular. The room was spacious and clean with a huge, comfy bed and sliding glass doors that opened up onto a big balcony with an unbeatable view of the falls. We even slept with the door ajar so we could hear the roaring of the falls. The hotel itself was bright and airy and the bar/restaurant upstairs let us sit as long as we wanted, sipping our wine and admiring the view. All the hotel employees were gracious and accommodating. We will definitely stay here again if we make it back down to Iguazu!

Room Tip: Make sure you get a room with a view of the falls!
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank VAThen_NYNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review, 29 July 2014
Thank you very much for your review!!
I will share it with all those who make our hotel work.
We look forward to welcoming you again!
Best regards, Cristian.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunnyvale, California
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

When going to Iguazu falls, there is no better place to stay than the Sheraton. A hotel that is walking distance from the falls and offers gorgeous views of one of the natural wonders of the world. What else could you ask for!!!

We were upgraded to a suite and the views from the room were amazing. Watching the sun rise on the falls and with birds like toucan in our balcony, the experience was incredible. At night, we could hear the falls in the room and there is something soothing about falling asleep to the sound of water flowing.

The hotel is far from any other civilization and so dining options are limited to the hotel restaurants. This can be challenging for vegetarians due to limited number of options in the menu. However, the breakfast is not to be missed. They had a wide range of options and the potato cakes were the best I have had.

Room Tip: Make sure to get a room facing the falls.
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank gtg619x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 22 July 2014 via mobile

First off, the location of this hotel is incredible! I read the reviews and there were some complaints saying the hotel needed to be updated. I have no idea what they're talking about? The hotel was immaculate, modern and very bright, with tremendous windows throughout the lobby facing the falls. We stayed in room 138 which was a "superior falls view" room. Big balcony, clean, great bathroom and a very comfortable king bed!
Of course I booked the hotel purely for the location, but it was 5 star all the way!

Stayed July 2014, travelled as a couple
Helpful?
3 Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
106 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 20 July 2014 via mobile

Location perfect. You can walk to the argentina side, close to the airport and the view from the bar is stunning. Rooms had everything we needed. We ate both nights in the bar area. Was surprised how reasonably priced it was and food was good, big portions. Perfect for a fall trip. I could just sat on patio looking at view all day

Stayed March 2014, travelled with friends
Helpful?
1 Thank AnnieL79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review, 25 July 2014
Thank you very much for your excellent comments.
It is a very encouraging comment that helps us to continue working day by day.
We hope to see you soon.
Greetings, Cristian.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Iguazu Resort & Spa

Property: Sheraton Iguazu Resort & Spa
Address: Parque Nacional Iguazu, Iguazu National Park 3370, Argentina
Phone Number:
Region: Argentina > Litoral > Province of Misiones > Iguazu National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Iguazu National Park
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sheraton Iguazu Resort & Spa 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Sheraton Iguazu Resort And Spa
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazu National Park
Iguazu National Park Sheraton

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