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“Needs improvement”

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Garden Stone Hostel
Certificate of Excellence
Perth, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Needs improvement”
3 of 5 bubbles Reviewed 17 August 2014

This hostel could be so much better. There are quite a few things that really let it down and this is because they are clearly being too cheap and can't be bothered investing a bit of 'love' into their establishment. The positives are - the room was clean, the bed comfortable, they have air conditioning (but they restrict the usage, you can only use it at night, if you want to use it during they day it will at an extra charge), the staff are accommodating however they don't go the extra mile to assist you (for example we asked for a late check out and they immediately told us no without even asking what room we were in), wifi (which is sometimes unreliable but this might just be because of the town) they offer breakfast which is alright and they have a swimming pool.

The negatives - The kitchen is the worst. Its dirty and most of the utensils are broken and dented. The fry pan has so many dings in it that it doesn't even sit on the stove properly. Almost every mug is chipped and missing a handle. The tea-towels smell and are in need of a wash. The kitchen has a roof but is open and they have 3 cats on the property which is unsanitary because they hop on the counters (I like cats but not when they are sitting on a countertop I prepare my food on). We put up with it because we needed to save money on food but this is probably the dirtiest kitchen we had used on our trip. The shared bathroom near the kitchen is of the same standard. No hand towels (at least they have soap) and the shower and toilet are dirty. The shower in our room has unreliable hot water. It is tepid at best. If you want warm-ish water you will need to turn it down to a trickle. During our stay (4 nights) they never cleaned our room and never offered. It feels like they owners don't really care anymore.
I am suprised at how many people said this place was fantastic, because it really didn't live up to expectation. If they only would fix these problems that would not cost them much and put int a bit of effort it would be a great place to stay.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Vegemite_kiddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 August 2014 via mobile

Staff were excellent and helpful, beds were comfortable and breakfast was fine! The manager or owner was particularly funny and nice and went out of his way to help. Also has a excellent location being only 3-4 blocks from the town centre and bus station!

Stayed August 2014
Helpful?
Thank Joseph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 30 July 2014 via mobile

Stayed in room 1, private room with double bed, shared bathroom.

Pros:
- Close to the bus station yet in a quiet and safe area
- Nice back garden with hammocks and a small swimming pool
- Nice and informative reception staff
- A/C and fan in the room
- Decent breakfast: buffet style, choice from cereal, crackers, scrambled eggs, un toasted sliced bread, chewy bread, bad orange juice, oranges, tea/coffee/powdered chocolate

Cons:
- Early check-out time: 10 am
- Soft, worn mattress
- Suicide showers
- Doors are squeaky and close to one another, as result a light sleeper can be awoken early by people using the toilets
- Room is right next to reception's entrance; noises can be heard from early in the morning. Quiet at night though (low season, can't comment how it'd be in high season).
- Closet with naftaline pills made everything we put in it and the room impregnated with a pungent naftaline smell
- Wi-fi signal weak and patchy, unreliable

As a side note, other places nearby our hostel had quite loud music banging at the reception area until at least midnight, from early morning (Mango Chill, Hostel Bambú). It's worth checking if the hostel of your choice follows this practice

Stayed July 2014
Helpful?
Thank Thom_and_Leo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 22 July 2014 via mobile

My boyfriend and I stayed here for 2 nights in a double room with private bathroom, it was a wooden cabin. I did find some ants in the bed which freaked me out a little but I guess it's to be expected. I really loved the garden, the trees, plants, hammocks and little lights at night were beautiful. We stayed in winter but I imagine it would be lovely to sit out in during summer. The man we spoke to when we checked in was very helpful. The hostel is a short walk to the bus station, convenient for visiting the falls. Breakfast is okay, rise early if you want scrambled eggs as they were cold when we got there.

Stayed July 2014
Helpful?
Thank 100Bexter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valdivia, Chile
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

I stayed in this hostal for 3 nights and I loved it for it's beautiful garden. That wunderful garden with it's banana plants, palms, exotic flowers and hammocks is really giving you that middle america feeling. The hostal team is very helpful and friendly. The rooms are clean, not to small and the lockers are amply. The Hostal is located right in the village some blocks from the bus terminal away. The area is calm but the center with bars and shops is just some blocks away. The distances in that village are really low. So you can walk anywhere and also in the night it's a very safe place. The breakfast was ordinary. Nothing special but not bad. Due to the tropical area I missed some more fruits for breakfast.

Room Tip: The hostal provides female dorms.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank summersun4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

This was a great hostel and a perfect place to stay to relax after seeing the falls. The staff were extremely helpful and made sure we had everything we needed to make our visit to the falls a success. They can also help you book tours and activities at the falls for a discount, which is a great help.

To top it all off they also went above and beyond in helping one of my friends who came down with an eye infection. The owner personally arranged a doctor for her to see and then took her to the pharmacy to get her medicines. You don't see this awesome level of service or caring very often and I would like to personally thank them for their help.

The rooms are very well kept and clean, and the highlight of the hostel is definitely the amazing garden. It was truly a rejuvenating time to be able to lay down on a hammock in their garden and relax. The hostel is a little bit away from the main city and primary restaurant areas so its a little bit of a hike to get there, but its worth it to be away from the party hostels and have a nice quiet time.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz, Galapagos, Ecuador
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 30 April 2014

Booked 2 weeks in advance and confirmed that I had a private room with shared bathroom booked for two people for 310pesos. The day before emailed to just confirm and got on a plane to iguazu. The flight was delayed, got in 3 hours later then anticipated and Garden Stone said they could only give us the matrimonial suite which was over 100pesos more then what we confirmed in our reservation. They would not budge with any understanding, it is now midnight and we were told we had to stay in more expensive room tonight and change to shared dorms (cramped and stuffy) for the next night. Staff was unwilling to help, the "expensive room" had sheets that were clearly just fabreezed instead of washed and we turned on fan to allievate chemical spray smell and the fan broke 10min later. There are plenty of other hostels in the area, and I am taking my business elsewhere as I recommend anyone else does too. I'm currently using Garden Stone computer to write this review and leaving to next hotel immediatly when I finish. Terrible experience.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carolyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garden Stone Hostel

Property: Garden Stone Hostel
Address: Avenida Cordoba No. 441, Puerto Iguazu N3370COE, Argentina
Region: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #17 of 126 Speciality Lodging in Puerto Iguazu
Price Range (Based on Average Rates): £
Number of rooms: 7
Reservation Options:
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Also Known As:
Garden Stone Hotel Puerto Iguazu

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