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Grand Crucero Iguazu Hotel
Ranked #4 of 50 Hotels in Puerto Iguazu
Certificate of Excellence
Reviewed 27 July 2014

Only stayed one night, but very good experience, attentive staff and very good breakfast. Only negative is the dated decor and exteirier, but it is clean nonetheless. Restaurant service was a bit slow, but that's not US...

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Irina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matias S, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 6 August 2014

Dear Guest: Thank you for staying with and for sharing your feedback. We are to know that you enjoyed your stay overall, Thank you for letting us have your opinion abour our decor and Restaurant service. We hope we have the chance to welcome you back soon

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168 - 174 of 1,827 reviews

Reviewed 27 July 2014

This is a very good choice for visiting the falls from Puerto Iguazu in Argentina. It's about a 20 minute drive to the falls from the hotel. There really is not much else to do but the falls and not many hotels that are closer. The town is about a mile away and doesn't seem to have much to offer. The hotel staff and the room quality was very good. The staff were very helpful in giving us advice on visiting the falls. The food quality is very good. I would recommend eating at the hotel.

Room Tip: Free WiFI in the lobby
  • Stayed: March 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 24 August 2014

Dear John B: Thank you for recommending Grand Crucero. We are glad your stay here was according to your expectations. We´ll keep on working so other visitors can enjoy as much as you did. Kind regards.

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Reviewed 23 July 2014

Loved the 'newness' of this hotel... technology applications at the door entrance and inside of room. Very friendly and accomdating staff. Restaurants are good (but a little pricey in my opinion.) Rooftop pool is small but nice chairs to relax and get a bird's eye view of the downtown area. Breakfast buffet was ok...chafing dishes had scrambled eggs, bacon, a chicken dish, sausages but sadly, you cannot order cooked-to-order style. There are PLENTY of pastries, breads, cakes which we were wise to taste all! Very tasty!!!! Fresh juices are always a plus.
Iguazu Falls are a short 10-15 minutes away. Note that this hotel is not in the downtown area... must take taxi or a bus, but it's only about 5-10 min away. There is a currency exchange place within walking distance but go early as it closes at 1pm. There are also little supermarket-type shops where you can pick up soda, beers,snacks, etc.

Room Tip: We stayed in a deluxe room but not sure what the difference would be with a standard.
  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank NY2TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matias S, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 6 August 2014

Dear Guest: Thank you for staying with and for sharing your feedback. We are delighted to learn that you enjoyed your visit to Grand Crucero Iguazu Hotel and that we could meet your expectations. Thank you for your detailed review about our location and facilities nearby. We sure your review will be very helpful to the TripAdvisor community. We hope we have the chance to welcome you back again.

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Reviewed 18 July 2014

We had a very pleasant stay at the Grand Crucero, and we can't say enough about the staff! They were so friendly and helpful, and they were genuinely interested not only in our experience at their hotel, but us as people. They went above and beyond to have a breakfast ready for us when we needed to leave before the time it is normally served. And a special recognition goes out to Claudia Galvalisi at reception who made our stay very memorable - she was absolutely wonderful.
The restaurant for dinner was very nice as well, especially since we did not want to venture out because it was raining heavily.
Due to some of the Iguazu Falls Park being closed because of high waters, we will return sometime in the future and will definitely stay at the Grand Crucero again.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank fantasia1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 24 August 2014

Dear Guest: Thank you very much for your visit, it´s always a pleasure having the chance to assist our guests, and offering our best to make their experiences here really memorable. We are glad you enjoyed and hope you come back soon! Greetings from Iguazu!

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Reviewed 14 July 2014

The staff at the Grand Crucero was amazing and extremely accommodating. We had an extremely pleasant stay. The hotel is one of the cleanest hotels I've ever stayed at. Computers for public use were helpful with excellent wi-fi. Great breakfast and juices. Overall GREAT!

  • Stayed: June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Erica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 14 July 2014

Dear Erica: Thank you for writing your review on TripAdvisor, we appreciate all the compliments to our service and facilities. We are glad to know you feel that way about Grand Crucero´s Staff, and we´ll keep working to offer the best to all our guests. Thanks for choosing us! Greetings!

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Reviewed 10 July 2014

Very close to Brazil borders, good wi-fi, hospitality personal, tasty breakfast, but not so variety, 15 minutes by taxi to main place of interest - Caravakas (Iguasu falls), bad internal rate of change money - use change office in 5 minutes by feet in centre direction

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank bandikot70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 15 July 2014

Dear Guest: Thank you for your feedback, it´s very important for us to know our guests´opinions, not only their compliments but their sugestions too, which can eventually help us to improve. We are glad you found at Grand Crucero a good place to relax after your tours. The hotel is not allowed to exchange currency, and the exchange rate used is the official one, strictly for payments. Whenever our guests require to exchange, our staff kindly indicates the authorized offices to do so. Thank you for choosing us, greetings from Iguazu!

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Reviewed 7 July 2014

Grand Crucero is a lovely hotel with excellent service. The breakfast was the biggest and nicest we encountered in two weeks in Argentina. Our coffee was refilled often, and there was a delicious selection of freshly squeezed juices. Our triple room was plenty big, but there was something even better...a staffed game room! The game room had a climbing structure, slide, bounce-house and ball pit that were perfect for our energetic toddler. He also used the riding toys, easels and books. There are games for older kids, too, like foosball and X-Box. This was really an excellent feature for our family, especially since it was a little too cold for swimming.

We ate dinner in the restaurant twice, and we were not disappointed. Our son celebrated his birthday here. The staff made him his own cake and topped it with a dramatic, giant sparkler! If you're traveling with kids, I highly recommend Grand Crucero.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 612soprano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia G, Director de Relaciones con Clientes at Grand Crucero Iguazu Hotel, responded to this reviewResponded 10 July 2014

Dear Guest: how great is to know that your little child was able to enjoy our Playhouse! Thank you very much for your feedback, it´s really conforting for us achieving our guests´ joy and satisfaction while they stay with us. We´ll keep working with that commitment, so others can live pleasant days at Grand Crucero, as you did. It´s been a pleasure having you. Greetings!

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Additional Information about Grand Crucero Iguazu Hotel

Address: Av Victoria Aguirre y Calle Tordo, Puerto Iguazu 3370, Argentina
Phone Number:
Region: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 50 Hotels in Puerto Iguazu
Price Range: £69 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Crucero Iguazu Hotel 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
Grand Crucero iguazu Hotel is situated in one of the prime locations of the destination, just a few meters away from the most important shopping centers, main attractions and recreational areas. We offer warmth, comfort and the best service to the travellers, so they can enjoy a surpassing stay at the Land of the Falls. Grand Crucero Iguazu Hotel is capable of accommodating over 220 passengers. Its 77 rooms and 4 suites are wide, comfortable and fully equipped with air conditioning and heating, LCD TV, minibar, IDD/NDD, Wi-fi internet, safe-deposit box, laundry service and room service. The Hotel also has two restaurants, lobby bar, capacious lounges and open spaces for events and conventions, swimming pool, pool bar, solarium, gym and its own tour agency to help you organize your itinerary and excursions. ... more   less 
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