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“Hosteria Los Helechos: It'll do, in a pinch”
Review of Los Helechos

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Los Helechos
Reviewed 21 March 2008

My wife and I had at best a fair experience at Hosteria Los Helechos. This hotel is in the budget category, which we're very familiar with, but in comparison with other hotels and inns in this category, I'd say it is more toward the bottom. For the price, we weren't expecting a five-star experience, but there are just certain elements of basic hospitality and cleanliness that should be expected from any tourist accommodation.

Let's start with the pluses. Los Helechos is located in a very convenient part of Puerto Iguazu. The bus terminal, where you'll make all your connections to Iguazu Falls in Argentina or Brazil, is just three blocks away. Similarly, most of the restaurants in town as well as a number of grocery stores are also within short walking distance. The nearest bank/ATM is about a 15-minute walk. The air conditioning in our room worked well, which is important if you're visiting in the summer, as we were. There are two Internet access computers in the lobby, which are available for use at very modest rates in 30 minute increments.

Needs improvement: Our room was dimly lit and marginally clean. Most disappointing were all the dead bugs smashed on the walls. I know this is the rain forest, and there are bugs, but seeing their remnants like so much wallpaper made bug spray a requirement before sleeping. The linens could use some updating. The bathrooms are very small and cramped, and that goes for the showers as well. Breakfast largely consisted of leftover dinner rolls from the night before, a sad looking fruit cocktail, juice, and coffee. Ham and cheese are available, but you have to ask specifically for it. Los Helechos has its own restaurant, but in the two nights we stayed there, we never saw a soul dining in it.

Now for the "needs major improvement" category. Service here was terrible. The woman who greeted us, who shall remain nameless, was about the most unhelpful person we've encountered in our travels. She basically wanted nothing else than to check us in and be left alone. When we asked her about moonlight tours of Iguazu Falls, she told us to call the park administration and that she didn't have the number, and pointed us to the lobby payphone. The payphone didn't work, so she said we could use the front desk phone if we paid her. She dialed the number for us, told the person on the other side to hold for me, and she handed the phone to me, whereupon I had to ask for an English-speaking representative. Afterward, I offered the park administration number to her to write down for future reference for other guests, and she acted like it I was inconveniencing her. Later on, we witnessed her in a heated exchange with a Spanish-speaking guest, who no doubt had less tolerance for her antics. Upon checkout, she said that the shuttle to the airport had already left, and that we'd need a taxi. We didn't believe her, and guess what, she was wrong.

So, in summary, Hosteria Los Helechos is a decent place if you're an independent, never-rely-on-others type and looking for an air-conditioned place to sleep close to the bus terminal. The place is fairly cheap, but don't expect good value. Caveat emptor!

  • Stayed: February 2008, travelled as a couple
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2  Thank tofu_dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 - 37 of 228 reviews

Reviewed 11 December 2007

I stayed here for 3 nights in November and was very satisfied.

I stayed in one of the older rooms with a fan. The cost was about 100 pesos per night for a single with breakfast. However, this part of Argentina can be ferociously hot in the summer (Dec. through March) . During that time period, you probably want a room with a/c.

This hotel is very popular , and it is advisable to contact the hotel in advance for reservations instead of just showing up at the door.

The hotel also has an excellent location. It is only a block from the bus station, where you can catch a bus to the falls or pretty much anywhere else you want to go.

You really need to give the falls and the park at least 2 full days to do it justice. The majority of foreign tourists only give the park and falls part of one day - which is not enough for one of the world's great attractions.

  • Stayed: November 2007, travelled solo
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Thank 505badgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2004

Outstanding value. Extremely clean and tidy. Nice tropical plants in an interior greenhouse. Pool. We paid about US$10/night for a private double room with private bath (no TV) and a cieling fan. With AC would have been about US$20 I think. It was "winter" so AC was not required, although daytime temperatures were around 75-80 degrees F (in June). A 5 minute walk to the bus station where you can catch the public bus to the falls, which is a much cheaper option than the ripoff tours you'll find. (I think it was about 60 cents US pp). Has a restaurant. We saw lots of Argentine families with kids vacationing there. One of the staff was a bit rude to us, but otherwise we had a fantastic stay and were able to save enough money for one night in the Sheraton in the park right next to Iguazu Falls, which was a treat.

If you can't book here, there are at least 10 other hostels with similar arrangements and prices, so just keep hunting around the internet. Don't pay exorbitant prices!

26  Thank doc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: December 2016, travelled solo
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Thank Ricardo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
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  • Stayed: December 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank km7211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017
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  • Stayed: August 2017, travelled as a couple
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    • Sleep Quality
    • Service
1  Thank Karina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017
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Room Tip: confortable,limpio,seguro,confiable habitaciones del primer piso, son mas silenciosas, y amplias , m...
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  • Stayed: October 2017, travelled with family
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Thank silvana f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Helechos

Address: Calle Julio Paulino Amarante 76, Puerto Iguazu N3370GVD, Argentina
Region: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #94 of 133 Speciality Lodging in Puerto Iguazu
Price Range: £31 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Los Helechos 3*
Number of rooms: 60
Reservation Options:
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