One of 12 hotels in which we stayed during our holiday in Argentina and Uruguay. The hotel is modern, clean and well situated with a nice pool area. But the staff/management spoilt the stay. After 12 hours of travel to get there (no problems) we registered and were almost propelled to the tour desk to book tours. All we wanted was a shower! Later we said but the persistence put us right off and a trip through the foyer was not a pleasant experience in days to come!
30 minutes wait for our bar order to arrive. Breakfast dishes only replenished after a request, our request for drink service by the pool met with an abrupt "NO". Such a pity as it's a nice hotel but it needs new staff and/or management or a good shake-up!!!
- Official Description (provided by the hotel):
- Tourbillon Hotel is located on National Route 12, KM 4,5, 5 minutes from downtown Puerto Iguazu and only 15 minutes from the Falls and Iguazu International Airport. Services: swimming pool, solarium and Jacuzzi, Pool Snack Bar, Lobby Bar, Restaurant with à la carte menu and buffet, Play room, Internet center, Wi-Fi, Laundry, Free Parking, Tours & Transfers. The Hotel has 28 comfortable rooms, 24 Triple Garden and 4 Suite Junior with view to the garden or pool. Services: Air conditioning cold-hot, Telephone, Internet WI-FI, jacuzzy, hair dryer, cable TV with 32 "LCD, Minibar, Room Service, Safe Box, laundry, and private balcony with table and chairs. ... more less
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