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“WE LOVED YVY” 5 of 5 bubbles
Review of Yvy Hotel de Selva

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Yvy Hotel de Selva
Ranked #19 of 48 Hotels in Puerto Iguazu
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“WE LOVED YVY”
5 of 5 bubbles Reviewed 2 January 2014

We loved our stay at this lovely hotel. Leandro and other staff at the reception were very helpful and spoke good English. They gave us all the information we needed. We loved to wake up to the sounds of different birds and insects it gave a feel of being in a jungle. The rooms are very spacious and clean and big bay windows looking out at the greens make it special. The breakfast was very good and the service was excellent. The hotel taxi driver Wilson was incredibly helpful and warm too. We highly recommend him. We would love to come back to the hotel if we visit Iguazu again.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brinjal06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Social Media Ma... Y, Social Media Manager at Yvy Hotel de Selva, responded to this review, 9 January 2014
Dear guest

Good Morning. Thanks for sending us your comments through tripadvisor.

It was a pleasure having you as guests and we are glad you enjoyed your stay!

From all the staff of Yvy Hotel de Selva we thank you and hope to soon.

Best Regards

Julia Davia
Social Media Manager - Yvy Hotel de Selva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

336 reviews from our community

Traveller rating
    180
    108
    29
    17
    2
See reviews for
91
192
3
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 27 December 2013

This could be a 4 star hotel as it describes itself. However due to the very poor service we experienced, it was more like a 2 star hotel. Certain items we noted: long check in process (no one spoke English), no one even smiled on reception! The pool was dirty and sun loungers were still being put out at 11:40am with a que of people waiting. We called the restaurant to order lunch, only to be spoken rudely by Rosanna who actually put the phone down on us! To try and voice our concerns, we wrote the Manager (Sebastian) a letter highlighting these issues. To be completely honest, they all fell on deaf ears and we were left feeling quite deflated by the whole experience.
We are travellers that have had the fortunate pleasure in experiencing in the region of 70 hotels and bed and breakfasts over the last 2 years and this has to be one of the worst. To extenuate this- we also spent time at the near by hotels (Panoramic and Grand Crucero) which were on the same scale star wise but the service shamed the Yvy. It must noted, that there was a shining star amongst this though- his name was Gustavo (bit of an all rounder at the hotel) who was extremely helpful and pleasant at all times- Thank you Gustavo!!
The location is beautiful, and this hotel could be superb if the Management/ Staff were changed.

  • Stayed December 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank OrcaChasers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yvy Hotel de Selva

Property: Yvy Hotel de Selva
Address: Selva Iryapu Lote 20, Puerto Iguazu 3370, Argentina
Phone Number:
Region: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #19 of 48 Hotels in Puerto Iguazu
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Yvy Hotel de Selva 3.5*
Number of rooms: 19
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