This hostel could be so much better. There are quite a few things that really let it down and this is because they are clearly being too cheap and can't be bothered investing a bit of 'love' into their establishment. The positives are - the room was clean, the bed comfortable, they have air conditioning (but they restrict the usage, you can only use it at night, if you want to use it during they day it will at an extra charge), the staff are accommodating however they don't go the extra mile to assist you (for example we asked for a late check out and they immediately told us no without even asking what room we were in), wifi (which is sometimes unreliable but this might just be because of the town) they offer breakfast which is alright and they have a swimming pool.
The negatives - The kitchen is the worst. Its dirty and most of the utensils are broken and dented. The fry pan has so many dings in it that it doesn't even sit on the stove properly. Almost every mug is chipped and missing a handle. The tea-towels smell and are in need of a wash. The kitchen has a roof but is open and they have 3 cats on the property which is unsanitary because they hop on the counters (I like cats but not when they are sitting on a countertop I prepare my food on). We put up with it because we needed to save money on food but this is probably the dirtiest kitchen we had used on our trip. The shared bathroom near the kitchen is of the same standard. No hand towels (at least they have soap) and the shower and toilet are dirty. The shower in our room has unreliable hot water. It is tepid at best. If you want warm-ish water you will need to turn it down to a trickle. During our stay (4 nights) they never cleaned our room and never offered. It feels like they owners don't really care anymore.
I am suprised at how many people said this place was fantastic, because it really didn't live up to expectation. If they only would fix these problems that would not cost them much and put int a bit of effort it would be a great place to stay.
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- Also Known As:
- Garden Stone Hotel Puerto Iguazu